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Banff Rocky Mountain Resort - Swimming pool

1029 Banff Avenue Banff AB T1L 1A2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Banff Rocky Mountain Resort - Swimming pool has been inspected 15 times by Alberta Health Services (Environmental Public Health) since November 9, 2023. The most recent inspection, on October 13, 2026, recorded 4 infractions.

None of the 15 inspections on record were free of infractions. In the past 12 months there were 6 inspections with 29 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 33 times across 15 separate inspections, most recently on October 13, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 15 times across 15 separate inspections, most recently on October 13, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on February 9, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 12 times across 12 separate inspections, most recently on October 13, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 11 times across 11 separate inspections, most recently on February 12, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. Demand Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer by the main drain was missing floating weir. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.*Basin was to be cleaned later today*
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. *Values for automated readings and setpoints need to be recorded daily*- Please ensure these values are recorded daily.
  2. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Thursday October 1st, 2026, had Total Coliforms present. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer by the main drain was missing floating weir. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.*Basin was to be cleaned later today*
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. *Values for automated readings and setpoints need to be recorded daily*- Please ensure these values are recorded daily.
  3. Demand Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer by the main drain was missing floating weir. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.*Basin was to be cleaned later today*
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. *Values for automated readings and setpoints need to be recorded daily*- Please ensure these values are recorded daily.
  4. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Wednesday April 1st, 2026, had an HPC of 3,840 CFU/ml. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer by the main drain was missing floating weir. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.*Basin was to be cleaned later today*
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. *Values for automated readings and setpoints need to be recorded daily*- Please ensure these values are recorded daily.
  5. Risk Management Inspection

    5 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer by the main drain was missing floating weir. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.*Basin was to be cleaned later today*
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. *Values for automated readings and setpoints need to be recorded daily*- Please ensure these values are recorded daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • *Repeat Violations* Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
  6. Monitoring Inspection

    6 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was initially too high at 7.7, was brought down to 7.6 and automated reader was re-set to 7.2.- Please ensure pH remains within the 6.8-7.6 range. Documents in the testing area stated pH should be maintained between 7.0-8.0, this is not correct please change to proper range which is 6.8-7.6.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmers by the main drain was missing floating weir. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1) Automated readings for pH and ORP and the set points were not being recorded on the daily log sheets. - Please ensure these values are recorded daily. 2) Some out of range values were recorded with no actions taken to get them back into range. - Please ensure that if unsatisfactory chemical tests are performed, actions are taken to ensure the chemistry in the basin is adequate.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • *Repeat Violations* Written policies and procedures have not been developed in accordance with the pool standards. - Please ensure proper plans and procedures are created and are kept onsite. These plans include Safety and Supervision Plan, Sanitation Plan, Water Quality Incident Response Plans for Fecal, Diarrheal, vomitus, and bad bacteriological results.
  7. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday June 23rd, 2025, was not processed by the lab. Missing time/date information on the form.- Operators were informed to submit a re-sample
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Both skimmers are missing floating weirs. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  8. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday March 31st, 2025, was not processed by the lab. Missing ID sticker on the bottle.- Operators were informed to submit a re-sample
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Both skimmers are missing floating weirs. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  9. Monitoring Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Both skimmers are missing floating weirs. - Please install weirs to ensure maximum flow of water through the skimmers.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some debris noted in the basin. - Please clean the basin, ensure it is maintained in a sanitary manner.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  10. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday February 10th, 2025, had an HPC of 430 CFU/ml. - Operators were informed to treat and re-sample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Missing tiles by the stairs next to the change room doors.- Repair or replace any broken or missing tiles.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • SEE COMMON AREA REPORT
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  11. Demand Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday July 15th, 2024, was not processed by the lab. Missing date and time information on form. Operators were informed to submit a re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Dec.23/24; Sample had HPC of 700cfu/ml. Treat and resample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Missing tiles by the stairs next to the change room doors.- Repair or replace any broken or missing tiles.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • SEE COMMON AREA REPORT
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  12. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday July 15th, 2024, was not processed by the lab. Missing date and time information on form. Operators were informed to submit a re-sample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Missing tiles by the stairs next to the change room doors.- Repair or replace any broken or missing tiles.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • SEE COMMON AREA REPORT
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  13. Monitoring Inspection

    4 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Missing tiles by the stairs next to the change room doors.- Repair or replace any broken or missing tiles.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • SEE COMMON AREA REPORT
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  14. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Tuesday May 21st, 2024, was not processed due to missing information on the requisition form. - Operators were informed to submit a re-sample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Missing tiles by the stairs next to the change room doors.- Repair or replace any broken or missing tiles.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • SEE COMMON AREA REPORT
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT
  15. Monitoring Inspection

    4 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Handrail nearest to door leading to outdoor whirlpool is loose and can be lifted. - Secure handrail.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Missing tiles by the stairs next to the change room doors.- Repair or replace any broken or missing tiles.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • SEE COMMON AREA REPORT
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • SEE COMMON AREA REPORT

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