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Chatters

4087 419 King St W, Oshawa ON L1J 2K5 · Know Before You Go Inspections

Official record from Durham Region →

Inspection summary

Chatters has been inspected 4 times by Durham Region Health Department since April 14, 2025. The most recent inspection, on September 22, 2026, found no infractions.

1 of 4 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 5 times across 3 separate inspections, most recently on September 21, 2026. For example: Prohibited equipment or product are not offered for sale or provided

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on September 21, 2026. For example: Approved disinfectants are prepared and used appropriately, and records maintained

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on April 14, 2025. For example: All items that cannot be cleaned, disinfected or sterilized must be single-use disposable

About this data

These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Re-Inspection

    0 infractions

  2. Routine

    3 infractions

    • Prohibited equipment or product are not offered for sale or provided
      • Fail to prohibit the sale, offering for sale or use of products or equipment that are deemed prohibited for use as per Health Canada. Operator/PSW must prohibit the sale, offering for sale or use of products or equipment that are deemed prohibited as per Health Canada.
    • All reusable, single-use disposable items and/or equipment stored appropriately and maintained in clean and sanitary condition
      • For aesthetics, fail to store all reusable, single-use disposable items and/or equipment in clean, covered containers. Operator/PSW must store all reusable, single-use disposable items and/or equipment in clean, covered containers.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to prepare, maintain and discard solution according to the manufacturer’s instructions (e.g. expired products). Operator/PSW must prepare, maintain and discard solutions according to the manufacturer's instructions (e.g. expired products).
      • Fail to keep high-level disinfectant records with product name, concentration, date prepared and date to be discarded (as applicable). Operator/PSW must keep disinfection records with product name, concentration, date prepared and date to be discarded (as applicable).
  3. Re-Inspection

    3 infractions

    • Work and contact surfaces smooth, non-absorbent and easily cleanable
      • Fail to provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable. Operator/PSW must provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable.
    • For invasive services an explanation of the procedure, associated risks and appropriate aftercare are provided to clients
      • Fail to provide explanation of invasive service to clients. Operator/PSW must provide explanation of invasive service to clients.
      • Fail to provide information about any risks associated with invasive procedure to clients. Operator/PSW must provide information about any risks associated with invasive procedure.
    • All reusable items and/or equipment cleaned and disinfected or sterilized, as applicable
      • Fail to provide and use an intermediate-level disinfectant to disinfect reusable ear piercing instrument. Operator/PSW must provide and use an intermediate-level disinfectant to disinfect reusable ear piercing instrument.
  4. Routine

    3 infractions

    • For accidental exposures, appropriate records are maintained
      • Fail to provide accidental exposure records to health department upon request by a Medical Officer of Health or public health inspector. Operator/PSW must provide accidental exposure records to health department upon request by a Medical Officer of Health or public health inspector.
    • All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable
      • Fail to clean reusable items and/or equipment as often as necessary to prevent disease transmission. Operator/PSW must clean reusable items and/or equipment as often as necessary to prevent disease transmission.
      • Fail to disinfect reusable items and/or equipment as often as necessary to prevent disease transmission. Operator/PSW must disinfect reusable items and/or equipment as often as necessary to prevent disease transmission.
    • All items that cannot be cleaned, disinfected or sterilized must be single-use disposable
      • Fail to discard single-use disposable items and/or items that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated. Operator/PSW must discard single-use disposable items and/or items that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated.

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