7-Eleven #29903
3968 Lakeshore Rd Kelowna BC V1W 1V5 · Food Retailer - Food Store
View on Google Maps →Details
- Google rating
- 3.4 / 5 (50)
- Phone
- (250) 764-7588
- Website
- Visit website →
Opening hours
- FridayOpen 24 hours
- MondayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- ThursdayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
Contact details, hours and reviews from Google Maps
10 inspections
- Monitoring
0 infractions
- Monitoring
1 infraction
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): No sanitizer solution was in use at the time of inspection. Staff made a fresh sanitizer solution during the inspection and was instructed to keep this available at all times.
- F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Monitoring
0 infractions
- Monitoring
1 infraction
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Monitoring
0 infractions
- Monitoring
1 infraction
- F1.7 Are foods protected from contamination?
- Observation(s): Dented can observed to be on the shelf
- F1.7 Are foods protected from contamination?
- Monitoring
1 infraction
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Observation(s): Cold Coffee dispenser containing milk measured at 10C for an unknown amount of time. Potentially hazardous foods held at a temperature of 4C to 60C can result in illness causing bacteria to multiply if held for a time of two hours or greater. Operator immediately volunteered to discard milk product and put an out of order sign on unit until it is able to maintain potentially hazardous foods at a temperature of 4C or less.
- F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Monitoring
7 infractions
- F1.1 - Are proper cooking and reheating procedures followed?
- Observation(s): Monitor the cooking and hot holding.
- F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
- Observation(s): Cooler temperatures above 40 F. Condiment cooler and open case cooler require lowering. Ice- cream display freezer not maintained at -18 C.
- F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
- Observation(s): Sanitizer must be used at 200 ppm. A cleaner then a sanitizer must be used on food contact surfaces. Outside of refrigerators, shelves, and inside of coolers require cleaning and sanitizing.
- F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Observation(s): The floor requires better cleaning under equipment, shelves and along the baseboards.
- F3.5 - Are there handwashing stations available and properly supplied?
- F3.5B - Handwashing station must be supplied with liquid soap in a dispenser.
- F3.7 - Are written food handling procedures (Food Safety Plan) current and available on site?
- Observation(s): Follow food safety plan. Corrective actions are needed to be done when temperatures of coolers do not meet requirements.
- F3.8 - Are the sanitation procedures (Sanitation Plan) current and available on site?
- Observation(s): Follow process for sanitizers. Record the ppm of sanitizer on a log. Log not kept up to date.
- F1.1 - Are proper cooking and reheating procedures followed?
- Monitoring
1 infraction
- 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Observation(s): Kitchen surfaces are damaged and in need of resurfacing/painting. Detailed cleaning of floor required in storage area.
- 14.3 - The premises must be properly constructed and maintained in good, clean and sanitary condition.
- 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Monitoring
0 infractions
Reviews
Reviews provided by Google Maps- Derek Hogge
like most slurp stores the floors around the slurps get sticky but its cheap this summer for slurps at 2 bucks and its easy for a quick free park to run in grab a hot n ready snack though not a big selection the hot dogs seem popular some wings at least 4 different slurp flavours pop n milk as well bread and many candy items
- Jackson
Ask for a certain brand of cigars in this store that I know they have and the employee is just too lazy to look in the cabinets and just says "don't have" Never have paper in the pumps to get receipts after getting gas either. Rude employees, no receipts and dirty bathroom.. will not be going to this location anymore.
- Jonathan Bryson
Dirty. Always dirty. Bathroom is always filthy or out of order.
- Ali M
Good selection of slurpees and they rotate the flavors so there is often something new. I have never had any problems with the staff. I find it a bit hard to get into the store because there is no button to open the door and a large curb. If you guys put in a door button it would be easier to get in the store ☺️
- Mandy Petrie
Bathroom is dirty. They have a very large garbage can that was over 3/4 full, makes you wonder if they only empty it once a week. Store was not as clean as it should be first thing in the morning, I won't buy anything made or packaged on site. I bought something that was an advertised special with large signs I told her it was on special she told me I was wrong if I hadn't argued and told her there were large signs she would not have honored the sale price.
- Jia Na
We shop at this 7-Eleven regularly, last night, 2 male staffs behind the counter talked about me and my boyfriend in front of us, openly commented about their customer's age, and skin colors in the language they thought others wouldn't understand. The insult is obvious, and well received. We will not spend a penny in this store and gas station again, and we will tell everyone in the neighbour about our experience.
- Veronika Zarnoch
I had the misfortune of acquiring a flat tire. As a novice driver I had no clue what to do, and the cashier Steve was kind enough to help walk me through how to fill my tires and make sure the pressure was adequate. He first waited until all customers were taken care of and then took the time to help me. I was having a really unfortunate evening and this level of customer service made my night and I think it is a standard other customer workers should strive to reach. Thanks again Steve!
- Tina Ferguson
Someone really needs to know how to clean there including the bathroom if it is not out of order like always. This is NOT the one on Lakeshore. This is Rutland on Hwy 33. For the record the Lakeshore 7 11 is awesome.
- Derek Hogge
like most slurp stores the floors around the slurps get sticky but its cheap this summer for slurps at 2 bucks and its easy for a quick free park to run in grab a hot n ready snack though not a big selection the hot dogs seem popular some wings at least 4 different slurp flavours pop n milk as well bread and many candy items
- Jackson
Ask for a certain brand of cigars in this store that I know they have and the employee is just too lazy to look in the cabinets and just says "don't have" Never have paper in the pumps to get receipts after getting gas either. …
- Jonathan Bryson
Dirty. Always dirty. Bathroom is always filthy or out of order.
- Ali M
Good selection of slurpees and they rotate the flavors so there is often something new. I have never had any problems with the staff. I find it a bit hard to get into the store because there is no button to open the door and a large curb. If you guys put in a door button it would be easier to get in the store ☺️
- Mandy Petrie
Bathroom is dirty. They have a very large garbage can that was over 3/4 full, makes you wonder if they only empty it once a week. Store was not as clean as it should be first thing in the morning, I won't buy anything made or packaged on …
- Jia Na
We shop at this 7-Eleven regularly, last night, 2 male staffs behind the counter talked about me and my boyfriend in front of us, openly commented about their customer's age, and skin colors in the language they thought others wouldn't …
- Veronika Zarnoch
I had the misfortune of acquiring a flat tire. As a novice driver I had no clue what to do, and the cashier Steve was kind enough to help walk me through how to fill my tires and make sure the pressure was adequate. He first waited until …
- Tina Ferguson
Someone really needs to know how to clean there including the bathroom if it is not out of order like always. This is NOT the one on Lakeshore. This is Rutland on Hwy 33. For the record the Lakeshore 7 11 is awesome.
- Sam A
My family of 5 have filled up each of our cars here each week and spend probably $300-400 monthly in the store for aprox the last 6 months but we will never be going here again. …
- Dr. B
Always friendly, greeting every customer on arrival. Clean shop. These staff have seen us all through tough times, and I really don’t know how they do it. I so appreciate the staff at this shop, you all are the best.
- B M
Most disgusting bathroom I have ever been in. There was blood on the sink and flood. A used feminine hygiene product beside the overflowing garbage can.
- Tyson Heggie
I love 7-Eleven don’t get me wrong but when ever I go to this location for a Slurpee I find they run out of large lids and cups all the time. There have been times they have no straws. But the one thing that it a pain is when you go get a Slurpee they all look like orange and nothing like there supposed to be.
- Shaun Alexander
Mahinder was awesome. Great service.
- Joel Paulin
I always enjoy a good stop at the 7-Eleven they have everything you could possibly need in a hurry first maybe a bit high but that comes with convenience of course customer service is always good given some of the locations and the people they have to deal with they do a great job I tip my hat to them I will always go back.
- Taylor
Alright for sure, staff are always friendly. I would increase your cleanliness though, it always seems dirty when I go inside.
- Bart Beekmans
Great store do pretty much all my shopping here . All you need in one place without have to walk a mile through the store like at Walmart .
- Rodny Films
Garbage 7-Eleven guy told me they dont accept 711 gift cards tf is the point of selling me a gift card then, that link does nothing stop wasting more of my time.
- Johny Cooper
Often don't have foods stocked, often the cheese machine is out and needs a new bag, prices have become expensive.
- tongfan wu
Rude staff and worst customer service!
- Rikia Tolman
The tellers were slow and didn't offer any assistance
- Brent Francis
The guy that works night shift is extremely rude and pushy
- Mike Wolf
Handy to businesses just be careful in poorly laid out parking lot.
- Mohammad Raiyan
The guy that works at night is racist and super rude. Would never visit again.
- Lora Danielson
Price was finally the same for gas as the Petro Canada
- Penelope Hoeft
They never have chili or cheese ready
- chris ramm
Lakeshore 711 it's really good service by robin and Raman
- bc painting
Loved coming here all the time👌 …
- Mathew Deveau
Awesome efficient service with a smile.
- William “B.” Royle
Best slurpees out there
- Jayson Begley
Dried out wings 😠😠 …
- Vicki
Great Customer Service
- Roxane Theroux
Neighborhood store
- Kashis Roll
Kind service from harneet making a very enjoyable environment. keep it up! For sure will be coming back.
- Michaella Elliott (Ella)
Thanks for the review, Michaella! We’re happy to hear you had a great experience with us at Kelowna. We’re all about customer feedback so we appreciate your rating. See you next time.
- sivan aloni
Thanks so much for leaving a rating. Hoping to nudge that next visit up to a 5 star!
- Ilan Arbel
Thanks for the review! Hoping your local 7-Eleven store can provide you with a 5-star experience on your next 7-Eleven run!
- Tobi Zawalik
Thanks for stopping by! Your local 7-Eleven store can’t wait to see you again real soon!
- Crosby Daigneault
Thank you for taking the time to leave us a rating. Your local 7-Eleven store can’t wait to see you again real soon!
- Patrick Fountain
Thanks for leaving us a rating, Pat. How can we improve your experience? You can always let us know how we’re doing with this short survey: bit.ly/1W0Yckl. Your feedback is important to us and we look forward to hearing from you.
- Gavy Dhiman
Thanks for the rating, Gavy! We’re glad you had a great experience at our Lakeshore Road & Bluebird store. You can always count on us. See you again soon.
- Robin Weber
Thanks for the review, Robin. It looks like we can make some improvements here. If you have some time, we would love to hear more about your experience. Please give us your feedback through this survey: bit.ly/1W0Yckl.
- Douglas Engel
Thanks for the rating, Douglas! We’re glad you had a great experience at our Lakeshore Road & Bluebird store. You can always count on us. See you again soon.