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Black Rabbit Coffee House

652 Cook Rd Kelowna BC V1W 3K5 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
4.7 / 5 (18)

Opening hours

  • Friday7 a.m.–2 p.m.
  • Monday7 a.m.–2 p.m.
  • Saturday7 a.m.–2 p.m.
  • Sunday7 a.m.–2 p.m.
  • Thursday7 a.m.–2 p.m.
  • Tuesday7 a.m.–2 p.m.
  • Wednesday7 a.m.–2 p.m.

Contact details, hours and reviews from Google Maps

Inspection summary

Black Rabbit Coffee House has been inspected 5 times by Interior Health Authority since December 15, 2022. The most recent inspection, on September 24, 2026, recorded 4 infractions.

1 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 4 infractions recorded. The higher-risk findings here relate to: Pests, Handwashing and staff hygiene and Protecting food from contamination.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on September 24, 2026. For example: 2 Are proper pest control measures in place on the premises?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on September 24, 2026. For example: 7 Are there handwashing stations available and properly supplied?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on November 29, 2024. For example: 5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 8 times across 4 separate inspections, most recently on September 24, 2026. For example: 3 Are written food handling procedures (Food Safety Plan) current and available on site?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 2 times across 2 separate inspections, most recently on November 29, 2024. For example: 5 Are the FOODSAFE training requirements being met?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring

    4 infractions

    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): Ensure test strips are available in the facility for the sanitizer solution.
      • F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): There was a noticeable gap at the base of the front and rear door which could allow for pest entry. Operator was instructed to address the gap in the doors and monitor for pests in the facility.
      • F2.2B The premises must be protected against entry of pests.
    • F2.7 Are there handwashing stations available and properly supplied?
      • Observation(s): Please ensure the handwashing sink is equipped with paper towel
      • F2.7C Handwashing station must be supplied with single-service product for drying hands.
    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Please ensure the temperatures for the fridge's are recorded at least daily.
  2. Monitoring

    6 infractions

    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): The facility needed test strips for their quat sanitizer solution.
      • F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): There was a noticeable gap at the base of the front door which could allow for pest entry. Operator was instructed to address the gap in the door and monitor for pests in the facility.
      • F2.2B The premises must be protected against entry of pests.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): The ice machine scoop was being stored directly in the ice. Operator was instructed to store the scoop in a way that protects the ice from contamination.
      • F2.5K Storage of equipment, food contact surfaces and utensils must prevent contamination.
    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Temp logs were not being maintained for the refrigeration equipment. Operator was instructed to maintain a daily temperature log of the refrigeration equipment.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): The saniation plan was not available on site. The operator was instructed to keep a copy this plan on site.
    • F3.5 Are the FOODSAFE training requirements being met?
      • Observation(s): The operator did not have a copy of their FOODSAFE training available.
  3. Monitoring

    2 infractions

    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Reminder given to print out copies and keep on site for staff.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): Reminder given to print out copies and keep on site for staff.
  4. Monitoring

    5 infractions

    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): A faulty thermometer was seen in the cooler of the bar area. Please acquire a new internal thermometer for the cooler in the bar area by the follow up date, and ensure all coolers in the facility are equipped with functional thermometers. This is to allow staff to verify that all refrigeration equipment is at 4deg.C or lower to ensure food safety. Note: A temperature monitoring log template will be provided for the operator.
      • F2.1B A thermometer accurate within 1 °C must be available to monitor processes.
    • F3.1 Does the operator have a valid operating permit or approval to operate?
      • Observation(s): The operating permit was not posted in a conspicuous location of the facility at time of inspection. Please ensure that the operating permit is posted in a conspicuous area of the facility by the follow up date.
      • F3.1A A valid permit to operate must be posted in a conspicuous location.
    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): The Food Safety Plan was not available on site at time of inspection. Please ensure that the current and up to date Food Safety Plan is on site by the follow up date.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): The Sanitation Plan was not available on site at time of inspection. Please ensure that the current and up to date Sanitation Plan is on site by the follow up date.
    • F3.5 Are the FOODSAFE training requirements being met?
      • Observation(s): No staff at time of inspection had FOODSAFE training or an equivalent. Please ensure that in the absence of the operator, at least one employee present in the establishment has a valid FOODSAFE certificate or equivalent training by the follow up date.
      • F3.6B In the absence of the operator, at least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
  5. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Calista Williams

    Staff was great! Peach grilled cheese was delicious. Chai latte was tasty, bagel with tzatziki was delightful, the white bean and kale soup was great. They did forget to give my cinnamon sugar croissant as my order was to go and we were leaving town so I couldn’t go back.

  • S. H.

    Such a cute local cafe tucked away on the corner of Cook Road and Lakeshore! They have a great selection of seasonal drinks. I tried the Peach Cream Matcha, and it was delicious. The staff were so friendly and welcoming. The indoor space is small but super cozy, and there’s also a spacious patio. A great local spot just a short walk from the beach!

  • Terri Lam

    The best coffee in town, and such a cute little shop. Nice to grab a coffee and stroll around the neighborhood or sit inside the cozy cafe. Beautiful artwork and great tasting coffee. An amazing perk is lots of street parking and very walkable to the beach to enjoy your coffee get a croissant to go with it they are fantastic!

  • Scott N

    This has to be one of the best coffee shops in all of Kelowna, BC. Whether you're looking for a meticulously crafted latte, a perfectly flaky croissant, or simply a warm and welcoming atmosphere, this place delivers every time. The staff are incredibly friendly, the quality is consistently outstanding, and every visit feels worth both the wait and the money. I highly recommend stopping by if you're in the area.

  • Maryam Alruwaili

    I just realized that I forgot to give my honest review about this place😄 After coming back every day for almost 2 weeks. I did try to find another place that I love ❤️ as much as this Cafe ☕️ but I failed 😂 I love the coffee here especially the Flat White I love the Owner and the people work here. I love the cozy and welcoming atmosphere. And I love the unique and amazing Breakfast 🍳 💕

  • Allison Pellegrini

    Great little coffee shop. Came in for the hot chocolate festival. Friendly staff. Delicious drinks and food options. Greta outdoor patio also. A definite must in Kelowna.

  • Jaime

    Great coffee show that feels like a familiar place. The coffee has the attention to detail with hearts made in the foam, and the food looks and tastes delicious. The baristas are friendly. I highly recommend it here!

  • Lisa W.

    Love the atmosphere of this little café, especially the patio seating. I had an iced vanilla latte, and the coffee itself tasted wonderful. However, the vanilla syrup didn’t seem to be the best quality. They also had a pretty limited selection of baked goods, even at 9:30 a.m.

  • Calista Williams

    Staff was great! Peach grilled cheese was delicious. Chai latte was tasty, bagel with tzatziki was delightful, the white bean and kale soup was great. They did forget to give my cinnamon sugar croissant as my order was to go and we were leaving town so I couldn’t go back.

  • S. H.

    Such a cute local cafe tucked away on the corner of Cook Road and Lakeshore! They have a great selection of seasonal drinks. I tried the Peach Cream Matcha, and it was delicious. The staff were so friendly and welcoming. The indoor space is …

  • Terri Lam

    The best coffee in town, and such a cute little shop. Nice to grab a coffee and stroll around the neighborhood or sit inside the cozy cafe. Beautiful artwork and great tasting coffee. An amazing perk is lots of street parking and very walkable to the beach to enjoy your coffee get a croissant to go with it they are fantastic!

  • Scott N

    This has to be one of the best coffee shops in all of Kelowna, BC. Whether you're looking for a meticulously crafted latte, a perfectly flaky croissant, or simply a warm and welcoming atmosphere, this place delivers every time. The staff …

  • Maryam Alruwaili

    I just realized that I forgot to give my honest review about this place😄 After coming back every day for almost 2 weeks. I did try to find another place that I love ❤️ as much as this Cafe ☕️ but I …

  • Allison Pellegrini

    Great little coffee shop. Came in for the hot chocolate festival. Friendly staff. Delicious drinks and food options. Greta outdoor patio also. A definite must in Kelowna.

  • Jaime

    Great coffee show that feels like a familiar place. The coffee has the attention to detail with hearts made in the foam, and the food looks and tastes delicious. The baristas are friendly. I highly recommend it here!

  • Lisa W.

    Love the atmosphere of this little café, especially the patio seating. I had an iced vanilla latte, and the coffee itself tasted wonderful. However, the vanilla syrup didn’t seem to be the best quality. They also had a pretty limited selection of baked goods, even at 9:30 a.m.

  • Madyson Hawes

    Such a lovely cafe! The matcha was smooth and perfectly balanced, and the pastries were fresh, flavorful, and clearly made with care. Everything tasted amazing, definitely will be back!

  • marie

    the cold brew and the almond croissant were just ok but the service and patio seating are awesome

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