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7-Eleven #27024

968 8 St Kamloops BC V2B 2X7 · Restaurant - Food Service

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Details

Google rating
3.5 / 5 (50)

Opening hours

  • FridayOpen 24 hours
  • MondayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • ThursdayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Contact details, hours and reviews from Google Maps

12 inspections

  1. Monitoring

    1 infraction

    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): F2.5B The grilles for the open case coolers ( Hussmann #1 and #2) have a build up of dust and needs to be wiped clean.
      • F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
  2. Monitoring

    2 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Undercounter cooler (True 2 door unit) was observed malfunctioning at time of Inspection ( air temp was50°F/10°C); all other coolers checked were maintaining PHFs at safe temps(≤40°F/4°C); Internal temps of PHFs in hot holding equipment were checked (72°C, 65°, and 63.5° were the observed internal for ChSmokie, MontJackTaquito, and BuffaloWings, respectively).
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
    • F2.4 Are proper freezing and thawing procedures followed?
      • Observation(s): Two freezer units were checked ( walk in freezer and Turbo Air). Turbo Air was observed keeping wings at 4°F
      • F2.4A Potentially hazardous frozen food must be maintained at -18 °C (0 °F) or colder.
  3. Monitoring

    3 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): M3Turbo Air Refrigerator Condiment Case was observed malfunctioning ( not keeping condiments, pickled peppers, and chopped onions) at safe temperatures. Observed air and food internal temperatures were 10° and 8.9°C; PHF temps in other coolers and hot holding equipment were adequate ( pizza@61°C, 1/4lbbigbite hotdog@148°F, Walk in cooler@40°F, Chili sauce and nacho ch sauce@142°F, Turbo Air@32°F, Two display coolers ( wraps and cheesecakes)@40°F
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Sanitizer soln (FS Supermarket Sanitizer) contained in the spray bottle was checked ( observed concentration of Quat ammonia was <200 ppm; bottle was refilled at the three comp't sink dispenser; a second test yielded a result of ≥200 ppm)
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
    • F3.5 Are the FOODSAFE training requirements being met?
      • Observation(s): Store Manager/Primary Operator ( Ramandeep T) was not able to show his valid FS1 equivalent course Certificate. He states he was issued a SafeCheck Advanced food handler certificate.
      • F3.6A Operator must have valid FOODSAFE certificate or equivalent training.
  4. Monitoring

    6 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
    • F1.7 Are foods protected from contamination?
      • Observation(s): "try me buy me" choc chip cookie samples are not displayed behind a sneeze guard
      • F1.7A The operator must ensure that all food on the premises is protected from contamination.
    • F2.1 Does the facility have proper monitoring supplies?
      • F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Sanitizer dispenser in the three compartment sink is not dispensing solution with adequate concentration of Quat ammonia ( observed concentration is <200 ppm)
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
    • F2.4 Are proper freezing and thawing procedures followed?
      • Observation(s): Walk in freezer is keeping foods at temperatures above -18°C ( observed temp is -10°C)
      • F2.4A Potentially hazardous frozen food must be maintained at -18 °C (0 °F) or colder.
    • F3.1 Does the operator have a valid operating permit or approval to operate?
      • Observation(s): the validating decal is not posted on the Permit to Operate
      • F3.1A A valid permit to operate must be posted in a conspicuous location.
  5. Monitoring

    0 infractions

  6. Monitoring

    1 infraction

    • F2.4 Are proper freezing and thawing procedures followed?
      • Observation(s): Turbo Air freezer ( undercounter unit) and walk in freezer were maintaining temps above 0°F (-18°C)
      • F2.4A Potentially hazardous frozen food must be maintained at -18 °C (0 °F) or colder.
  7. Monitoring

    6 infractions

    • FI1.1 Is the food service establishment following the Informed Dining requirements (voluntary program)?
      • FI1.1F The Healthy Families BC mark (logo) should be displayed alongside the nutrition information on the menu insert, nutrition menu, brochure, pamphlet or poster.
    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): No test paper onsite to verify concentration of quaternary ammonia sanitizer ( Zep supermarket sanitizer) The following refrigeration/freezer equipment needs a Thermometer: True Refrigerator ( two-door) and M3 turbo air freezer
      • F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
      • F2.1B A thermometer accurate within 1 °C must be available to monitor processes.
    • F3.1 Does the operator have a valid operating permit or approval to operate?
      • Observation(s): Permit is not posted; decal is onsite
      • F3.1A A valid permit to operate must be posted in a conspicuous location.
    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • F3.3A Operator must have written food handling procedures that includes all potentially hazardous foods on site.
      • F3.3B Operator must maintain written food handling procedures that includes all potentially hazardous foods.
      • F3.3C Written food handling procedures must identify all critical control points.
      • F3.3D Written food handling procedures must include critical limits for all critical control points.
      • F3.3E Written food handling procedures must include procedures to be followed to ensure adherence to the critical limits.
      • F3.3F Written food handling procedures must include the actions to be taken in the event the critical limits are not adhered to.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • F3.4A Written sanitation procedures must include cleaning and sanitizing requirements for the establishment and all equipment and utensils.
      • F3.4B Written sanitation procedures must include a list of all cleaning and sanitizing agents, including their concentration and uses.
      • F3.4C Written sanitation procedures must include a list of all pesticides used in the establishment, including uses and storage requirements.
    • F3.6 Are the FOODSAFE training requirements being met?
      • Observation(s): Li has not taken the Refresher (online) FOODSAFE course.
      • F3.6A Operator must have valid FOODSAFE certificate or equivalent training.
      • F3.6B In the absence of the operator, at least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
  8. Monitoring

    4 infractions

    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): 12 units checked ( coolers and 6 freezers); Two units are lacking thermometers ( M3 Turbo Air freezer and M3 Turbo Air Refrigerator)
      • F1.4B - Accurate thermometers must be provided to monitor equipment.
    • F3.2 - Is the contact information the same?
      • Observation(s): Douglas Whitfield is no longer the Manager for this site
    • F3.5 - Are there handwashing stations available and properly supplied?
      • Observation(s): Foam soap dispenser needs to be replaced; P. towel dispenser was empty at time of inspection ( CDI)
      • F3.5B - Handwashing station must be supplied with liquid soap in a dispenser.
    • F3.6 - Does the operator and appropriate employees hold a valid FOODSAFE certificate?
      • Observation(s): Ramandeep does not have FOODSAFE certificate ( or equivalent) The other two employees on shift do not FOODSAFE.
      • F3.6A - Operator must have valid FOODSAFE certificate or equivalent training.
      • F3.6B - In the absence of the operator, at least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
  9. Monitoring

    5 infractions

    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): True Refrigerator <40F, M3 Turbo Air refrigerator (pizza) 30degF , M3 Turbo Air Freezer ( chicken wings) 20 degF , M3 Turbo Air Refrigerator ( condiment bar) <40degF Open Air case ( 1 of 2 units) thermometer indicate malfunctioning unit: <40F (came down from 48degF within 30 mins) ( OIkos yogurt) and 48degF for chicken caesar salad ( this unit didn't go down to 40 or below after an extended period (30 mins) -PHFs will have to be moved to another functioning cooler until unit is fixed or repaired
      • F1.4A - Potentially hazardous food must be maintained at 4°C or colder.
      • F1.4C- Potentially hazardous frozen food must be maintained at -18°C or colder.
    • F1.5 - Has the operator taken steps to ensure employees are using adequate hygiene measures to prevent contamination of food?
      • Observation(s): EHO observed lack of hand hygiene for an employee who made a cash transaction and proceeded to serve taquito and put taquitos on the roller grill to heat without handwashing in between -Food Safety HACCP Procedures, SOP for roller grill ( updated 5/0/02) states " WASH HANDS AND WEAR DISPOSABLE GLOVES" Operator must ensure employees are instructed to follow SOP and FOOD SAFETY PLAN ( HACCP) for all food handling/prep procedures.
      • F1.5A - Employees must wash their hands as often as necessary to prevent the contamination of food.
    • F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): prepared trigger spray bottle solution ( UNLABELLED, pink coloured liquid) contains 200-400 ppm Quats; dispenser for chemical is malfunctioning and volumes of chemical and water are measured manually ( instructions call for " 2 mL per 1 L water to yield 195 ppm quaternaries"); see also F3.4
      • F2.3C - Manual dishwashing procedure must provide sufficient washing and sanitizing action to remove contamination.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): vents for the cooler units ( open air cases) are covered in dust-Operator to ensure vents are cleaned regularly to keep units running at optimal capacity; 3.4- Please read the comment under F2.3C above
      • F3.4C - The premises must be properly constructed and maintained in good, clean and sanitary condition.
      • F3.4M - Warewashing equipment must be of the type and capacity to meet the needs of the premises.
    • F3.6 - Does the operator and appropriate employees hold a valid FOODSAFE certificate?
      • Observation(s): Doug W. is the Store Leader/ Operator and should hold a valid FOODSAFE certificate
      • F3.6A - Operator must have valid FOODSAFE certificate or equivalent training.
  10. Monitoring

    0 infractions

  11. Monitoring

    1 infraction

    • 13.3 - Are wiping cloths maintained and stored in a sanitary manner?
      • Observation(s): ensure sanitizer bottle concentration is checked every time bottle is refilled ( OR once every 24 hrs)
  12. Monitoring

    0 infractions

Reviews

Reviews provided by Google Maps
  • Aaron Walch

    Man I have been going the for about 35 years. It gets bad. Then gets a little better. But it's stayed consistent.

  • Landon Knight

    Went to get a slurpee and grabbed an empty coffee cup and the empty slurpee I had from the same store the day before and there is no garbage cans outside. I asked the guy working if I could put it in the garbage inside and he said absolutely not. I showed him the cup from 7/11 and he did not care in the least. I will now after 50 years of drinking slurpees from 7/11 find something else. Absolutely disgraceful service

  • Tracy Girard

    They were slow, and not very attentive.

  • Tina Miconi

    Customer service was great. Dont remember his name, but im assuming he was the manager, the system was having some issues when i was redeeming my points, and im not sure how he solved the issue, said he was gonna vharge me for 5 energy drinks instead of four, not sure if he had paid for it or not for me because i didnt have my card on me but i am enternally greatful if he had, as it was extremely kind of him. Regardless, he and the other employee was patient and kind with me. Keep up the great work!!

  • Genie whynot

    It's kind of hit & miss depending on the staff... Some really discriminate against homeless people & others tend to be more understanding. A few of the female staff really seem to go above and beyond making their customers feel special it's always a welcome surprise 😀

  • Stephen Wells (Steve)

    Just left 7-11 about 25 minutes ago. Did not really want to go out in the cold cold night, but I had to return a winning lottery ticket and it is going to be cold in the morning to. The afternoon was nice and warm but, of course I was stuck here waiting on someone and he never showed up till supper time. Well getting back to 7-11, they were great as always. I should change that to most of the time. But it always seems a little more friendlier when the girls are working. They are always smiling and seem to be in a good mood. The girl who checked me in thanked me and wished me a good night. I always feel better when that happens. I would have to give tonight a 9.9 out of 10. The only thing that they could have done more was to pay for my food BUT THAT'LL NEVER HAPPEN. Well everyone have a good night, thanks.

  • Sydney Ryder

    I normally have great service here but tonight I wasn't impressed. Your employee with long blond hair male was not to happy when we came in and gave us alot of attitude 0 customer service at all and was grumpy and bitched about me to my boyfriend who was not impressed with him especially after complaining about me and the terrible service. Also to boot we were very nice until he started being rude towards us.

  • Josh Spink

    Stood at the front counter for several minutes, door wide open to the office and the front door was propped open not one staff member to be found, left the items I was going to purchase on the counter and left.

  • Aaron Walch

    Man I have been going the for about 35 years. It gets bad. Then gets a little better. But it's stayed consistent.

  • Landon Knight

    Went to get a slurpee and grabbed an empty coffee cup and the empty slurpee I had from the same store the day before and there is no garbage cans outside. I asked the guy working if I could put it in the garbage inside and he said …

  • Tracy Girard

    They were slow, and not very attentive.

  • Tina Miconi

    Customer service was great. Dont remember his name, but im assuming he was the manager, the system was having some issues when i was redeeming my points, and im not sure how he solved the issue, said he was gonna vharge me for 5 energy …

  • Genie whynot

    It's kind of hit & miss depending on the staff... Some really discriminate against homeless people & others tend to be more understanding. A few of the female staff really seem to go above and beyond making their customers feel special it's always a welcome surprise 😀 …

  • Stephen Wells (Steve)

    Just left 7-11 about 25 minutes ago. Did not really want to go out in the cold cold night, but I had to return a winning lottery ticket and it is going to be cold in the morning to. The afternoon was nice and warm but, of course I was stuck …

  • Sydney Ryder

    I normally have great service here but tonight I wasn't impressed. Your employee with long blond hair male was not to happy when we came in and gave us alot of attitude 0 customer service at all and was grumpy and bitched about me to my …

  • Josh Spink

    Stood at the front counter for several minutes, door wide open to the office and the front door was propped open not one staff member to be found, left the items I was going to purchase on the counter and left.

  • troy ryan

    Hello I went to 7-11 on Seymour Bad srv …

  • James Friesen

    There's a rather very rude and unfriendly East Indian guy who works the graveyards. His presence will make you feel very uncomfortable and unwanted, I've been coming to this 711 since 2006 and unfortunately I can say I will no longer be a customer as long as this employee works there.i

  • Sukuna

    You'll never understand the incredible feeling of disappointment when I opened this. A dogless hot. Just a lonely bun all cheeked up with nothing inside it. Sigh. I'll forgive you, but I'll never forget.

  • MC XI

    Always dirty inside, the hot beverage area has coffee stains that stay there for days and days without cleaning, I would avoid this 711 if I were you.

  • Gerry Miller

    Sometimes slow and hit and miss with customer service but they have a bit of everything when you want to grab a snack or drink. Perfect for late nights when u need something and everything else is closed.

  • Tanya Cochran

    False advertising is a major problem in this store. Most people don't seem to understand that you cannot have 2 prices on a product or post a sale yet charge the higher price. It doesn't matter if their "system is down". If the system is down then take the sale signs down.

  • M M

    Last 6 months service and maintenance of the 711 on 8th & Richmond in Kamloops BC has been awful! Hope the new management gets on this sooner than later

  • Lunaoica Char

    So awesome! many snack and drinks too! slurrped is very freeze u can find many

  • Mario Black

    Buddy behind the counter took my phone out of my hand and tried to spend all my points. Weird attitude when u use the app here.

  • Bryce Podorieszach

    It has everything you would expect of a convenience store & the staff are friendly & helpful.

  • Natalie Van Der Ree

    Cigs are slightly more $$$ here than at Brock 711. Dirty store compared to other 711s.

  • Tabithia

    Closing soon :(

  • Prairie

    best sev to order skip on. my orders always perfect

  • Linda Milroy

    Good service, employees were nice, close to home.

  • Hannah Power

    Awesome slurpees not lush so taste

  • Patricia Courtoreille (The Untouchable One)

    I love this store the staff are AWESOME

  • Cathy Mabberley

    Wicked people awesome service

  • Alex Passini

    Friendly staff, dirty bathrooms.

  • T T

    Dirty

  • Maurice Pierrr

    It was all right

  • Shivam Sharma

    👍👍 …

  • Paul Hansler

    Great staff 👍 …

  • Corey Rajala

    We traveled all the way from downtown after they closed that 7-11. I mixed all my flavors and got a sugar rush and forgot that I drove all the way back downtown. Can't remember a thing.

  • Paras Sharma

    I was traveling from far away at night, and I saw this 7-Eleven was open. I stopped by to buy few things and to use the restroom, but I was shocked to find out the restroom was closed to the public. Usually, 7-Elevens are welcoming, especially for travelers, so this was really disappointing.

  • Sarah Murphy

    Friendly staff good selection of products. Great slurpees!!

  • Angie Morris

    Good riddance

  • Sarah Desrochers
  • Marteen Quesnelle (Hazelwolfe)

    Thanks for stopping by! Your local 7-Eleven store can’t wait to see you again real soon!

  • Michael Crawford

    Thank you for leaving us a rating. How can we improve your experience? Please share your feedback by writing to bit.ly/711Reviews.

  • John

    Thank you for the rating. Kindly let us know what your local 7-Eleven store could do to improve and earn 5 stars. You could write to us at bit.ly/711Reviews to tell us about your experience.

  • Kristy Dwyer

    Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make … More

  • Jessie Fitzmaurice

    Hi. We’re sorry to hear your visit to our 7-Eleven store did not meet your expectations. Your feedback is important to us. Can you tell us more at bit.ly/711Reviews?

  • Corena Mills

    Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.

  • bryan

    Thanks so much for leaving a rating. Hoping to nudge that next visit up to a 5 star!