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Hidden Ridge Resort - Cold Pool

901 Hidden Ridge Way Banff AB T1L 1B7 · Aquatic Facility

Official record from Alberta →

Inspection summary

Hidden Ridge Resort - Cold Pool has been inspected 16 times by Alberta Health Services (Environmental Public Health) since November 14, 2023. The most recent inspection, on September 14, 2026, found no infractions.

5 of 16 inspections on record found no infractions at all. In the past 12 months there were 10 inspections with 6 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 15 times across 11 separate inspections, most recently on September 3, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on June 2, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

16 inspections

  1. Demand Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday August 31st, 2026, had an HPC of 130 CFU/ml. - Operators were informed to treat and re-sample.
  3. Demand Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • July 27/26; Sample had HPC of 730cfu/ml. Treat and resample.
  5. Demand Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday April 27th, 2026, was not processed by the lab. Incorrect date written on the form. - Operators were informed to submit a re-sample.
  7. Demand Inspection

    0 infractions

  8. Monitoring Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Wednesday November 12th, 2025, had an HPC of 220 CFU/ml. - Operators were informed to treat and re-sample.
  9. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Wednesday November 12th, 2025, had an HPC of 220 CFU/ml. - Operators were informed to treat and re-sample.
  10. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday November 3rd, 2025, was not processed by the lab. Missing ID sticker on the bottle. Operators were informed to submit a re-sample.
  11. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday June 2nd, 2025, had an HPC of 460 CFU/ml. - Operators were informed to treat and re-sample.
  12. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Initially chlorine was too low at 0.22 ppm, was an issue with the probe. - Probe was repaired, and chlorine was raised above 1.0ppm. Please ensure the Free Available Chlorine level is always above 1.0 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Initially flow meter was not working. - Flow meter was able to be repaired and was reading an adequate flow for the system. Please ensure circulation system is in good repair, and that flow is adequate to meet turnover/filtration rates.
  13. Monitoring Inspection

    0 infractions

  14. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Left skimmer along the far wall is missing its floating weir. - Ensure all skimmers have weirs to maximize flow/circulation.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The light was out of its socket and was loose in the bottom of the pool. -Re-affix the light, ensure it is not a hazard in the pool.
  15. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from February 4th, 2024, had presence of Total Coliforms. - Operators were informed to treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Left skimmer along the far wall is missing its floating weir. - Ensure all skimmers have weirs to maximize flow/circulation.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The light was out of its socket and was loose in the bottom of the pool. -Re-affix the light, ensure it is not a hazard in the pool.
  16. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Left skimmer along the far wall is missing its floating weir. - Ensure all skimmers have weirs to maximize flow/circulation.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The light was out of its socket and was loose in the bottom of the pool. -Re-affix the light, ensure it is not a hazard in the pool.

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