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Velora Hinton - Swimming Pool

782 Carmichael Lane Hinton AB T7V 0A6 · Aquatic Facility

Official record from Alberta →

Inspection summary

Velora Hinton - Swimming Pool has been inspected 18 times by Alberta Health Services (Environmental Public Health) since November 3, 2023. The most recent inspection, on August 28, 2026, recorded 1 infraction.

5 of 18 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 19 times across 12 separate inspections, most recently on August 28, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 10 times across 10 separate inspections, most recently on March 25, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 4 times across 3 separate inspections, most recently on March 17, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

18 inspections

  1. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • It appears that the flow meter is not in operation. As a result, the flow rate, turnover period and rate of filtration of the pool are not determined.- Please repair or replace the flow meter.
  2. Risk Management Inspection

    0 infractions

  3. Risk Management Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin floor paint has started chipping. - Please repaint.
  4. Monitoring Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free Available Chlorine was measured at 0.41 ppm on the first run, 0 ppm on the second run, and 0.51 ppm on the third run.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was measured at 37 ppm on the first run, and 0 ppm on the second and third runs.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Observed leak on the chemical controller plumbing: the tube that brings pool water to the prefilter is leaking at the point where the tube connects to the prefilter. - Please repair the leak.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Chemicals are not stored properly in the chemical storage room - observed chemical spill (Sodium bisulfate) on the floor. - Please ensure chemicals are stored properly and safely.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin floor paint has started chipping. - Please repaint.
  5. Risk Management Inspection

    0 infractions

  6. Initial Inspection

    0 infractions

  7. Demand Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was measured at 43 ppm (first run) and 57 ppm (second run). Ensure the level of Total Alkalinity is maintained between 60 ppm and 180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.May 24: Operator advised that the pool service provider is considering: - repositioning the flow meter as it is inclined, which might result in fast filtration rate. - make adjustment on the pump, if the first option does not lower the filtration rate. Nov 5: The filtration rate is still high (23 gallons per minute per square foot). The operator advised the hotel is scheduled for renovation starting middle of November 2024. The pool flow rate will also be investigated and fixed during the hotel renovation months.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  8. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was measured at 43 ppm (first run) and 57 ppm (second run). Ensure the level of Total Alkalinity is maintained between 60 ppm and 180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.May 24: Operator advised that the pool service provider is considering: - repositioning the flow meter as it is inclined, which might result in fast filtration rate. - make adjustment on the pump, if the first option does not lower the filtration rate. Nov 5: The filtration rate is still high (23 gallons per minute per square foot). The operator advised the hotel is scheduled for renovation starting middle of November 2024. The pool flow rate will also be investigated and fixed during the hotel renovation months.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  9. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.May 24: Operator advised that the pool serviced provider is considering: - repositioning the flow meter as it is inclined, which might result in fast filtration rate. - make adjustment on the pump, if the first option does not lower the filtration rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  10. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Sample collected on August 26 was not satisfactory - total coliforms present.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.May 24: Operator advised that the pool serviced provider is considering: - repositioning the flow meter as it is inclined, which might result in fast filtration rate. - make adjustment on the pump, if the first option does not lower the filtration rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  11. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.May 24: Operator advised that the pool serviced provider is considering: - repositioning the flow meter as it is inclined, which might result in fast filtration rate. - make adjustment on the pump, if the first option does not lower the filtration rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  12. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample result collected on May 21 was not satisfactory - HPC was 320.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.May 24: Operator advised that the pool serviced provider is considering: - repositioning the flow meter as it is inclined, which might result in fast filtration rate. - make adjustment on the pump, if the first option does not lower the filtration rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  13. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample result collected on May 21 was not satisfactory - HPC was 320.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated disinfectant (chlorine) feeder is not in operation -the chlorine injector is not pulling chlorine. The operator noticed the problem 3 days ago and has been adding disinfectant into the pool basin manually since. Observed new injectors onsite to replace the faulty injector. * Please consult with the pool service provider to investigate the automated chemical feeder.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  14. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filtration rate is too fast. Rate of filtration is calculated to be 23.4 gallons per minute per square foot. [Rate of filtration=Flow rate/filter surface area: 115 GPM/4.91 Sqft=23.4]. - The rate of filtration needs to be no more than 15 gallons per minute per square foot. - For pools constructed before Nov 30, 2006, the rate of filtration for high rate sand filter must comply with manufacturer's specification. The manufacturer's specification for the pool filter should not be more than 74 GPM. * Please lower the rate of filtration to no more than 15 gallons per minute per square foot. Investigate the flow meter to confirm if it is reading the flow rate correctly.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated disinfectant (chlorine) feeder is not in operation -the chlorine injector is not pulling chlorine. The operator noticed the problem 3 days ago and has been adding disinfectant into the pool basin manually since. Observed new injectors onsite to replace the faulty injector. * Please consult with the pool service provider to investigate the automated chemical feeder.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The pool basin paint started peeling off. Please maintain the pool basin surfacing.
  15. Monitoring Inspection

    0 infractions

  16. Risk Management Inspection

    0 infractions

  17. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The sand filter was observed to be leaking. Operator stated a new gasket will be ordered. Aug 16: Operator advised new filter has been ordered as the leak could not be fixed with a gasket.
  18. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC was 1780 from water sample collected on Oct 30, 2023.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The sand filter was observed to be leaking. Operator stated a new gasket will be ordered. Aug 16: Operator advised new filter has been ordered as the leak could not be fixed with a gasket.

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