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Williams Lake Seniors Village

1455 Western Ave Williams Lake BC V2G 5N1 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Williams Lake Seniors Village has been inspected 8 times by Interior Health Authority since September 12, 2017. The most recent inspection, on June 4, 2026, found no infractions.

4 of 8 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

The last 2 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on April 18, 2024. For example: 1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 2 times across 2 separate inspections, most recently on December 7, 2021. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 3 separate inspections, most recently on April 18, 2024. For example: 2 - Does the supervising pharmacist consult with employees respecting medication interactions and other problems related to medication?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    2 infractions

    • R9.2 - Does the supervising pharmacist consult with employees respecting medication interactions and other problems related to medication?
      • Observation(s): Currently this site does not have a supervising pharmacist appointed.
      • R9.2A - Appoint a supervising pharmacist to consult with employees respecting medication interactions and other problems related to medication; 68( 2 )(c)
    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): Policies and procedures were reviewed during inspection. The implementation of these policies were also reviewed. The Falls Prevention Policy states that there must be post fall documentation for 3 days following a falls incident. A review of Point Click Care (PCC) indicated that this procedure has not been implemented as required. The Nutrition Monitoring Policy states that a Meal Observation Tool is to be used for seven days following admission to the facility. A review of records confirmed that this tool has not been used as required. The Medication Review Policy states that there must be a review of each person in care's medications twice annually by the Interdisciplinary Team which includes the supervising pharmacist. There is no pharmacist involvement in this review at this time. The Wound Management Policy was reviewed and its implementation audited through the review of a person in care's records on PCC. The care plan reviewed did not indicate frequency of wound care required. The documentation of the wound care was not completed as required by the policy.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Water temperature tested and found to be 54 degrees Celsius during inspection.
      • R7.1C - Ensure water accessible to a person in care does not exceed 49 degrees Celsius; 17
  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    1 infraction

    • R3.1 - Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): LO Vermeulen discussed the current status of the food service manager. At this time, this position is being filled by an employee who is not yet eligible for membership with the CSNM. An exemption request is required to be submitted. A previous exemption had been granted for a different employee who is no longer working at the facility.
      • R3.1S - The food services manager must be either a nutrition manager with membership in the Canadian Society of Nutrition Management (CSNM), a person eligible for membership with the CSNM, or a dietician (Applies to 50 or more persons in care); 44( 2 )(a)(b)(c)
  8. Monitoring

    3 infractions

    • R3.1 - Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): Emergency/code drills discussed during this inspection; staff are trained on emergency/code procedures as part of their orientation and drills are completed monthly, but currently tracking systems to determine when staff have most recently been involved in a drill is not in place. Inform Licensing on what systems are in place to ensure staff receive ongoing training on facility emergency/code procedures.
      • R3.1W - Employees must be trained in the implementation of emergency plans and the use of any equipment noted in the plan; 51 ( 3 )
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): PIC documentation in one nursing station observed to be accessible as the area does not have doors or gates preventing access and some records were observed on the counter (no staff present) not in the lockable storage cabinets. Inform Licensing on how PIC information is kept confidential and include in your response what systems/audits are in place to continually monitor.
      • R4.1S - Keep the records and personal information of persons in care confidential to the greatest extent possible while maintaining the health, safety and dignity of persons in care; 93
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Some washing machines and dryers in care areas have been out of service for extended periods of time over the past few months. Inform licensing of the process for repair and replacement of facility equipment including timeframe expectations.
      • R7.1L - Inspect and maintain on a regular basis all rooms and common areas, emergency exits, equipment, and monitoring and signalling devices; 22 ( 3 )

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