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7-Eleven #26758

1291 Hwy 3 Fernie BC V0B 1M0 · Restaurant - Food Service

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Details

Google rating
3.1 / 5 (18)

Opening hours

  • FridayOpen 24 hours
  • MondayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • ThursdayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Contact details, hours and reviews from Google Maps

11 inspections

  1. Monitoring

    1 infraction

    • F2.6 Are the premises designed and equipped to ensure safe food handling?
      • Observation(s): Employees were observed using the line cooler as a work surface to organize lottery tickets and other counter tasks. The line cooler cannot be used for activities unrelated to food handling during hours of food operations. As discussed with on site staff, a different location for these tasks will be found in the area by the front tills.
      • F2.6I Food premises operations must be separated from incompatible areas and activities.
  2. Monitoring

    1 infraction

    • F2.4 Are proper freezing and thawing procedures followed?
      • Observation(s): 3 boxes of frozen food items were observed thawing on the sandwich cooler. Thawing must occur at or below 4 C (under refrigeration) or under cold running water.
      • F2.4B Potentially hazardous food must be thawed using appropriate equipment and/or approved methods.
  3. Monitoring

    0 infractions

  4. Monitoring

    0 infractions

  5. Monitoring

    0 infractions

  6. Monitoring

    0 infractions

  7. Monitoring

    0 infractions

  8. Monitoring

    1 infraction

    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): The condiment station cooler was measured at 13 C at the time of inspection. Potentially hazardous foods were removed from the operator and discarded. Ensure cooler is functioning at or below 4 C at all times.
      • F1.4A - Potentially hazardous food must be maintained at 4°C or colder.
  9. Monitoring

    4 infractions

    • 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): 2 of 4 bottles of surface sanitizer were of insufficient concentration. Ensure bottles are changed daily to ensure sanitizer concentration of 200 ppm QUATs. Bottles with insufficient level were discarded at the time of inspection.
      • 8.7 - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
    • 12 - Is the contact information the same?
      • Observation(s): Manager has left the store. Currently interim managers are on site until a replacement is trained. Ensure up to date contact information is provided to Interior Health.
      • 12.1 - Updated contact information must be provided to the health officer.
    • 17 - Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Food Safety Plan is not on site. Ensure this document is located and placed on site and is readily available to employees. Please contact the undersigned once this document is located.
      • 17.1 - Operator must have on site a written food safety management procedure that includes all potentially hazardous foods.
    • 18 - Are the sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): Sanitation Plan is not on site. Ensure this document is located and placed on site and is readily available to employees. Please contact the undersigned once this document is located.
      • 18.1 - Written procedures must include cleaning and sanitizing requirements for the establishment and all equipment and utensils.
  10. Monitoring

    0 infractions

  11. Monitoring

    0 infractions

Reviews

Reviews provided by Google Maps
  • arose58

    I travel on #3 highway many times a year. This has always been one of my regular stops. The store is well stocked and the staff is friendly and helpful. Every time I asked for something like wings before noon, they tried their best to honor my request. Like the other 7 eleven, it helps to have the app so you can get member deals.

  • Tim Bowd

    ​I experienced an absolute failure of basic customer service and human safety at this location. Due to a complete phone failure and hacked accounts, I was stranded at the pumps in the middle of the night with no access to funds. ​My partner called the store from Nelson trying to coordinate a manual payment or find an emergency workaround. Not only did the staff completely refuse to assist, but the manager explicitly told my partner our emergency situation was "bullshit." When I went inside the store to seek help or find a safe solution, the staff treated me with outright hostility, mockery, and zero professional decency. ​Being stranded at night is a safety issue. To be called a liar and mistreated by staff when looking for a safe way to pay for fuel is completely unacceptable. This location severely needs a corporate audit on customer safety and employee conduct. Avoid this store if you are traveling through the area.

  • Niki Bowd

    If I could give less than 1 star I would. Most unhelpful staff I've ever encountered. The night manager needs to be fired and the staff need to learn better critical thinking skills. Go to literally any other gas station

  • Anthony No

    Stopped for gas and a coffee. Parking lot is a sheet of Ice, I fell stepping out my vehicle. Carfully I went in side to find a messy store and imported workers calling home, while the other doom scrolled. I was barley acknowlaged, god I hate living in Canada.

  • Frankie

    I just took a big swig of expired chocolate milk. It's not hard to stay on top of inventory, on a 711! This isn't COSTCO. It's a small town convenience store. Clowns.

  • DB Cooper

    This location definitely wins the award for worst 7-11 in western Canada. I'm not sure they clean this store once a month. Gross. There are two other convenience stores in town. Both of those stores are very clean and the staff in both places are very friendly and professional. I highly recommend you avoid this location.

  • Penny

    We stopped in here, at the 711 Fernie on Monday, August 21/23 so that hubby could get a softdrink refill. He had previously purchased their cup for $6.00. When he went to pay, the guy told him it was $2.00 and hubby told him he always pays .99 cents and it is that price everywere else. The guy again said $2.00. Hubby said they could keep it, dumped it out and walked out. Agree with another poster - 'Clowns'. Again, agree with another poster - 'Filthy'. I never go into the store with my husband because the last time I was in there, the washroom was so filthy I wouldn't use it. And the rest of the store looks filthy as well. I would never, ever order food there. On another note - interesting to note some of the names on the positive reviews. In my opinion, these positive reviews were posted by them/friends to boost their ratings. It's a shame these people took over as the store used to be a great place to stop.

  • Hotwheelskd

    Exclent 7-11 everything you need and much more.

  • arose58

    I travel on #3 highway many times a year. This has always been one of my regular stops. The store is well stocked and the staff is friendly and helpful. Every time I asked for something like wings before noon, they tried their best to honor my request. Like the other 7 eleven, it helps to have the app so you can get member deals.

  • Tim Bowd

    ​I experienced an absolute failure of basic customer service and human safety at this location. Due to a complete phone failure and hacked accounts, I was stranded at the pumps in the middle of the night with no access to funds. …

  • Niki Bowd

    If I could give less than 1 star I would. Most unhelpful staff I've ever encountered. The night manager needs to be fired and the staff need to learn better critical thinking skills. Go to literally any other gas station

  • Anthony No

    Stopped for gas and a coffee. Parking lot is a sheet of Ice, I fell stepping out my vehicle. Carfully I went in side to find a messy store and imported workers calling home, …

  • Frankie

    I just took a big swig of expired chocolate milk. It's not hard to stay on top of inventory, on a 711! This isn't COSTCO. It's a small town convenience store. Clowns.

  • DB Cooper

    This location definitely wins the award for worst 7-11 in western Canada. I'm not sure they clean this store once a month. Gross. There are two other convenience stores in town. Both of those stores are very clean and the staff in both places are very friendly and professional. I highly recommend you avoid this location.

  • Penny

    We stopped in here, at the 711 Fernie on Monday, August 21/23 so that hubby could get a softdrink refill. He had previously purchased their cup for $6.00. When he went to pay, the guy told him it was $2.00 and hubby told him he always …

  • Hotwheelskd

    Exclent 7-11 everything you need and much more.

  • Scaran1982

    Slushy was basically water, no consistency. Very dirty floors in the evening and when ordering chicken wings with wedges, the guy mentioned it does not come with wedges. The bloody signs say otherwise. Thank goodness we were only passing by in the town…

  • Henry Peters

    Called and ordered wings 30 minutes in advance so we wouldn't have to wait. Got there, and they hadn't even started. Then they said it would be a 7 minute wait. Then, 2 minutes later, they said it …