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A&W #0593

4605 Hastings St, Burnaby · Restaurant

21 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Time tracking was not in place for the condiments. Food Safety Plan is not being followed.
      • Corrective Action(s): Ensure that proper time tracking is always in place for food that is not kept refrigerated.. Corrected during the inspection.
      • Violation Score: 5
      • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation: Hot water was not available at any of the sinks in the restaurant. The temperature of the hot water was 16 C.
      • Corrective Action(s): Closure Order issued. Call for a re-inspection once the restaurant has hot water again.
      • Violation Score: 25
  5. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Grease buildup observed underneath the grill, which appeared to be coming from the hot holding unit to the right of the grill.
      • Corrective Action(s): Cleaned during the inspection.
      • Violation Score: 3
  6. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Food preparation was taking place in the dish pit at the same time as dishwashing. Discontinue this practice. A separate area should ideally be available for food preparation.
      • Corrective Action(s): Corrected during the inspection.
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Replace the missing light cover above the dishwasher.
      • Corrective Action(s): 1 month.
      • Violation Score: 1
  7. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation (CORRECTED DURING INSPECTION): The back door was open for the first 10 minutes of the inspection. This can allow for the entry of pests into the kitchen.
      • Corrective Action(s): Corrected during the inspection. Ensure that the back door is kept closed.
      • Violation Score: 3
  8. Follow-Up Inspection

    0 infractions

  9. Follow-Up Inspection

    0 infractions

  10. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Raw eggs stored at ambient air temperature outside timer. Timer had expired and item not discarded.
      • .
      • Corrective Action(s): Ensure timers are used for all ambient air stored potentially hazardous food items.
      • Follow Food Safety plan.
      • .
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Staff washroom lacks paper towels.
      • CORRECTED DURING INSPECTION.
      • .
      • Corrective Action(s): Ensure washrooms are adequately supplied at all times.
      • .
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings observed upstairs in storage area under shelving.
      • .
      • Corrective Action(s): Spray rodent droppings with 200ppm chlorine solution or equivalent. Remove droppings from area. Wet affected area with 200ppm chlorine or equivalent and soak area.
      • Follow recommendations advised by Pest Control Company Technician.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Dishwasher malfunctioning. Staff aware of broken dishwasher and using three compartment sink method for washing of dishes. Sinks were set up with appropriate levels of detergent and sanitizer as well as sink plugs.
      • .
      • Corrective Action(s): Dishwasher is to be repaired immediately. Technician has been called and according to staff will be at restaurant today to make necessary repairs.
      • .
      • Violation Score: 3
      • 403 - Employee lacks good personal hygiene, clean clothing and hair control [s. 21(1)]
      • Observation (CORRECTED DURING INSPECTION): Staff observed to wear band-aid without finger cot.
      • CORRECTED DURING INSPECTION
      • .
      • Corrective Action(s): Ensure staff are wearing finger cots if cut or have band-aids as band-aids can not be properly washed and are unsanitary.
      • .
      • Violation Score: 3
  11. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Three rodent droppings observed upstairs in storage area. Staff stated daily vacuuming in this area is required and rodent droppings are routinely found.
      • .
      • Corrective Action(s): Spray rodent droppings with 200ppm chlorine solution or equivalent. Remove droppings from area. Wet affected area with 200ppm chlorine or equivalent and soak area.
      • Inspect facility for points of entry for pests. Seal any holes.
      • Obtain services of professional pest control company. Have traps set in this upper storage area - no traps observed during inspection.
      • Ensure items are removed from floor. Obtain shelves and monitor floor. Area is cluttered and the perfect area for rodents.
      • Follow recommendations advised by Pest Control Company Technician.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1) Cupboard containing hand sink in back area adjacent to dishwasher requires refurbishment as surface is pulling away from wooden structure.
      • NOTE: Manger stated renovations are occurring in future. If any structural, equipment or plumbing renovations occur ensure FHA is informed of proposed changes.
      • 2) Dishwasher door is not closing properly and looks to be requiring repair. Technician has been called and an appointment has been booked for this week.
      • .
      • Corrective Action(s): Repair / replace items.
      • .
      • Violation Score: 9
  12. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Cupboard containing hand sink in back area adjacent to dishwasher requires refurbishment as surface is pulling away from wooden structure.
      • NOTE: Manger stated renovations are occurring in future. If any structural, equipment or plumbing renovations occur ensure FHA is informed of proposed changes.
      • .
      • Corrective Action(s): Repair / replace items.
      • .
  13. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Shelves in walk-in freezer unit require replacement (fry storage unit)
      • Cupboard containing hand sink in back area adjacent to dishwasher requires refurbishment as surface is pulling away from wooden structure.
      • .
      • Corrective Action(s): Repair / replace items.
      • .
      • Violation Score: 3
  14. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): EHO observed cheese curds (packages X 2) out at room temperature (13-22 degrees Celsius observed for items). CORRECTED DURING INSPECTION - items placed back into cooler. Issue discussed with Manager on duty.
      • .
      • Corrective Action(s): Manager could not locate room temperature holding timer for this item. This item is therefore not part of A&W's corporate Food Safety plan ambient temperature stored food items with time tracking. Until such time as this item is approved for storage external to cold holding (proof with corporate Food Safety plan required) this item is to remain in cold storage (4 degrees Celsius or less).
      • .
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning required on shelf where "dine-in" plates are located as this area is not used currently and food debris has accumulated. Nozzles of beverage dispensing units are to be cleaned as beverage splatter has accumulated.
      • Organize upstairs storage area. The upstairs storage area has items on floor. This makes it difficult to monitor for rodents. Ensure all stored items are up off floor minimum 15 cm.
      • .
      • Corrective Action(s):
      • Violation Score: 3
  15. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Few mice droppings noted between furnace and exhaust vent upstairs.
      • Corrective Action(s): Please remove droppings.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required around and behind mug cooler,
      • Corrective Action(s): Please ensure to include this area as part of the regular cleaning schedule.
      • Violation Score: 3
  16. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): One bag of cheese curd was left in the hot holding unit and measured at 38C. No poutines or food items that require the cheese curd is being prepared at time of inspection. Cheese curd is usually stored in the cooler.
      • Corrective Action(s): Cheese curd discarded. Ensure that cheese curd are stored in the cooler at 4C or colder if not used.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Onion cutter used once a day has been placed away on the shelf but appeared to have onion debris dried on the blade.
      • Corrective Action(s): Directed operator to reclean and sanitize. Ensure that all staffs understand proper cleaning procedures as food debris should be properly scrubbed and rinsed off before sanitizing and air drying. Operator started cleaning the onion cutter at time of inspection.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Mice droppings found upstairs by storage room (around stacks of cardboards and hot water tank).
      • Corrective Action(s): Please remove droppings and provide pest control report for review. Recommend removing unused cardboards and refrain from storing food upstairs. All food must be stored in rodent proof containers, if not prepackaged.
      • Violation Score: 3
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: Unable to find thermometers at the two reach in coolers in the back.
      • Corrective Action(s): Please replace with an accurate, working thermometer for each of these two coolers if the thermometers are misplaced.
      • Violation Score: 1
  17. Follow-Up Inspection

    0 infractions

  18. Routine Inspection

    2 infractions

    • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation: No hot water in both handwashing stations in the kitchen.
      • Corrective Action(s): Hot water measured at 44-46C at end of inspection in both handwashing stations. Restore hot water so it is available at all times. Repair/replace hot water tank immediately.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): No soap available in kitchen handsink. No hot water in two of the handwashing stations in the kitchen. Staff informed that hot water hasn't been working fully the past couple of days.
      • Corrective Action(s): Staff refilled soap immediately and ignited the hot water tank. Both handwashing stations were able to restore water at 46C. Restroom water temperature is not warm (21C). Soap, paper towel, hot & cold running water must be available at all times in handwashing stations.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Flies noted in the facility, around juice/pop machine and dishwasher.
      • Corrective Action(s): Remove food spills and increase cleaning in these noted areas.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Juice and pop dispenser machines and walls needs to be cleaned due to splash.
      • Corrective Action(s): Please clean and sanitize the affected surfaces to deter fly harbourage.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Hot water tank is not working at full capacity as it needs to be ignited manually.
      • Corrective Action(s): Repair or replace the hot water tank so it is in good working order. There should be hot water available at all times. Complete this asap.
      • Violation Score: 3
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: Walk-in freezer thermometer gauge is broken.
      • Corrective Action(s): Please repair or replace the gauge.
      • Violation Score: 1
  19. Follow-Up Inspection

    0 infractions

  20. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: Raw eggs stored in cooler #3 were at 9.7C; milk to go stored in front retail cooler measured at 7.5C.
      • Corrective Action(s): Manager transferred raw eggs to working cooler #4 at 4C. To go milk transferred to working cooler. Ensure to store all potentially hazardous food at 4C or colder.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Metal frying baskets for storing fries amongst other equipment were placed improperly in the dishwasher so that not all surfaces of the equipment can be properly washed.
      • Corrective Action(s): Ensure that utensils and equipment are placed in single layer on dishrack for proper warewashing.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Fruit flies noted around dishpit area (rice cooker, walls), ants crawling around orange juice machine.
      • Corrective Action(s): Please do a deep clean in affected area and machines as directed by next follow up inspection. Remove all food debris/organics, and sugar substance. Request for overdue pest control service (bimonthly service, last report was Dec 2017).
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Food debris around juice and pop machine, flooring around dishpit. Mould on wall by handwashing station near office desk is still present.
      • Corrective Action(s): Deep cleaning around these areas is required. Please remove the mould and recaulk the handwashing station as per request from last routine inspection. Complete all by next follow up inspection.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Paper towel dispenser by juicing machine is broken.
      • Corrective Action(s): Please repair paper towel dispenser asap.
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: Staff purse is placed on the flats of burger buns in the back.
      • Corrective Action(s): Please ensure all staff belongings are kept upstairs where the area is designated to store staff items.
      • Violation Score: 1
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: No thermometer inside cooler #3.
      • Corrective Action(s): Please instsall a working, accurate thermometer for the cooler.
      • Violation Score: 1
  21. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Few of the sanitizer buckets and spray bottle measured 0-50ppm Quats.
      • Corrective Action(s): Staff changed sanitizer immediately. Ensure to use test strip to verify 200ppm is reached and change solution regularly.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Shelf storing slicer for tomatoes and onions has some food debris. Mould around kitchen handsink.
      • Corrective Action(s): Clean the noted shelf and mould. Replace caulking around kitchen handsink by next routine.
      • Violation Score: 3