THE LUNCH LADY
220 TERENCE MATTHEWS CRESENT OTTAWA ON K2M 0E2 · Food Safety
Inspection summary
THE LUNCH LADY has been inspected 10 times by Ottawa Public Health since June 26, 2024. The most recent inspection, on July 15, 2026, recorded 1 infraction.
3 of 10 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 5 infractions recorded. The higher-risk findings here relate to: Food temperature control, Protecting food from contamination and Pests.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 3 times across 3 separate inspections, most recently on July 15, 2026. For example:
Mechanical dishwashers are constructed, designed and maintained to provide clean wash water at the proper temperature, and a sanitizing rinse.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 2 times across 2 separate inspections, most recently on February 10, 2026. For example:
Racks, shelves or pallets used for food storage must be designed to protect the food from contamination and must be readily cleanable.
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on June 26, 2024. For example:
The food premise is protected against the entry of pests and kept free of conditions that lead to the harbouring or breeding of pests.
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 2 times across 2 separate inspections, most recently on October 27, 2025. For example:
The ventilation system is maintained to ensure the elimination of odours, fumes, vapours, smoke and excessive heat.
Equipment and utensilsLower risk
Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.
Recorded 2 times across 2 separate inspections, most recently on November 14, 2024. For example:
All equipment, utensils and multi-service articles that are used for food preparation in the food premise are of sound and tight construction, in good repair and suitable for their intended use.
About this data
These results come from Ottawa Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
10 inspections
- Required
1 infraction
- Mechanical dishwashers are constructed, designed and maintained to provide clean wash water at the proper temperature, and a sanitizing rinse.
- Required
1 infraction
- Racks, shelves or pallets used for food storage must be designed to protect the food from contamination and must be readily cleanable.
- Required
3 infractions
- The levels of illumination required are maintained in the food premise during all hours of operation.
- Maintain the levels of illumination required under Ontario Regulation 332/12 (Building Code) during all hours of operation.
- The ventilation system is maintained to ensure the elimination of odours, fumes, vapours, smoke and excessive heat.
- Racks, shelves or pallets used for food storage must be designed to protect the food from contamination and must be readily cleanable.
- Provide racks, shelves or pallets designed to protect the food from contamination.
- The levels of illumination required are maintained in the food premise during all hours of operation.
- Follow-up
0 infractions
- Required
1 infraction
- Mechanical dishwashers are constructed, designed and maintained to provide clean wash water at the proper temperature, and a sanitizing rinse.
- Provide a mechanical dishwasher constructed, designed and maintained to provide a sanitizing rinse using a clean chlorine solution of not less than 100 parts per million.
- Mechanical dishwashers are constructed, designed and maintained to provide clean wash water at the proper temperature, and a sanitizing rinse.
- Follow-up
0 infractions
- Required
1 infraction
- The ventilation system is maintained to ensure the elimination of odours, fumes, vapours, smoke and excessive heat.
- Maintain the ventilation system in a manner that it eliminates excessive heat.
- Maintain the ventilation system in a manner that it eliminates odours, fumes, vapours, and smoke.
- The ventilation system is maintained to ensure the elimination of odours, fumes, vapours, smoke and excessive heat.
- Follow-up inspection
0 infractions
- Routine inspection
2 infractions
- All equipment, utensils and multi-service articles that are used for food preparation in the food premise are of sound and tight construction, in good repair and suitable for their intended use.
- Potentially hazardous foods are distributed, maintained, stored, transported, displayed, sold and offered for sale in which the internal temperature is at 4°C (40°F) or lower or 60°C (140°F) or higher.
- Routine inspection
2 infractions
- All equipment, utensils and multi-service articles that are used for food preparation in the food premise are of sound and tight construction, in good repair and suitable for their intended use.
- The food premise is protected against the entry of pests and kept free of conditions that lead to the harbouring or breeding of pests.
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