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Rockyview General Hospital - Highwood Cafe 63093

7007 14 Street SW Calgary AB T2V 1P9 · Food - General

Inspection summary

Rockyview General Hospital - Highwood Cafe 63093 has been inspected 7 times by Alberta Health Services (Environmental Public Health) since November 30, 2023. The most recent inspection, on October 14, 2026, recorded 3 infractions.

4 of 7 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on October 14, 2026. For example: Are food temperatures during storage and processing being controlled to maximize food safety?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on October 14, 2026. For example: Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on October 14, 2026. For example: Are appropriate food handling practices and plans in place to ensure that food is handled in a manner that makes it safe to eat?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded once on April 10, 2025. For example: Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Monitoring Inspection

    3 infractions

    • 06. Are appropriate food handling practices and plans in place to ensure that food is handled in a manner that makes it safe to eat?
      • Staff member was observed to be very quickly recording numerous temperatures on a temperature recording sheet, one after the other, without having any resource to go by. Ensure recording temperatures are real time, and accurate, to reflect the true readings.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • "Subway" area cooler's internal temperature was 7.5 degrees Celsius.This was during a busy time, so doors were frequently opened and closed.Continue to monitor the cooler and ensure the cooler can maintain food at 4 degrees Celsius or less.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • One hand wash sink in the "Subway" area's hot water was shut off down below due to the tap being stripped and continually leaking.Staff on site indicated a work order had been placed, and the sink will be fixed soon.Other hand wash sinks nearby working properly.
  2. Demand Inspection

    0 infractions

  3. Initial Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • The drain for the 2 comp sink overflowed/back flowed, made dishwashing unaccessible.- Ensure the drain is properly repaired.
  4. Risk Management Inspection

    0 infractions

  5. Monitoring Inspection

    1 infraction

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Observed foods were stored/handled twice next to the handwashing station at chef's table without sufficient distance or partition.- Install partition at the handwashing station.
  6. Demand Inspection

    0 infractions

  7. Monitoring Inspection

    0 infractions

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