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The Lady MacDonald Country Inn - Whirlpool

1201 Bow Valley Trail Canmore AB T1W 1P5 · Aquatic Facility

Inspection summary

The Lady MacDonald Country Inn - Whirlpool has been inspected 10 times by Alberta Health Services (Environmental Public Health) since December 12, 2024. The most recent inspection, on July 28, 2026, recorded 1 infraction.

2 of 10 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 7 times across 6 separate inspections, most recently on July 28, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on June 15, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on December 12, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Filtration rate was too high 14.2 gpm/sqft. - Please decrease flow rate so that filtration rate is below 12.5 gpm/sqft.
  2. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was too high at 200 ppm. -Please raise the alkalinity to be within the 60-180 ppm range.
  3. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No water sample was submitted week of May 25-28th. Water sample from June 5th, 2026, was not processed by the lab due to being received on the weekend. Operators were informed to submit a re-sample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was too low at 200 ppm. -Please raise the alkalinity to be within the 60-180 ppm range.
  4. Monitoring Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was too low at 200 ppm. -Please raise the alkalinity to be within the 60-180 ppm range.
  5. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from June 20th, 2025, had pseudomonas isolated. - Operators were informed to treat and re-sample.
  6. Monitoring Inspection

    0 infractions

  7. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Friday April 4th, 2025, had a HPC of 260 CFU/ml. - Operators were informed to treat and re-sample.
  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • December 27/24 water sample was not tested. Resample to be submitted.
  9. Initial Inspection

    0 infractions

  10. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No water sample has been submitted, please ensure that upon approval a satisfactory water sample is submitted.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Chlorine erosion feeder is not connected to the automated controller. Chemical control must be automated and controlled based on the set points on the automated controller.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • No Plans and procedures have been received and reviewed. In order for approval please ensure all the required plans and created and kept somewhere onsite.

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