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AgeCare Royal City - Food Service

77 Jamieson Ct, New Westminster · Institutional Kitchen

Inspection summary

AgeCare Royal City - Food Service has been inspected 9 times by Fraser Health Authority since November 17, 2022. The most recent inspection, on March 6, 2026, found no infractions.

4 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Food temperature control.

The last 4 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on August 19, 2024. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on August 19, 2024. For example: 304 - Premises not free of pests [s. 26(a)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on June 14, 2023. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on February 7, 2023. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on March 19, 2024. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    0 infractions

  4. Follow-Up Inspection

    0 infractions

  5. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): High temperature dishwasher measure 68C max at final rinse after multiple runs.
      • Corrective Action(s): Instructed staff to switch to single use dishware and utensils for service until dishwasher has been serviced.
      • Instructed staff to sanitize all kitchen equipment and dishware after it goes through the dishwasher in a separate sink with QUAT sanitizer and then air dry.
      • Once dishwasher has been serviced and verified that it can sanitize dishes by acheiving 71C at rinse cycle, normal operations can resume.
      • Violation Score: 15
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings observed by the corner of the dry storage area underneath the shelving units.
      • Corrective Action(s): Please ensure droppings are removed and area is sanitized. Please be ontop of the droppings so proper monitoring of pests can be done.
      • To be corrected by: Sept 19, 2024
      • Please email pest reports to EHO.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Rodent droppings observed by the corners of the dry storage underneath the shevling units.
      • Corrective Action(s): Please ensure rodent droppings are removed and the area sanitized.
      • Please remove droppings as soon as they appear to monitor for pests. Please ensure staff is reporting signs of pests.
      • To be corrected by: Aug 21, 2024
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: - High temperature dishwasher measuring a max of 68C after multiple runs. After restarting, empty, and refilling, dishwasher measuring a max of 60C at rinse cycle.
      • Corrective Action(s): High temperature dishwasher must be able to acheive 71C at plate level during the rinse cycle.
      • To be corrected immediately. Maintaince team to contact techician immediately.
      • Violation Score: 15
  6. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: A few rodent droppings observed along the wall/floor joint by the dry storage area. Reviewed professional pest control report. Report states: no further pest activity.
      • Corrective Action(s): Please clean up rodent droppings and remove snap traps as there is peanut butter, which can attract ants. Report any new droppings to pest control company when spotted.
      • To be corrected by: Today.
      • Violation Score: 3
  7. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Milk fridge located in the 1st floor kitchenette measured to be at 8C.
      • Corrective Action(s): Milk inside the fridge measured at 4C, staff moved milk to a working fridge on the 2nd floor.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer pail had 0 ppm QUATs at the time of inspection.
      • Corrective Action(s): Operator reports they are replacing solution as per the sanitation plan (replace every 1.5 hour). Recommend reducing time period in which the solution gets replaced if they are reaching 0 ppm at the end of 1.5 hour mark. Operator replaced solution to 200 ppm QUATs at the time of inspection.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Food debris build-up observed under the area under juice dispensers.
      • Corrective Action(s): Ensure to keep the above mentioned area in a clean and sanitary manner.
      • Date To Be Corrected: Immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1st floor kitchenette fridge measured to be at 8C.
      • Corrective Action(s): Repair/replace fridge so that it is able to product 4C at all times.
      • Date To Be Corrected: Immediately
      • Violation Score: 3
  8. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): 1) Kitchen utensils placed directly below liquid soap dispenser.
      • 2) Dust build up observed on fan covers in the dishpit area.
      • Corrective Action(s): 1) Do not keep kitchen utensils under soap dispenser.
      • 2) Ensure to clean and sanitize fan cover
      • Violation Score: 3
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: Second Floor cooler thermometer observed to be broken.
      • Corrective Action(s): Ensure to equip cooler with a working thermometer.
      • Date To Be Corrected: Immediately
      • Violation Score: 1
  9. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer pail stocked with 0 ppm QUATs at the time of inspection.
      • Corrective Action(s): Operator restocked sanitizer pail with 200 ppm QUATs at the time of inspection. DO NOT dilute the dispensed sanitizer.
      • Violation Score: 5

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