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7-Eleven #29903

3968 Lakeshore Rd Kelowna BC V1W 1V5 · Food Retailer - Food Store

Official record from Interior Health →View on Google Maps →

Details

Google rating
3.4 / 5 (50)

Opening hours

  • FridayOpen 24 hours
  • MondayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • ThursdayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Contact details, hours and reviews from Google Maps

Inspection summary

7-Eleven #29903 has been inspected 10 times by Interior Health Authority since December 17, 2013. The most recent inspection, on April 10, 2026, found no infractions.

4 of 10 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Protecting food from contamination.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on December 23, 2024. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 2 separate inspections, most recently on June 7, 2021. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on October 5, 2021. For example: 7 Are foods protected from contamination?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on December 8, 2017. For example: 5 - Are there handwashing stations available and properly supplied?

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on December 8, 2017. For example: 4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): No sanitizer solution was in use at the time of inspection. Staff made a fresh sanitizer solution during the inspection and was instructed to keep this available at all times.
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
  3. Monitoring

    0 infractions

  4. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
  5. Monitoring

    0 infractions

  6. Monitoring

    1 infraction

    • F1.7 Are foods protected from contamination?
      • Observation(s): Dented can observed to be on the shelf
  7. Monitoring

    1 infraction

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Cold Coffee dispenser containing milk measured at 10C for an unknown amount of time. Potentially hazardous foods held at a temperature of 4C to 60C can result in illness causing bacteria to multiply if held for a time of two hours or greater. Operator immediately volunteered to discard milk product and put an out of order sign on unit until it is able to maintain potentially hazardous foods at a temperature of 4C or less.
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
  8. Monitoring

    7 infractions

    • F1.1 - Are proper cooking and reheating procedures followed?
      • Observation(s): Monitor the cooking and hot holding.
    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): Cooler temperatures above 40 F. Condiment cooler and open case cooler require lowering. Ice- cream display freezer not maintained at -18 C.
    • F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): Sanitizer must be used at 200 ppm. A cleaner then a sanitizer must be used on food contact surfaces. Outside of refrigerators, shelves, and inside of coolers require cleaning and sanitizing.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): The floor requires better cleaning under equipment, shelves and along the baseboards.
    • F3.5 - Are there handwashing stations available and properly supplied?
      • F3.5B - Handwashing station must be supplied with liquid soap in a dispenser.
    • F3.7 - Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Follow food safety plan. Corrective actions are needed to be done when temperatures of coolers do not meet requirements.
    • F3.8 - Are the sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): Follow process for sanitizers. Record the ppm of sanitizer on a log. Log not kept up to date.
  9. Monitoring

    1 infraction

    • 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): Kitchen surfaces are damaged and in need of resurfacing/painting. Detailed cleaning of floor required in storage area.
      • 14.3 - The premises must be properly constructed and maintained in good, clean and sanitary condition.
  10. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Derek Hogge

    like most slurp stores the floors around the slurps get sticky but its cheap this summer for slurps at 2 bucks and its easy for a quick free park to run in grab a hot n ready snack though not a big selection the hot dogs seem popular some wings at least 4 different slurp flavours pop n milk as well bread and many candy items

  • Jackson

    Ask for a certain brand of cigars in this store that I know they have and the employee is just too lazy to look in the cabinets and just says "don't have" Never have paper in the pumps to get receipts after getting gas either. Rude employees, no receipts and dirty bathroom.. will not be going to this location anymore.

  • Jonathan Bryson

    Dirty. Always dirty. Bathroom is always filthy or out of order.

  • Ali M

    Good selection of slurpees and they rotate the flavors so there is often something new. I have never had any problems with the staff. I find it a bit hard to get into the store because there is no button to open the door and a large curb. If you guys put in a door button it would be easier to get in the store ☺️

  • Mandy Petrie

    Bathroom is dirty. They have a very large garbage can that was over 3/4 full, makes you wonder if they only empty it once a week. Store was not as clean as it should be first thing in the morning, I won't buy anything made or packaged on site. I bought something that was an advertised special with large signs I told her it was on special she told me I was wrong if I hadn't argued and told her there were large signs she would not have honored the sale price.

  • Jia Na

    We shop at this 7-Eleven regularly, last night, 2 male staffs behind the counter talked about me and my boyfriend in front of us, openly commented about their customer's age, and skin colors in the language they thought others wouldn't understand. The insult is obvious, and well received. We will not spend a penny in this store and gas station again, and we will tell everyone in the neighbour about our experience.

  • Veronika Zarnoch

    I had the misfortune of acquiring a flat tire. As a novice driver I had no clue what to do, and the cashier Steve was kind enough to help walk me through how to fill my tires and make sure the pressure was adequate. He first waited until all customers were taken care of and then took the time to help me. I was having a really unfortunate evening and this level of customer service made my night and I think it is a standard other customer workers should strive to reach. Thanks again Steve!

  • Tina Ferguson

    Someone really needs to know how to clean there including the bathroom if it is not out of order like always. This is NOT the one on Lakeshore. This is Rutland on Hwy 33. For the record the Lakeshore 7 11 is awesome.

  • Derek Hogge

    like most slurp stores the floors around the slurps get sticky but its cheap this summer for slurps at 2 bucks and its easy for a quick free park to run in grab a hot n ready snack though not a big selection the hot dogs seem popular some wings at least 4 different slurp flavours pop n milk as well bread and many candy items

  • Jackson

    Ask for a certain brand of cigars in this store that I know they have and the employee is just too lazy to look in the cabinets and just says "don't have" Never have paper in the pumps to get receipts after getting gas either. …

  • Jonathan Bryson

    Dirty. Always dirty. Bathroom is always filthy or out of order.

  • Ali M

    Good selection of slurpees and they rotate the flavors so there is often something new. I have never had any problems with the staff. I find it a bit hard to get into the store because there is no button to open the door and a large curb. If you guys put in a door button it would be easier to get in the store ☺️

  • Mandy Petrie

    Bathroom is dirty. They have a very large garbage can that was over 3/4 full, makes you wonder if they only empty it once a week. Store was not as clean as it should be first thing in the morning, I won't buy anything made or packaged on …

  • Jia Na

    We shop at this 7-Eleven regularly, last night, 2 male staffs behind the counter talked about me and my boyfriend in front of us, openly commented about their customer's age, and skin colors in the language they thought others wouldn't …

  • Veronika Zarnoch

    I had the misfortune of acquiring a flat tire. As a novice driver I had no clue what to do, and the cashier Steve was kind enough to help walk me through how to fill my tires and make sure the pressure was adequate. He first waited until …

  • Tina Ferguson

    Someone really needs to know how to clean there including the bathroom if it is not out of order like always. This is NOT the one on Lakeshore. This is Rutland on Hwy 33. For the record the Lakeshore 7 11 is awesome.

  • Sam A

    My family of 5 have filled up each of our cars here each week and spend probably $300-400 monthly in the store for aprox the last 6 months but we will never be going here again. …

  • Dr. B

    Always friendly, greeting every customer on arrival. Clean shop. These staff have seen us all through tough times, and I really don’t know how they do it. I so appreciate the staff at this shop, you all are the best.

  • B M

    Most disgusting bathroom I have ever been in. There was blood on the sink and flood. A used feminine hygiene product beside the overflowing garbage can.

  • Tyson Heggie

    I love 7-Eleven don’t get me wrong but when ever I go to this location for a Slurpee I find they run out of large lids and cups all the time. There have been times they have no straws. But the one thing that it a pain is when you go get a Slurpee they all look like orange and nothing like there supposed to be.

  • Shaun Alexander

    Mahinder was awesome. Great service.

  • Joel Paulin

    I always enjoy a good stop at the 7-Eleven they have everything you could possibly need in a hurry first maybe a bit high but that comes with convenience of course customer service is always good given some of the locations and the people they have to deal with they do a great job I tip my hat to them I will always go back.

  • Taylor

    Alright for sure, staff are always friendly. I would increase your cleanliness though, it always seems dirty when I go inside.

  • Bart Beekmans

    Great store do pretty much all my shopping here . All you need in one place without have to walk a mile through the store like at Walmart .

  • Rodny Films

    Garbage 7-Eleven guy told me they dont accept 711 gift cards tf is the point of selling me a gift card then, that link does nothing stop wasting more of my time.

  • Johny Cooper

    Often don't have foods stocked, often the cheese machine is out and needs a new bag, prices have become expensive.

  • tongfan wu

    Rude staff and worst customer service!

  • Rikia Tolman

    The tellers were slow and didn't offer any assistance

  • Brent Francis

    The guy that works night shift is extremely rude and pushy

  • Mike Wolf

    Handy to businesses just be careful in poorly laid out parking lot.

  • Mohammad Raiyan

    The guy that works at night is racist and super rude. Would never visit again.

  • Lora Danielson

    Price was finally the same for gas as the Petro Canada

  • Penelope Hoeft

    They never have chili or cheese ready

  • chris ramm

    Lakeshore 711 it's really good service by robin and Raman

  • bc painting

    Loved coming here all the time👌 …

  • Mathew Deveau

    Awesome efficient service with a smile.

  • William “B.” Royle

    Best slurpees out there

  • Jayson Begley

    Dried out wings 😠😠 …

  • Vicki

    Great Customer Service

  • Roxane Theroux

    Neighborhood store

  • Kashis Roll

    Kind service from harneet making a very enjoyable environment. keep it up! For sure will be coming back.

  • Michaella Elliott (Ella)

    Thanks for the review, Michaella! We’re happy to hear you had a great experience with us at Kelowna. We’re all about customer feedback so we appreciate your rating. See you next time.

  • sivan aloni

    Thanks so much for leaving a rating. Hoping to nudge that next visit up to a 5 star!

  • Ilan Arbel

    Thanks for the review! Hoping your local 7-Eleven store can provide you with a 5-star experience on your next 7-Eleven run!

  • Tobi Zawalik

    Thanks for stopping by! Your local 7-Eleven store can’t wait to see you again real soon!

  • Crosby Daigneault

    Thank you for taking the time to leave us a rating. Your local 7-Eleven store can’t wait to see you again real soon!

  • Patrick Fountain

    Thanks for leaving us a rating, Pat. How can we improve your experience? You can always let us know how we’re doing with this short survey: bit.ly/1W0Yckl. Your feedback is important to us and we look forward to hearing from you.

  • Gavy Dhiman

    Thanks for the rating, Gavy! We’re glad you had a great experience at our Lakeshore Road & Bluebird store. You can always count on us. See you again soon.

  • Robin Weber

    Thanks for the review, Robin. It looks like we can make some improvements here. If you have some time, we would love to hear more about your experience. Please give us your feedback through this survey: bit.ly/1W0Yckl.

  • Douglas Engel

    Thanks for the rating, Douglas! We’re glad you had a great experience at our Lakeshore Road & Bluebird store. You can always count on us. See you again soon.

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