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Hidden Ridge Resort - Room 501

901 Hidden Ridge Way Banff AB T1L 1B7 · Aquatic Facility

Official record from Alberta →

Inspection summary

Hidden Ridge Resort - Room 501 has been inspected 12 times by Alberta Health Services (Environmental Public Health) since March 1, 2024. The most recent inspection, on June 26, 2026, recorded 2 infractions.

1 of 12 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 17 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 23 times across 11 separate inspections, most recently on June 26, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated readings did not match actual chemistry readings in the water. - Please adjust the automated controller so that it is dosing based on the actual chemistry of the water.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock in the area was not working. - Repair/replace the clock, ensure there is a way for patrons to monitor length of stay in the whirlpool.
  2. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Tuesday May 19th, 2026, has Pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • June 15/26; Sample positive for Pseudomonas. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated readings did not match actual chemistry readings in the water. - Please adjust the automated controller so that it is dosing based on the actual chemistry of the water.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock in the area was not working. - Repair/replace the clock, ensure there is a way for patrons to monitor length of stay in the whirlpool.
  3. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Tuesday May 19th, 2026, has Pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated readings did not match actual chemistry readings in the water. - Please adjust the automated controller so that it is dosing based on the actual chemistry of the water.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock in the area was not working. - Repair/replace the clock, ensure there is a way for patrons to monitor length of stay in the whirlpool.
  4. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated readings did not match actual chemistry readings in the water. - Please adjust the automated controller so that it is dosing based on the actual chemistry of the water.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock in the area was not working. - Repair/replace the clock, ensure there is a way for patrons to monitor length of stay in the whirlpool.
  5. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday January 5th, 2026, had Pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated readings did not match actual chemistry readings in the water. - Please adjust the automated controller so that it is dosing based on the actual chemistry of the water.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock in the area was not working. - Repair/replace the clock, ensure there is a way for patrons to monitor length of stay in the whirlpool.
  6. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday November 3rd, 2025, was not processed by the lab. Missing ID sticker on the bottle. Operators were informed to submit a re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated readings did not match actual chemistry readings in the water. - Please adjust the automated controller so that it is dosing based on the actual chemistry of the water.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock in the area was not working. - Repair/replace the clock, ensure there is a way for patrons to monitor length of stay in the whirlpool.
  7. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated readings did not match actual chemistry readings in the water. - Please adjust the automated controller so that it is dosing based on the actual chemistry of the water.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock in the area was not working. - Repair/replace the clock, ensure there is a way for patrons to monitor length of stay in the whirlpool.
  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday, August 25, 2025, was not processed by the lab. Missing ID sticker on the bottle. - Operators were informed to submit a re-sample
  9. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday August 11th, 2025, had an HPC of 660 CFU/ml. - Operators were informed to treat and re-sample.
  10. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday July 7th, 2025, had pseudomonas isolated. - Operators were informed to treat the basin and re-sample.
  11. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday March 24th,2025, had pseudomonas isolated. - Operators were informed to treat the basin and re-sample.
  12. Demand Inspection

    0 infractions

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