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Best Western Plus The Inn at St. Albert - Whirlpool

460 St. Albert Trail St. Albert AB T8N 5J9 · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Plus The Inn at St. Albert - Whirlpool has been inspected 33 times by Alberta Health Services (Environmental Public Health) since November 20, 2023. The most recent inspection, on September 9, 2026, recorded 6 infractions.

4 of 33 inspections on record found no infractions at all. In the past 12 months there were 12 inspections with 87 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 86 times across 26 separate inspections, most recently on September 9, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 22 times across 21 separate inspections, most recently on September 9, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 11 times across 8 separate inspections, most recently on September 4, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 21 times across 21 separate inspections, most recently on September 9, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on December 6, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

33 inspections

  1. Risk Management Inspection

    6 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Filtration rate exceed 12.5 GPM/sq ft. Flow must be reduced to a maximum of 85 GPM.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • October 22, 2025: Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.September 4, 2026: Staff were not taking appropriate corrective action in response to water chemistry results, equipment alarms, or observed pool conditions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The maintenance employee responsible for day-to-day pool operation does not have sufficient training and demonstrated insufficient knowledge of the whirlpool’s water chemistry, testing, equipment, operational requirements, and the calculations required to determine appropriate chemical additions.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • October 22, 2025: Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.September 4, 2026: Pool operation records were incomplete and contained inaccurate or inconsistent information.
  2. Risk Management Inspection

    5 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • October 22, 2025: Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.September 4, 2026: Staff were not taking appropriate corrective action in response to water chemistry results, equipment alarms, or observed pool conditions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The maintenance employee responsible for day-to-day pool operation does not have sufficient training and demonstrated insufficient knowledge of the whirlpool’s water chemistry, testing, equipment, operational requirements, and the calculations required to determine appropriate chemical additions.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • October 22, 2025: Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.September 4, 2026: Pool operation records were incomplete and contained inaccurate or inconsistent information.
  3. Demand Inspection

    10 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free available chlorine concentration in the whirlpool water was measured at 0.03 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The whirlpool’s automated chemical controller and salt chlorine generation system was displaying an active alarm at the time of inspection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter used to verify the required filtration flow was not maintained in good repair and could not be reliably read.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The whirlpool water was observed to be cloudy and greenish in appearance. Water clarity was insufficient to clearly see the main drains at the bottom of the whirlpool.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • October 22, 2025: Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.September 4, 2026: Staff were not taking appropriate corrective action in response to water chemistry results, equipment alarms, or observed pool conditions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A significant accumulation of scum and debris was observed along the waterlines and in the skimmer systems of the pool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The maintenance employee responsible for day-to-day pool operation does not have sufficient training and demonstrated insufficient knowledge of the whirlpool’s water chemistry, testing, equipment, operational requirements, and the calculations required to determine appropriate chemical additions.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • October 22, 2025: Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.September 4, 2026: Pool operation records were incomplete and contained inaccurate or inconsistent information.
  4. Demand Inspection

    8 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • 1. Total Coliforms were present. 2. Pseudomonas Aeruginosa were isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC count was noted to be at 130 CFU/mL.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  5. Demand Inspection

    8 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • 1. Total Coliforms were present. 2. Pseudomonas Aeruginosa were isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC count was noted to be at 130 CFU/mL.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  6. Demand Inspection

    7 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas was isolated in the most recent bacteriological sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  7. Risk Management Inspection

    6 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  8. Demand Inspection

    7 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • May 11, 2026: Pseudomonas aeruginosa was present in the most recent bacteriological water sample, taken May 6, 2026.April 6, 2026: Pseudomonas aeruginosa was present in the most recent bacteriological water sample, taken April 4, 2026.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  9. Risk Management Inspection

    7 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was present in the most recent bacteriological water sample, taken April 4, 2026.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  10. Demand Inspection

    8 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was present in the most recent bacteriological water sample, taken April 4, 2026.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Proof of registration for pool certification course is required.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  11. Risk Management Inspection

    7 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Proof of registration for pool certification course is required.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  12. Monitoring Inspection

    8 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample taken October 15, 2025, had Pseudomonas present.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The SE jet is missing the directional fitting.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There is air entering into the circulation pump/filter. Bubbles were observed rising in the whirlpool with jets off. Air was bled from the filter gauge and returned, so there may be a leak.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir is missing in the NW corner. The SE weir has some visual scum accumulation.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Despite records showing inadequate levels of chlorine on multiple days, actions were not taken and if they were, they were not recorded. No additional testing was done or records written to show is corrective actions were effective.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are some areas of missing grout and/or caulking within the basin.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Proof of registration for pool certification course is required.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record showed large gaps where testing was not occurring. Testing must be occurring daily and any actions taken must be subsequently recorded.
  13. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample taken October 15, 2025, had Pseudomonas present.
  14. Risk Management Inspection

    0 infractions

  15. Risk Management Inspection

    4 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was <6.5 - 6.94.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • FAC was 0.29 ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity was 2 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A Leak was observed on piping near whirlpool flow meter in mechanical room.
  16. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • September 15, 2025: Pseudomonas aeruginosa was isolated in the sample taken September 9, 2025.September 8, 2025: Pseudomonas aeruginosa was isolated in the sample taken September 3, 2025.August 29, 2025: Pseudomonas aeruginosa was isolated in the sample taken August 27, 2025.August 11, 2025: Pseudomonas aeruginosa was present in the sample taken August 6, 2025.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC count was calculated over 57000 CFU/mL in the sample taken on September 9, 2025.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Free chlorine levels for the whirlpool were tested using dilution method and were found to be at 11.32 ppm, with total and combined chlorines unknown. Pool records showed this has been a regular occurrence over the last few weeks. Address underlying issue either with topping up chlorine shock manually or salt cell generation. Reduce total chlorine level below 10 ppm at a minimum, and preferably in the 2-4 ppm range.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Floating weir nearest shower does not appear to be functioning properly. Weir basket has a buildup of scum floating inside of it.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Accurate records are not being kept of any chemicals added or treatments performed for the pool.
  17. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • September 8, 2025: Pseudomonas aeruginosa was isolated in the sample taken September 3, 2025.August 29, 2025: Pseudomonas aeruginosa was isolated in the sample taken August 27, 2025.August 11, 2025: Pseudomonas aeruginosa was present in the sample taken August 6, 2025.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Free chlorine levels for the whirlpool were tested using dilution method and were found to be at 11.32 ppm, with total and combined chlorines unknown. Pool records showed this has been a regular occurrence over the last few weeks. Address underlying issue either with topping up chlorine shock manually or salt cell generation. Reduce total chlorine level below 10 ppm at a minimum, and preferably in the 2-4 ppm range.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Floating weir nearest shower does not appear to be functioning properly. Weir basket has a buildup of scum floating inside of it.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Accurate records are not being kept of any chemicals added or treatments performed for the pool.
  18. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • September 8, 2025: Pseudomonas aeruginosa was isolated in the sample taken September 3, 2025.August 29, 2025: Pseudomonas aeruginosa was isolated in the sample taken August 27, 2025.August 11, 2025: Pseudomonas aeruginosa was present in the sample taken August 6, 2025.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the whirlpool was not in good working condition.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • September 8, 2025: This issue remains ongoing as per records. June 19th, 2025: Free chlorine levels for the whirlpool were tested using dilution method and were found to be at 11.32 ppm, with total and combined chlorines unknown. Pool records showed this has been a regular occurrence over the last few weeks. Address underlying issue either with topping up chlorine shock manually or salt cell generation. Reduce total chlorine level below 10 ppm at a minimum, and preferably in the 2-4 ppm range.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • September 8, 2025: Not observedJune 19th, 2025: Floating weir nearest shower does not appear to be functioning properly. Weir basket has a buildup of scum floating inside of it.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • September 8 2025: Ongoing issue. Template sent for records. June 19 2025: Accurate records are not being kept of any chemicals added or treatments performed for the pool.
  19. Demand Inspection

    6 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • August 29, 2025: Pseudomonas aeruginosa was isolated in the sample taken August 27, 2025.August 11, 2025: Pseudomonas aeruginosa was present in the sample taken August 6, 2025.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • August 29, 2025: HPC was >57000 cfu for the sample taken August 27 2025August 11, 2025: HPC was 830 cfu for the sample taken August 6 2025
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine levels are not being kept as slow as possible as chlorine levels are consistently above testing equipment's parameters and thus CC cannot be calculated.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Free chlorine levels for the whirlpool were tested using dilution method and were found to be at 11.32 ppm, with total and combined chlorines unknown. Pool records showed this has been a regular occurrence over the last few weeks. Address underlying issue either with topping up chlorine shock manually or salt cell generation. Reduce total chlorine level below 10 ppm at a minimum, and preferably in the 2-4 ppm range.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Floating weir nearest shower does not appear to be functioning properly. Weir basket has a buildup of scum floating inside of it.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Accurate records are not being kept of any chemicals added or treatments performed for the pool.
  20. Demand Inspection

    6 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was present in the sample taken August 6 2025.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC was 830 cfu for the sample taken August 6 2025
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine levels are not being kept as slow as possible as chlorine levels are consistently above testing equipment's parameters and thus CC cannot be calculated.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Free chlorine levels for the whirlpool were tested using dilution method and were found to be at 11.32 ppm, with total and combined chlorines unknown. Pool records showed this has been a regular occurrence over the last few weeks. Address underlying issue either with topping up chlorine shock manually or salt cell generation. Reduce total chlorine level below 10 ppm at a minimum, and preferably in the 2-4 ppm range.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Floating weir nearest shower does not appear to be functioning properly. Weir basket has a buildup of scum floating inside of it.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Accurate records are not being kept of any chemicals added or treatments performed for the pool.
  21. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC were calculated >57000 CFU/mL.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine levels are not being kept as slow as possible as chlorine levels are consistently above testing equipment's parameters and thus CC cannot be calculated.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Free chlorine levels for the whirlpool were tested using dilution method and were found to be at 11.32 ppm, with total and combined chlorines unknown. Pool records showed this has been a regular occurrence over the last few weeks. Address underlying issue either with topping up chlorine shock manually or salt cell generation. Reduce total chlorine level below 10 ppm at a minimum, and preferably in the 2-4 ppm range.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Floating weir nearest shower does not appear to be functioning properly. Weir basket has a buildup of scum floating inside of it.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Accurate records are not being kept of any chemicals added or treatments performed for the pool.
  22. Monitoring Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine levels are not being kept as slow as possible as chlorine levels are consistently above testing equipment's parameters and thus CC cannot be calculated.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Free chlorine levels for the whirlpool were tested using dilution method and were found to be at 11.32 ppm, with total and combined chlorines unknown. Pool records showed this has been a regular occurrence over the last few weeks. Address underlying issue either with topping up chlorine shock manually or salt cell generation. Reduce total chlorine level below 10 ppm at a minimum, and preferably in the 2-4 ppm range.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Floating weir nearest shower does not appear to be functioning properly. Weir basket has a buildup of scum floating inside of it.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Accurate records are not being kept of any chemicals added or treatments performed for the pool.
  23. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was isolated from the sample taken May 28, 2025.
  24. Risk Management Inspection

    0 infractions

  25. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment plan for the whirlpool basin has not been submitted for review.
  26. Demand Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Filter rate was calculated at 14.87 GPM/SF. (105 GPM flow rate / 7.06 SF filter area = 14.87 GPM/SF).
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The flow gauge for the whirlpool is nonfunctional.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment plan for the whirlpool basin has not been submitted for review.
  27. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • FAC was tested and found to be at 1.07. Pool operator increased chlorine toward end of inspection.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity was tested and found to be at 0. Pool operator manually adjusted toward end of inspection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Filter rate was calculated at 14.87 GPM/SF. (105 GPM flow rate / 7.06 SF filter area = 14.87 GPM/SF).
  28. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC for the sample taken September 4 2024 was 530.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller readings were not in consistent with the readings by PHI and chemical logs of manual testing observed in the facility, had a difference of greater that 0.2.Make sure that automated controller systems are calibrated to ensure the accuracy of testing.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The alkalinity reagent used for water testing was expired.Make sure that reagents used for water testing are not expired, to ensure the adequate testing of water.
  29. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller readings were not in consistent with the readings by PHI and chemical logs of manual testing observed in the facility, had a difference of greater that 0.2.Make sure that automated controller systems are calibrated to ensure the accuracy of testing.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The alkalinity reagent used for water testing was expired.Make sure that reagents used for water testing are not expired, to ensure the adequate testing of water.
  30. Risk Management Inspection

    0 infractions

  31. Monitoring Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The tested level of FAC in the hot tub was 1.85, below the required 2.0 for a basin above 30C.
  32. Risk Management Inspection

    0 infractions

  33. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was isolated in a sample taken November 15 2023.

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