Skip to content
Loading map…

Chalo Freshco

7165 138th St, Surrey · Store

Official record from Fraser Health →

Inspection summary

Chalo Freshco has been inspected 10 times by Fraser Health Authority since August 6, 2019. The most recent inspection, on June 15, 2026, recorded 2 infractions.

2 of 10 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Food temperature control and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded 3 times across 3 separate inspections, most recently on June 15, 2026. For example: 201 - Food contaminated or unfit for human consumption [s. 13]

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 3 times across 2 separate inspections, most recently on June 15, 2026. For example: 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food, supplies and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 3 times across 3 separate inspections, most recently on August 18, 2023. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded once on July 19, 2021. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on September 19, 2024. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Routine Inspection

    2 infractions

    • 201 - Food contaminated or unfit for human consumption [s. 13]
      • Observation (CORRECTED DURING INSPECTION): Some products in produce (two cartons of strawberries) observed to have mouldy product.
      • **Corrected during inspection** Cartons removed when identified.
      • Please have staff check more frequently/thoroughly.
      • Corrective Action(s):
      • Violation Score: 5
      • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Refrigerated bunker holding discounted Paneer (located nearest dairy wall) observed to be overstocked. Half products stored over fill line, resulting in warm paneer
      • **Corrected during inspection** Assistant manager to remove temperature abused product and lower racking to ensure all products are below fill line.
      • Corrective Action(s):
      • Violation Score: 5
    • 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
      • Observation: Three freezer bunkers observed to be holding temperatures > -18°C, resulting in thawing products (products soft to the touch)
      • - Frozen fruits, near Orange Juice cooler
      • - Frozen fries, near Orange Juice cooler
      • - Frozen Naan/Paranthas, near Orange Juice cooler.
      • Corrective Action(s): 1. Products thawed are to be treated as stressed product as manufacturer can no longer guarentee quality/safety.
      • 2. Relocate solidly frozen products to working freezer
      • 3. Contact refrigeration technician/maintenance to have units assessed/serviced
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Minor cleaning needed in the following areas:
      • - Bulk Foods; bulk shelled peanuts needs a covering
      • - Rice/Flour Aisle; some spilage of flour at back of shelving
      • - Aisle 1; spillage near peas and spices
      • Corrective Action(s): Please have staff look into shelving backs during walk through and cleaning.
      • Violation Score: 3
  2. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Some products in bunker measured to be holding temperatures at ~15°C. Products state "Keep Refrigerated".
      • - Lunchables
      • - Hummus
      • - Pepperoni
      • Corrective Action(s): **Corrected during inspection** Product discarded. Refrigerated products must be kept at temperatures below 4°C at all times. Operator stated staff will be discarding affected products.
      • Violation Score: 5
    • 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
      • Observation: Bunkers observed to be on defrost at start of inspection, resulting in products becoming thawed.
      • Products past fill line soft to the touch (e.g Salmon bites)
      • - Meat freezer bunker
      • - Various bunkers along freezer aisle
      • Corrective Action(s): 1. Please reach out to technician to have bunker assessed.
      • 2. Products defrosted are considered stressed, and cannot be refrozen on site. Please mark or discarded.
      • 3. Please review the issue of overstocking with staff; staff should be doing a walk to replace products customers place over fill line.
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Minor cleaning needed in the following areas:
      • - Bulk foods
      • - Rice/flour pallets
      • - Rice aisle
      • - Aisle 2 - Behind nuts
      • - Aisle 3 - Pasta, semolina, behind picked vegetables
      • - Walls along produce walk-in cooler
      • - Minor cleaning (broken pallets) in walk in freezer floor
      • - Broken insulation and rodent droppings observed near hot water tank.
      • Corrective Action(s): Please clean identified areas.
      • Please have pest control technician to assess hot water tanks. Clean/disinfect as needed.
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning needed for spilled product along aisle 1 (rice, red split lentils). Spilled grains may be attractant to pests.
      • Corrective Action(s): Please monitor area for spillage.
      • Correct by: Immediately
      • Violation Score: 3
  4. Routine Inspection

    2 infractions

    • 201 - Food contaminated or unfit for human consumption [s. 13]
      • Observation (CORRECTED DURING INSPECTION): Dented cans observed on shelf for sale.
      • Corrective Action(s): Educate staff to look for and discard/remove dented cans. Cans dented may have compromised seals and not safely hold food.
      • Correct by: immediately
      • Violation Score: 5
    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Gap observed under emergency exit door in back warehouse.
      • Operator aware of issue and will be contacting Orkin to replace.
      • Corrective Action(s): Please have door sealed so no light is observed coming in from the outside.
      • Correct by: immediatey
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: 1. *REPEAT* (Since Dec 2022) Build up of food debris observed shelving of following areas:
      • - produce display,
      • - bakery shelving,
      • - general aisle shelving (bulk, produce, rice, lentil, chips, pet)
      • Operator stated new company contracted for cleaning facility.
      • Corrective Action(s): Ensure new contractor knows which areas to clean.
      • Correct by: immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: *REPEAT* (Since Dec 2022) Light fixture in walk-in cooler observed to be hanging by two wires. Light still functional and missing shielding.
      • Operator has informed Sobeys head office maintenance. Awaiting contractors.
      • Corrective Action(s): Repair unit so lights are covered in food storage area.
      • Correct: immediately
      • Violation Score: 3
  5. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1. Ice formation observed in all walk in freezers near evaporator
      • 2. Multiple products observed to be overstocked and filled past the fill line (frozen aisle bunkers, paneer)
      • Corrective Action(s): 1. Ice formation needs to be monitored on a regular basis and removed when found.
      • Correct by: immediately
      • 2. Discard out-of-temperature products as per approved food safety plan.
      • Correct by: immediately
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Build up of food debris under shelving (produce display, bakery shelving, general aisle shelving)
      • Corrective Action(s): Please have cleaners clean under display units. Debris appears to have been pushed to the center and out of reach.
      • Correct by: immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Light fixture in walk-in cooler observed to be hanging by two wires. Light still functional and missing shielding.
      • Corrective Action(s): Repair unit so lights are covered in food storage area.
      • Correct by: immediately
      • Violation Score: 3
  6. Follow-Up Inspection

    0 infractions

  7. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Minimal amount of mouse droppings found in Aisle 6 and along the walls in back storage area.
      • Corrective Action(s): Remove the mouse droppings.
      • Clean and disinfect the area with 1 part bleach to 9 part water solution. Wear gloves and proper PPE during cleaning.
      • Continue monitoring for any new rodent activity.
      • TO BE CORRECTED BY - Immediately
      • Violation Score: 3
  8. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): One of the handwash station was lacking paper towels in the dispenser.
      • Corrective Action(s): Ensure that the hand wash station has adequate supply of hot and cold running water, liquid soap and single use paper towels in dispenser. Staff stocked the paper towel dispenser at the time of inspection.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Mouse droppings were observed in the back storage area where flour bags were stored. Facility had a pallet of damaged/torn flour bags separated for discarding.
      • Corrective Action(s): Ensure that facility is kept free of pests. Remove any conditions that might attract or harbour pests. Clean the mouse droppings with 1 part bleach to 9 part water solution. Discard any food products that has visible contamination from rodent droppings.
      • TO BE CORRECTED BY - Immediately
      • Violation Score: 3
  9. Follow-Up Inspection

    0 infractions

  10. Routine Inspection

    1 infraction

    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Lights in the janitorial area have been damaged / burnt out.
      • Corrective Action(s): Replace the lights in the janitorial area.
      • Date to be corrected by: August 13, 2019
      • Violation Score: 3

Nearby inspected facilities

Own this business? Add a badge to your website