Character Pub & Grill
8559 Young Rd, Chilliwack · Restaurant
Inspection summary
Character Pub & Grill has been inspected 17 times by Fraser Health Authority since December 1, 2017. The most recent inspection, on July 3, 2026, recorded 1 infraction.
7 of 17 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 1 infraction recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Protecting food from contamination and Chemicals and toxic substances.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 10 times across 7 separate inspections, most recently on February 26, 2025. For example:
302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 2 times across 2 separate inspections, most recently on July 3, 2026. For example:
209 - Food not protected from contamination [s. 12(a)]
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded once on August 21, 2020. For example:
309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded once on January 21, 2020. For example:
306 - Food premises not maintained in a sanitary condition [s. 17(1)]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
17 inspections
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): Food not protected from contamination: Ice scoop and container not maintained in sanitary condition.
- Correction: Ensure ice scoop cleaned/sanitized and placed in clean container to prevent contamination.
- Corrective Action(s):
- Violation Score: 3
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation: glass ware washer not dispensing sanitizer; no food contact sanitizer detected in spray bottles
- Corrective Action(s): ensure glass ware washer is dispensing 150/200ppm chlorine; in the mean time use a clean & sanitized buss bin with 150/200ppm chlorine to sanitize glassware; ensure either 200ppm quats or 150ppm chlorine available to sanitize food contact surfaces
- Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: glass ware washer not dispensing sanitizer
- Corrective Action(s): ensure glass ware washer dispenses 150/200ppm during sanitizing cycle
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: ice machine has build up of slim and grime behind the cover
- Corrective Action(s): ensure cover is removed for cleaning; clean & sanitize prior to use
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: prep cooler with lemon slices, condiments at elevated temp; ambient temp at 7*C
- Corrective Action(s): ensure prep cooler is consistently able to maintain 4*C or below; otherwise remove/replace equipment
- Violation Score: 3
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
0 infractions
- Routine Inspection
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): non food contact sanitizer used for food contact surfaces
- Corrective Action(s): ensure sanitizer used is safe for food contact; ensure 100ppm bleach solution is used for sanitizing food contact surfaces or 200ppm quats based food contact safe sanitizer is used
- Violation Score: 15
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): glass washer not dispensing sanitizer
- Corrective Action(s): ensure glass washer is dispensing 100/200ppm for its sanitizing rinse; in the meantime use the dishwasher located in the Jimmy J side.
- Violation Score: 15
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation (CORRECTED DURING INSPECTION): glass washer is not dispensing correct amount of sanitizer
- Corrective Action(s): ensure glass washer is serviced to dispense correct amount of sanitizer; fixed my manager during inspection
- Violation Score: 9
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Follow-Up Inspection
0 infractions
- Follow-Up Inspection
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: fridge at rear of bar 6*C during inspection; potentially hazardous foods removed
- Corrective Action(s): ensure no potentially hazardous foods stored in fridge until able to maintain below 4*C
- Violation Score: 9
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): sanitizing solution tested during inspection did not have acceptable concentration
- Corrective Action(s): ensure sanitizing solution replenished as needed and effective
- Violation Score: 15
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: fridge at rear of bar at 6*C during inspection; had not potentially hazardous foods
- Corrective Action(s): ensure cooler is below 4*C
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Glasswasher 0ppm residual Chlorine
- Corrective Action(s): Have glass washer serviced to maintain at least 100ppm residual Chlorine. Use the dishwasher in the kitchen to wash glasses etc. until serviced
- Violation Score: 5
- 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
- Observation: Quats sanitizer not labelled (spray bottle)
- Corrective Action(s): Ensure all chemicals/sanitizers are labelled with contents
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Spills/debris observed in liquor walk in cooler
- Corrective Action(s): Clean up spills immediately to prevent pests
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Routine Inspection
1 infraction
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Sanitizer residual 0ppm quats
- Corrective Action(s): Refill sanitizer buckets with solution with 200ppm residual quats
- Violation Score: 5
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Routine Inspection
1 infraction
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): No sanitizer on glass after final rinse of glasswasher.
- Corrective Action(s): Operator replaced sanitizer bottle at time of inspection.
- Violation Score: 5
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Follow-Up Inspection
0 infractions
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