Birdies Eats & Drinks

3850 Lougheed Hwy, Burnaby · Restaurant

9 inspections

1. Follow-Up InspectionMar 17, 2026

   0 infractions

2. Routine InspectionMar 10, 2026

   2 infractions

   • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation: - Hand sink in preparation area lacking hand soap.
     • - Upstairs staff washroom missing paper towels
     • - Bar area hand sink has faucet handle (cold water handle) that does not fully function. Handle does not allow for adequate supply of cold water during use.
     • .
     • Corrective Action(s): Ensure all hand sinks are adequately supplied at all times
     • Make repairs to bar hand sink. Both handles should fully function with adequate supply of both hot and cold water being supplied to water faucet.
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     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Scoops stored directly inside the dry goods containers.
     • .
     • Corrective Action(s): Ensure staff are removing scoops or place in designated holders.
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     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Cleaning required in the following areas:
     • - Mould/dust observed on ceiling and walls of both walk in cooler unit
     • - Grease observed draining from hood vents. Unit has been cleaned recently so most likely is residual grease and water that needs to be cleaned.
     • - Corner shelving unit in pizza area under pizza cutting area has food debris that has accumulated
     • - Floors in some areas under equipment have food debris
     • - Ice machines (both) require cleaning as mould has accumulated
     • - Knife rack has food debris
     • - Prep area outside of walk in cooler has food debris on shelves and surfaces
     • - Ceiling has dust that has accumulated
     • - Meat slicer has been put away as clean when it has food debris
     • - In dishwashing area the containers storing utensils have food and debris accumulation
     • - Bar area under mats needs cleaning
     • .
     • Corrective Action(s): Ensure the above areas are cleaned thoroughly.
     • .
     • Violation Score: 9
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Some areas require repairs:
     • - One lower three door cooler unit appears to have issue with closing one of the doors. No obstruction from inside seems to be preventing the door from being closed therefore might be an issue with the gasket.
     • - Under counter cooler has blue plastic film on door front. This makes it difficult to clean. Blue plastic film will be more difficult to remove as time goes on.
     • - Duct tape being used on toaster. Duct tape is not sanitary as it is not easily cleaned
     • - Dump sink in bar area handle is difficult to close. Water remains running unless it is tightly closed
     • .
     • Corrective Action(s): - Inspect cooler door and ensure it is repaired. All cooler doors are to fully close to ensure proper temperatures from within.
     • - Remove blue plastic film from under counter cooler unit.
     • - Replace duct tape mechanism or repair item. No duct tape is to be used on food preparation equipment
     • - While repairs are being made at other sink in bar have both sinks repaired
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     • Violation Score: 9
3. Routine InspectionSep 15, 2025

   2 infractions

   • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation (CORRECTED DURING INSPECTION): 1) Hand sink adjacent to dishwasher area does not allow for ease of paper towel dispensing. Unit appears to be malfunctioning. Paper towels could not be pulled from unit. Hand sink had fork stored in bottom of unit.
     • 2) Hand sink adjacent to dessert cooler had two cutlery pieces stored in bottom and a wad of paper towels. EHO could not wash hands without removing items.
     • CORRECTED DURING INSPECTION.
     • .
     • Corrective Action(s): Ensure all hand sinks are adequately supplied and are fully accessible at all times.
     • .
     • Violation Score: 5
   • 103 - Failure to hold a valid permit while operating a food service establishment [s. 8(1)]
     • Observation: Permit fees are due in the amount of $250.00. Overdue Permit Fee letter hand delivered to operator.
     • .
     • Corrective Action(s): For changes in Billing address please email local Health Protection office at [email protected]
     • Make payment as soon as possible.
     • .
     • Violation Score: 1
     • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: 1) In bar area, glass cooler has broken glass in bottom.
     • 2) Raw eggs stored on top shelf of walk in cooler unit above ready to eat food items including cheesecake and cooling cooked food items on rolling rack beneath
     • 3) Mould in ice machine
     • 4) Scoops for ice machine stored in unsanitary container. Food debris observed
     • Corrective Action(s): 1) Defrost cooler, remove all glassware, run glasses through dishwasher and clean bottom of glass cooler
     • 2) Relocate raw eggs to lower shelf
     • 3) Clean ice machines at higher frequency
     • 4) Scoops and scoop holders of ice machines are to be routinely cleaned and sanitized
     • .
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Cleaning required in various areas throughout:
     • - Lower shelves in pizza area and cook line
     • - Floor under cook line has food debris
     • - Grill hood
     • - Insides and fronts of coolers and freezers (food splatter)
     • - Front of walk in cooler unit (food splatter)
     • - Hand sink basins require cleaning - especially one in corner by juicer unit
     • - Clean ice scoop holders
     • - Clean insides of ice machine as mould has accumulated
     • - Meat slicer has been put away as "clean" when onions where found on exterior surface
     • - Food, liquid and debris has been observed in bottoms of containers storing cutlery and equipment
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     • Corrective Action(s): Ensure these areas are cleaned at a higher frequency. Discuss with staff.
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     • Violation Score: 3
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: In pizza cooler bottom of cooler seal has broken. Other door has broken cooler seal as well.
     • Some other cooler seals for under counter insert coolers have broken seals.
     • .
     • Corrective Action(s): Ensure cooler seals are replaced if any are observed to be broken or in poor condition.
     • Cooler seals that are not replaced can lead to problems with coolers maintaining temperatures.
     • .
     • Violation Score: 3
4. Routine InspectionMar 14, 2025

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Bar cooler storing glassware has broken glass and debris at bottom of cooler unit.
     • .
     • Corrective Action(s): Have unit cleaned out to remove broken glass and debris at bottom of cooler.
     • .
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Some cleaning needed in following areas:
     • - Inside of main large ice machine as mould was observed along top
     • - Floor of walk in cooler unit
     • - Meat slicer has debris along backside of unit
     • - The three containers storing utensils under two compartment veggie wash sink have food debris along bottom and need cleaning.
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     • Corrective Action(s): Clean these areas.
     • .
     • Violation Score: 3
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: One broken bottle used for sanitizer solution along expo line.
     • .
     • Corrective Action(s): Ensure all sanitizer solution is in functional bottles.
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     • Violation Score: 3
5. Routine InspectionSep 23, 2024

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Sugar is stored in storage area without pest proof or water proof container. Bags of sugar were observed to be covered in dust.
     • Walk in cooler unit has raw eggs stored on top shelf.
     • .
     • Corrective Action(s): This area is dusty. All food items stored in containers that are absorbent should be transferred to pest proof containers.
     • Storage of raw proteins on top shelves above other food items is not best practice.
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     • Violation Score: 3
     • 304 - Premises not free of pests [s. 26(a)]
     • Observation: Fruit flies observed.
     • .
     • Corrective Action(s): As facility has new pest control company, contact pest control company and determine what are the terms of the contract. Fruit flies can be reduced with assistance from pest control company.
     • .
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Mould observed inside both ice machines.
     • Food debris has accumulated on front of oven along grill where staff are disposing of items into garbage.
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     • Corrective Action(s): Cleaning of ice machines required. Ensure this is included as part of regular cleaning schedule.
     • Ensure front of oven is included in regular cleaning schedule.
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     • Violation Score: 3
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Inside bar walk in cooler unit broken tiles observed on floor.
     • Undercounter two door cooler unit across from pizza oven has water accumulating on bottom of cooler unit.
     • .
     • Corrective Action(s): Repair broken tiles as necessary.
     • Have under counter cooler maintained by technician. Leaking water may indicate issues.
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     • Violation Score: 3
6. Routine InspectionMar 11, 2024

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: - Ice bins/buckets stored on floor instead of on wall. Wall mount system broken.
     • - Staff water bottle observed to be stored directly on food contact surface (cutting board) and was leaking during inspection - CORRECTED DURING INSPECTION - item removed and area sanitized at directly of EHO
     • - Ice scoops in bar area stored directly in ice intended for consumption. Handle stored in ice as scoop had fallen
     • - In server station jugs of customer waters are stored directly under wall mount paper towel dispensing unit. Not best practice as water from staff hands can contaminate water containers
     • .
     • Corrective Action(s): Ice buckets should not be stored directly on floor. Repair hooks. Until such time as hooks are repaired use rolling rack or other suitable solution.
     • Staff water bottles should not be stored directly on cutting board surfaces as this contaminates areas intended for food preparation
     • Ice scoops in bar area should not be directly stored inside ice. Container should be used to store ice scoop inside ice so that handle does not tip over into bin as observed today by EHO.
     • Ice water intended for customers should not be stored under paper towel dispensing unit at hand sinks
     • .
     • Violation Score: 9
     • 304 - Premises not free of pests [s. 26(a)]
     • Observation: Fruit flies observed in bar area.
     • As warm season is approaching discuss prevention with Pest Control company. Pest Control Technician should have wall mount fruit fly traps for bar area.
     • .
     • Corrective Action(s): Clean bar thoroughly prior to upcoming warm months. Sticky spills are an attractant.
     • .
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Cleaning required:
     • - Lower shelves in some areas have accumulation of food debris
     • - Accumulation of food debris on floor throughout facility.
     • - Meat slicer put away with food residual observed by EHO.
     • - Broken glass shards observed at bottom of chest cooler for beverage glasses at bar
     • - Three door under counter cooler unit at bar is sticky. Fruit flies observed in area.
     • .
     • Corrective Action(s): Deep cleaning should include floors and lower shelves. Ensure to include these hard to reach areas as part of facility regular cleaning schedule.
     • Ensure meat slicer is put away properly cleaned. Instruct staff to clean meat slicer including hard to reach areas prior to storing
     • Pull out all items of glass storage cooler and clean broken glass at bottom of unit.
     • Ensure any sticky spills are cleaned immediately in bar area as this area attracts fruit flies
     • .
     • Violation Score: 3
7. Routine InspectionNov 14, 2023

   2 infractions

   • 203 - Food not cooled in an acceptable manner [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): Parctially cooked chicken wings cooling in large upright tub.
     • .
     • Corrective Action(s): Discuss proper cooling procedures with staff. As described by Regional Head Chef cooked food items are to be cooled on sheet pans on rolling racks.
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     • Violation Score: 5
     • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation (CORRECTED DURING INSPECTION): Liquid soap missing from staff washroom. Unit is broken off wall and needs to be replaced.
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     • Corrective Action(s): Ensure adequate supply of liquid soap at all hand sinks including washrooms.
     • .
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Knives stored down cracks of equipment
     • Ice machine scoop stored improperly inside ice
     • Debris found inside glass chiller in bar
     • .
     • Corrective Action(s): Ensure knives are not stored between units
     • Ensure ice scoop is stored inside container and not directly inside ice machine unless hanging
     • Remove all glass ware and clean unit of debris.
     • .
     • Violation Score: 3
     • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
     • Observation: Backdoor has large gap. Back door is located next to garbage area.
     • .
     • Corrective Action(s): Ensure Pest Control company examines gap and seals with tighter fitting door sweep so that door is tight fitting.
     • .
     • Violation Score: 3
8. Follow-Up InspectionSep 6, 2023

   2 infractions

   • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation (CORRECTED DURING INSPECTION): Four hand sinks in kitchen area without paper towels. CORRECTED DURING INSPECTION
     • One blocked hand sink in prep area. CORRECTED DURING INSPECTION.
     • Hand sinks from previous inspection are unable to reach constant temperatures temperatures fluctuate between hot and cold.
     • .
     • Corrective Action(s): Ensure hand sinks are adequately supplied with liquid soap, paper towels and hot and cold running water at each station at all times.
     • Ensure two hand sinks are once again checked by plumber to determine the issue. The solution may just be to change out faucet to match all other hand sinks that function properly.
     • ..
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Ice scoops observed to be inside ice well in kitchen ice machine.
     • Personal cell phone observed on counter and staff using item.
     • .
     • Corrective Action(s): Ice scoops are to be external of ice. Ice scoop handles may contaminate ice and therefore should be stored so that handle does not contaminate the ice
     • Personal cell phones should not be in use on line. Discuss with staff.
     • .
     • Violation Score: 3
9. Routine InspectionJul 25, 2023

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation: Fry freezer items thawing as freezer at temperatures greater than 4 degrees Celsius. Surface temperatures of fries found to be at 13 degrees Celsius
     • Food items stored in ice baths. Internal temperatures of 6-9 degrees observed.
     • .
     • Corrective Action(s): Items relocated to working freezer unit.
     • Obtain mechanical cooler for items on line that are currently stored in ice baths. Ice baths do not keep consistent temperatures of less than or equal to 4 degrees Celsius for potentially hazardous food items.
     • .
     • Violation Score: 5
     • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): Internal temperatures of cooked food items placed in hot holding units not at temperatures at or greater than 60 degrees Celsius.
     • Cooked rice had internal temperature of 51 degrees Celsius
     • Cooked pulled pork had internal temperature of 54 degrees Celsius
     • NOTE: Hot holding units were at appropriate temperatures prior to product placed inside
     • CORRECTED DURING INSPECTION - items reheated to 75 degrees Celsius
     • .
     • Corrective Action(s): Ensure staff are reheating cooked products to appropriate temperatures prior to placing into hot holding units.
     • .
     • Violation Score: 5
     • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation: Two hand sinks do not maintain hot water (44 degrees Celsius) consistently. The hand sink across from the dishwashing area and the hand sink located between the cook line and the pizza oven have temperatures that fluctuate between 21 degrees Celsius and 45 but are not constantly at 45 degrees Celsius. Water will turn cold then hot again.
     • NOTE: Both hand sinks are operated with leg push valve and do not have regular hand controlled faucets as all other hand sinks do. This may be contributing to the inconsistent water temperature.
     • .
     • Corrective Action(s): Have plumber inspect both hand sinks to ensure they are operating properly.
     • .
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): Ice scoop in bar found to be stored in amongst ice.
     • Ice scoop in kitchen found to be stored in amongst ice.
     • Cooked turkey stored in amongst raw meat products inside walk in cooler unit.
     • Knives along cook line stored in cracks between equipment. This is not ideal as it is not easy to clean between equipment and has potential to contaminate knives
     • CORRECTED DURING INSPECTION
     • .
     • Corrective Action(s): Ice scoops are to be stored in holders that are easily cleaned and sanitized and never in ice as handles have the potential to contaminate ice
     • Cooked ready to eat products are to be stored away from raw meat to protect against potential contamination
     • Knife storage is to be provided for cook line staff to ensure knives are not stored down cracks.
     • .
     • Violation Score: 9
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Shelves of walk in cooler unit are to be replaced/repaired. Outstanding item from initial inspection.
     • Water is leaking from grey pipe behind beverage storage unit adjacent to main ice machine in kitchen area. Water is pooling in area and could contribute to pest infestation (or staff injury).
     • Freezer unit observed to be at ambient air temperatures of 11-15 degrees Celsius. Food thawing inside.
     • .
     • Corrective Action(s): Ensure shelves of walk in cooler unit are repaired/replaced as discussed during initial inspection (due to condition of unit - rust)
     • Any leaking waste water should be repaired so as not to contribute to a pest infestation.
     • Have Freezer serviced to ensure item is working properly.
     • .
     • Violation Score: 3