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Austin House Fish & Chips (Chilliwack)

5 - 45695 Hocking Ave, Chilliwack · Restaurant

Official record from Fraser Health →

Inspection summary

Austin House Fish & Chips (Chilliwack) has been inspected 14 times by Fraser Health Authority since September 28, 2017. The most recent inspection, on February 3, 2026, recorded 2 infractions.

5 of 14 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Handwashing and staff hygiene and Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 5 times across 5 separate inspections, most recently on February 3, 2026. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on February 3, 2026. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on January 8, 2025. For example: 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on July 5, 2018. For example: 203 - Food not cooled in an acceptable manner [s. 12(a)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on February 23, 2018. For example: 313 - Live animal on the premises, excluding guide animal in approved areas [s. 25(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Staff washroom not equipped with paper towels.
      • Corrective Action(s): Operator supplied paper towels during inspection.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Food not covered in stand-up cooler and walk-in cooler.
      • Corrective Action(s): Operator covered all food containers with plastic food wrap during inspection. Please ensure all foods are fully covered during storage.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Built up food debris, grease, and flour observed throughout kitchen (ie. under/between cookline, on equipment and shelves, on floor, etc).
      • Corrective Action(s): Please conduct a deep clean of all noted areas and sanitize. Maintain cleanliness by following routine cleaning schedule. Correction date: 1 week
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation (CORRECTED DURING INSPECTION): Cardboard boxes used as liners on dishpit floor and shelving units in kitchen.
      • Corrective Action(s): Operator removed all cardboard liners during inspection. Please ensure all surfaces are smooth, nonabsorbent and easily cleanable.
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: Toys/books being stored in kitchen.
      • Corrective Action(s): Please remove any items not required for operation from the premises. Correction date: 1 week
      • Violation Score: 1
  2. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Around fountain drink nozzle observed to have built-up of syrup.
      • Corrective Action(s): Clean and sanitize aformentioned area.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): No chlorine sanitizer bucket prepared for the front of house to measure between 100-200ppm.
      • Corrective Action(s): Prepare chlorine sanitzer bucket to measure betwen 100-200ppm to sanitize food contact surfaces.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Exhaust hood vents observed to have built-up of grease.
      • Corrective Action(s): Clean and sanitize aformentioned area. Ensure to have regular cleaning frequency to prevent grease build-up. Corrected by: January 15, 2025.
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: ice machine has build up grime
      • Corrective Action(s): ensure ice machine is cleaned & sanitized prior to use
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: facility requires through cleaning in areas discussed with operator ei. walls, shelves of walk-in cooler; hard to reach areas where corners and edges meet walls; inside microwaves
      • Corrective Action(s): ensure through cleaning is done; ensure sanitation plan is followed
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: 1 microwave to be discarded
      • Corrective Action(s): ensure equipment is replaced as needed
      • Violation Score: 1
  4. Follow-Up Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: multiple flour bins have scoops or bowls in them directly in contact with food; ice machine is in need of cleaning
      • Corrective Action(s): ensure scoops are stored in manner as to not expose food to contamination; clean & sanitize ice machine before use
      • Violation Score: 9
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: multiple areas of kitchen observed to have built up grime & food debris; on counters behind equipment & areas where the floor meets the wall; microwaves are in need of cleaning
      • Corrective Action(s): ensure kitchen is maintained as per approved plans; clean behind equipment & under counters thoroughly; ensure microwaves are cleaned daily
      • Violation Score: 15
  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Ice machine has a small amount of mould at the ice-making components. Mould will contaminate the ice.
      • Corrective Action(s): Ice machine was cleaned and sanitized during the inspection. Ensure that the ice machine is cleaned and sanitized at least every 3-4 months to maintain adequate sanitation.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Various areas show an accumulation of old food debris. Old food debris may attract pests:
      • 1. Tops of flour containers
      • 2. Battering station (cleaned during inspection)
      • 3. Build-up of recyclables by the back kitchen door
      • 4. Floors near grills
      • Corrective Action(s): Clean these areas thoroughly.
      • 1. Tops of flour containers must be cleaned daily.
      • 2. Battering station must be cleaned daily.
      • 3. Recyclables must be stored separate from food products.
      • 4. Floors near grills must be cleaned more regularly to prevent build-up
      • **Ensure that items are stored AT LEAST 6" off the ground to be able to clean all of the floors**
      • **CORRECT BY: TODAY**
      • Violation Score: 9
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Various raw wood surfaces throughout the kitchen and in the freezer. Raw wood is not to be used as it can soak up spills and moisture.
      • Corrective Action(s): Paint all raw wood.
      • **Correct by: 1 MONTH**
      • Violation Score: 3
  8. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): 1. Handwashing station located in the corner of the kitchen had cooking utensils in it and was not draining properly
      • 2. Operator connected a hose to supply water in blanched fries container.
      • Corrective Action(s): Required operator to remove all items and have the sink available ONLY for hand washing at all times
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Observed several items in the walk-in cooler without proper covers:
      • 1. Multiple cases of fish submerged under water
      • 2. Multiple baskets of uncooked and/or blanched fries/wedges
      • Corrective Action(s): Required operator to have proper coverage for all items in the cooler to ensure that all food items are protected from contamination
      • Date to be corrected by: 2019 Feb 6th
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Observed food debris build-up on food bins and cooler doors
      • Corrective Action(s): Required operator to clean all containers and cooler doors/handles
      • Date to be corrected by: 2019 Feb 6th
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: Observed unnecessary items behind office desk in the left corner of kitchen
      • Corrective Action(s): Required operator to remove all items that is not necessary for the operation
      • Date to be corrected by: 2019 Feb 8th
      • Violation Score: 1
  9. Follow-Up Inspection

    0 infractions

  10. Follow-Up Inspection

    1 infraction

    • 203 - Food not cooled in an acceptable manner [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): A container overfilled with cut potatoes was left at room temperature to cool down.
      • Corrective Action(s): Do not overfill containers with food when cooling. Foods must cooled from 60C to 20C within 2 hours and 20C to 4C within 4 hours. Date to be completed by: Immediately
      • Violation Score: 5
      • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Two containers of cut potatos were stored outside of cooler.
      • Corrective Action(s): Store all perishable foods such as cut potatoes in the cooler if they are going to be used immediately. Take foods out of cooler as they are needed to be used. Date to be completed by: Immediately
      • Violation Score: 5
  11. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Mushrooms and zucchini in the walk-in cooler were wrapped in newspaper.
      • Corrective Action(s): Do not use newspaper for wrapping any food. Store all food in food grade containers with tight fitting lids to avoid contamination. Date to be completed by: July 5, 2018
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Small hole observed on the mesh window frame by the door handle.
      • Corrective Action(s): Seal this hole to prevent potential entry from pests such as rodents and insects. Date to be completed by: July 5, 2018
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Accumulation of food debris observed throughout kitchen (floors, underneath and behind equipment, on top of bins, in the stand-up cooler).
      • Corrective Action(s): Ensure cleaning is done regularly in all areas of the kitchen to prevent accumulation of food debris. Date to be completed by: July 5, 2018
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: The frame of the mesh window at the back door is made of raw wood.
      • Corrective Action(s): Raw wood is not a suitable material for use in a kitchen. Seal the raw wood with a sealant or paint. Date to be completed by: July 5, 2018
      • Violation Score: 3
  12. Follow-Up Inspection

    0 infractions

  13. Routine Inspection

    1 infraction

    • 313 - Live animal on the premises, excluding guide animal in approved areas [s. 25(1)]
      • Observation (CORRECTED DURING INSPECTION): Live animal (birds in a bird cage) was kept in the kitchen.
      • Corrective Action(s): The operator move the bird cage to his car. STRICTLY NO LIVE ANIMALS IN THE FOOD PREPARATION AREA.
      • Violation Score: 5
  14. Routine Inspection

    0 infractions

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