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Best Western Premier Calgary Plaza Hotel & Conference Centre - Swimming Pool

1316 33 Street NE Calgary AB T2A 6B6 · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Premier Calgary Plaza Hotel & Conference Centre - Swimming Pool has been inspected 19 times by Alberta Health Services (Environmental Public Health) since October 31, 2023. The most recent inspection, on January 22, 2026, found no infractions.

2 of 19 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 25 times across 17 separate inspections, most recently on January 16, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on September 24, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 6 times across 6 separate inspections, most recently on September 24, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on October 8, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • 1. Water sample collected on January 15, 2026, was present for total coliforms.
  3. Risk Management Inspection

    0 infractions

  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **CORRECTED**1. Mechanical room: The main drain valve was fully opened. Valve was adjusted to 30%.COMPLETE THE FOLLOWING:1. Valves from main drains should be opened no more than 30% to increase flow of water through the skimmers as the top portion of pool water contains the highest amount of contaminants.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • 1. The anti-entrapment plan indicates the drain covers were installed at the same time. One drain cover is VGB-2008 and the other is VGBA-2017.COMPLETE THE FOLLOWING:1. Ensure that the anti-entrapment plan is accurate and date of installation of covers is correct. Please provide reasoning for the difference in covers that were installed.
  5. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  6. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • **UNSATISFACTORY WATER SAMPLE TEST RESULTS**1. The water sample collected on May 8, 2025, was unsatisfactory with an HPC of 420 CFU/mL. Another water sample must be collected and submitted immediately.2. The water sample collected on May 16, 2025, was unsatisfactory with an HPC of 1,690 CFU/mL. Another water sample must be collected and submitted immediately.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  7. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on May 8, 2025, was unsatisfactory with an HPC of 420 CFU/mL. Another water sample must be collected and submitted immediately.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  8. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  9. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample submitted on January 16, 2025, had Heterotrophic Plate Count (HPC) enumerated at 690 CFU/mL.-Please submit another water sample, ensure to follow proper sampling procedures to eliminate contamination, label as resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample submitted on January 21, 2025, showed that Heterotrophic Plate Count was enumerated at 2400 CFU/mL.-Please treat the pool according to AHS guidelines and submit another water sample, label as resample. A third consecutive water sample will result to the pool closure.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  10. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample submitted on January 16, 2025, had Heterotrophic Plate Count (HPC) enumerated at 690 CFU/mL.-Please submit another water sample, ensure to follow proper sampling procedures to eliminate contamination, label as resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  11. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample submitted on January 02, 2025, had Heterotrophic Plate Count (HPC) enumerated at 680 CFU/mL.-Please treat the pool in accordance with the AHS guidelines and submit another water sample, label as resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  12. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 70 GPM, and turnover period was calculated at 5 hours.-Please increase and maintain the pool flow rate between 80-85 GPM to ensure proper turnover for water disinfection and filtration.
  13. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 55 GPM, and turnover period was calculated at 6.36 hours.-Please increase the pool flow rate to ensure proper turnover for water disinfection and filtration.
  14. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was over 180 milligrams per litre.-Please reduce and maintain total alkalinity between 60-180 milligrams per litre.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading was 60 GPM, and turnover period was calculated at 5.83 hours.-Please increase the pool flow rate to ensure proper turnover for water disinfection and filtration.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool's water alkalinity was not tested and documented weekly as required.-Please maintain regular water alkalinity testing and documentation as required.*Outstanding violation since 2023.
  15. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool's flow meter was not working at the time of the inspection.-Please repair or replace the flow meter to ensure adequate turnover rate is maintained.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool's water alkalinity was not tested and documented weekly as required.-Please maintain regular water alkalinity testing and documentation as required.
  16. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool sample submitted on August 29, 2024, showed that HPC could not be determined due to spreading form of bacterial growth.-Please treat the pool in accordance with the AHS guidelines and submit another sample after the treatment, label as resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool's flow meter was not working at the time of the inspection.-Please repair or replace the flow meter to ensure adequate turnover rate is maintained.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool's water alkalinity was not tested and documented weekly as required.-Please maintain regular water alkalinity testing and documentation as required.
  17. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool's flow meter was not working at the time of the inspection.-Please repair or replace the flow meter to ensure adequate turnover rate is maintained.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool's water alkalinity was not tested and documented weekly as required.-Please maintain regular water alkalinity testing and documentation as required.
  18. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC was isolated at 170 CFU/mL.-Please treat the pool in accordance with AHS unsatisfactory pool sample and submit another sample after the treatment.-Please label the new sample as resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool's flow meter was not working at the time of the inspection.-Please repair or replace the flow meter to ensure adequate turnover rate is maintained.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool's water alkalinity was not tested and documented weekly as required.-Please maintain regular water alkalinity testing and documentation as required.
  19. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool's flow meter was not working at the time of the inspection.-Please repair or replace the flow meter to ensure adequate turnover rate is maintained.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool's water alkalinity was not tested and documented weekly as required.-Please maintain regular water alkalinity testing and documentation as required.

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