Banff Rocky Mountain Resort - Indoor Whirlpool

1029 Banff Avenue Banff AB T1L 1A2 · Aquatic Facility

23 inspections

1. Monitoring InspectionJul 15, 2026

   3 infractions

   • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
     • 1) Water sample from Thursday March 26th, 2026, had Pseudomonas isolated.- Operators were informed to treat and re-sample.2) Water sample from Wednesday April 1st, 2026, had Pseudomonas isolated.- Verbal closure order issued.
   • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
     • 1) Water sample from Thursday March 26th, 2026, had an HPC of >57,000 CFU/ml. - Operators were informed to treat and re-sample.2) Water sample from Wednesday April 1st, 2026, had an HPC of 130 CFU/ml. - Verbal closure order issued.
   • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
     • 1) Main drain was turned off due to a leak in the piping the floods the mechanical room when it is open. - Please repair the leak, ensure the main drain is functional.2) Filtration rate was slightly high at 13.8 gpm/sqft. - Please adjust the flow rate so that the filtration rate is less than 12.5 gpm/sqft.
2. Demand InspectionApr 6, 2026

   4 infractions

   • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
     • 1) Water sample from Thursday March 26th, 2026, had Pseudomonas isolated.- Operators were informed to treat and re-sample.2) Water sample from Wednesday April 1st, 2026, had Pseudomonas isolated.- Verbal closure order issued.
   • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
     • 1) Water sample from Thursday March 26th, 2026, had an HPC of >57,000 CFU/ml. - Operators were informed to treat and re-sample.2) Water sample from Wednesday April 1st, 2026, had an HPC of 130 CFU/ml. - Verbal closure order issued.
   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • *Repeat Violations*1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
   • 16. Are proper testing, monitoring, and other records being properly maintained?
     • Combine chlorine levels not being tracked on log sheets. - Please ensure combined chlorine test is performed and values are recorded at least daily.
3. Demand InspectionApr 6, 2026

   5 infractions

   • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
     • 1) Water sample from Thursday March 26th, 2026, had Pseudomonas isolated.- Operators were informed to treat and re-sample.2) Water sample from Wednesday April 1st, 2026, had Pseudomonas isolated.- Verbal closure order issued.
   • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
     • 1) Water sample from Thursday March 26th, 2026, had an HPC of >57,000 CFU/ml. - Operators were informed to treat and re-sample.2) Water sample from Wednesday April 1st, 2026, had an HPC of 130 CFU/ml. - Verbal closure order issued.
   • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
     • Free Available Chlorine at the time of inspection was 0.50ppm. - Please ensure chlorine is maintained over 2ppm at all times.
   • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
     • 1) Main drain was turned off due to a leak in the piping the floods the mechanical room when it is open. - Please repair the leak, ensure the main drain is functional.2) Filtration rate was slightly high at 13.8 gpm/sqft. - Please adjust the flow rate so that the filtration rate is less than 12.5 gpm/sqft.
   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • *Repeat Violations*1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
4. Demand InspectionMar 30, 2026

   4 infractions

   • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
     • Water sample from Thursday March 26th, 2026, had Pseudomonas isolated.- Operators were informed to treat and re-sample.
   • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
     • Water sample from Thursday March 26th, 2026, had an HPC of >57,000 CFU/ml. - Operators were informed to treat and re-sample.
   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • *Repeat Violations*1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
   • 16. Are proper testing, monitoring, and other records being properly maintained?
     • Combine chlorine levels not being tracked on log sheets. - Please ensure combined chlorine test is performed and values are recorded at least daily.
5. Risk Management InspectionFeb 25, 2026

   2 infractions

   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • *Repeat Violations*1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
   • 16. Are proper testing, monitoring, and other records being properly maintained?
     • Combine chlorine levels not being tracked on log sheets. - Please ensure combined chlorine test is performed and values are recorded at least daily.
6. Risk Management InspectionFeb 12, 2026

   3 infractions

   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • *Repeat Violations*1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
   • 16. Are proper testing, monitoring, and other records being properly maintained?
     • 1) Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. - Please ensure these values are recorded daily. 2) Some out of range values were recorded with no actions taken to get them back into range. - Please ensure that if unsatisfactory chemical tests are performed actions are taken to ensure the chemistry in the basin is adequate.
   • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
     • *Repeat Violations*Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
7. Monitoring InspectionFeb 9, 2026

   3 infractions

   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • *Repeat Violations*1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
   • 16. Are proper testing, monitoring, and other records being properly maintained?
     • 1) Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. - Please ensure these values are recorded daily. 2) Some out of range values were recorded with no actions taken to get them back into range. - Please ensure that if unsatisfactory chemical tests are performed actions are taken to ensure the chemistry in the basin is adequate.
   • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
     • *Repeat Violations*Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
8. Demand InspectionJan 28, 2026

   2 infractions

   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
   • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
     • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
9. Demand InspectionNov 17, 2025

   3 infractions

   • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
     • Water sample from Wednesday November 12th, 2025, had an HPC of 840 CFU/ml. - Operators were informed to treat and re-sample.
   • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
     • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
   • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
     • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
10. Demand InspectionJun 25, 2025

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday June 23rd, 2025, was not processed by the lab. Missing time and date information on the form. - Operators were informed to submit a re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
11. Demand InspectionMay 30, 2025

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.3) Some sand was noted in the basin. - Please clean the sand, ensure the filter laterals are in good condition and not cracked/damaged.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
12. Demand InspectionMay 7, 2025

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday April 28th, 2025, had pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday April 28th, 2025, had a HPC of >57,000 CFU/ml. - Operators were informed to treat and re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
13. Demand InspectionMay 1, 2025

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday April 28th, 2025, had pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday April 28th, 2025, had a HPC of >57,000 CFU/ml. - Operators were informed to treat and re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
14. Demand InspectionMar 25, 2025

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday March 24th, 2025, was not processed by the lab. No date written on the form. - Operators were informed to submit a re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
15. Demand InspectionMar 18, 2025

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
16. Demand InspectionMar 6, 2025

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday March 3rd, 2025, had an HPC of 1870 CFU/ml. - Operators were informed to treat and re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
17. Monitoring InspectionFeb 27, 2025

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was initially measured at 7.8. Reader was adjusted and pH was adjusted to 7.35. - Please continue to ensure the pH is maintained between 6.8-7.6.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) There are some missing tiles in the basin. - Please replace the tiles, ensure the basin is smooth, and in good repair. 2) There was some scale/grime buildup on the tiles near the stairwell. - Please clean these tiles, ensure the basin is maintained in good condition.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
18. Risk Management InspectionDec 20, 2024

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
19. Demand InspectionDec 13, 2024

    2 infractions

    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Log sheet has all the required columns however values for combine chlorine, temperature, and automated controller pH and ORP were not being recorded. - Please ensure these values are recorded daily, and the log sheet is being filled out according to all the indicated columns.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • 1) Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results. 2) Drain cover has been replaced, anti-entrapment plan has not been updated. - Please update the anti-entrapment plan to indicate the specifications of the new drain covers.
20. Demand InspectionJul 16, 2024

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday July 15th, 2024, was not processed by the lab. Missing date and time information on form. Operators were informed to submit a re-sample.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Small area in corner of the pool where tiles are missing. - Replace any missing tiles to prevent physical injury.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT(REQUIREMENTS FOR WRITTEN POLICIES and DAILY RECORDS).
21. Monitoring InspectionJul 15, 2024

    2 infractions

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Small area in corner of the pool where tiles are missing. - Replace any missing tiles to prevent physical injury.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT(REQUIREMENTS FOR WRITTEN POLICIES and DAILY RECORDS).
22. Demand InspectionNov 28, 2023

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The sample from Nov 27, 2023, was not processed by the lab. The wrong date was on the sample. - Operators can submit a re-sample on Thursday this week.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) flow meter was not working. - Repair or replace flow meter ensure flow is not exceeding max flow through the filters. "Maximum flow for filters calculated at 78gpm; exceeded slightly on flow meter. Ensure flow is not too fast for filter specifications (flow does not exceed drain cover specification)."
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Small area in corner of the pool where tiles are missing. - Replace any missing tiles to prevent physical injury.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT(REQUIREMENTS FOR WRITTEN POLICIES and DAILY RECORDS).
23. Monitoring InspectionNov 9, 2023

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) flow meter was not working. - Repair or replace flow meter ensure flow is not exceeding max flow through the filters. "Maximum flow for filters calculated at 78gpm; exceeded slightly on flow meter. Ensure flow is not too fast for filter specifications (flow does not exceed drain cover specification)."
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Small area in corner of the pool where tiles are missing. - Replace any missing tiles to prevent physical injury.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT(REQUIREMENTS FOR WRITTEN POLICIES and DAILY RECORDS).