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Hidden Ridge Resort - Hot Pool

901 Hidden Ridge Way Banff AB T1L 1B7 · Aquatic Facility

Official record from Alberta →

Inspection summary

Hidden Ridge Resort - Hot Pool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since November 14, 2023. The most recent inspection, on February 4, 2026, found no infractions.

2 of 8 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 7 times across 4 separate inspections, most recently on November 4, 2025. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on November 14, 2023. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on November 19, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Demand Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plans have not been updated in include specifications regarding the new drain covers. - Please perform updated anti-entrapment assessment for the basin.
  3. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday November 3rd, 2025, was not processed by the lab. Missing ID sticker on the bottle. Operators were informed to submit a re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmers were missing floating weirs; new weirs have been ordered. - Please ensure all skimmers have weirs to maximize flow through skimmers.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Anti-entrapment plans indicate drain covers expired in December 2024, new covers have been ordered. - Please ensure drain covers are replaced, and anti-entrapment plans are updated.
  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Anti-entrapment plans indicate drain covers expired in December 2024, new covers have been ordered. - Please ensure drain covers are replaced, and anti-entrapment plans are updated.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmers were missing floating weirs; new weirs have been ordered. - Please ensure all skimmers have weirs to maximize flow through skimmers.
  5. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from May 20th, 2025, had Total Coliforms present. - Operators were informed to treat and re-sample.
  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday January 27th, 2025, was not processed. No ID sticker on the bottle.- Operators were informed to treat and re-sample.
  7. Monitoring Inspection

    0 infractions

  8. Monitoring Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • SMALL AREA ON BENCH IS WORN/CHIPPING WITH A MISSING TILE. - ENSURE BASIN IS KEPT IN GOOD REPAIR ANY BROKEN OR MISSING TILES REPLACED.

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