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Comfort Inn & Suites - Whirlpool

4611 Macleod Trail SW Calgary AB T2G 0A6 · Aquatic Facility

Inspection summary

Comfort Inn & Suites - Whirlpool has been inspected 6 times by Alberta Health Services (Environmental Public Health) since March 13, 2024. The most recent inspection, on March 23, 2026, found no infractions.

2 of 6 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 3 times across 3 separate inspections, most recently on March 17, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times on September 18, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on September 18, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on September 19, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on March 13, 2026, had HPC 290 cfu/ml.Advised to resample.
  3. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on December 12, 2025 was not processed as it was received at the lab on December 13, 2025 (a Saturday).
  4. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • No anti-entrapment plan was available.- Provide the anti-entrapment plan for review.
  5. Monitoring Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Manual pH testing of the whirlpool water showed pH very low, at 6.56.- Maintain pH between 6.8-7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine level tested over 2 ppm and chorine smell was present in the indoor air as well. - Maintain combined chlorine at the lowest level possible. - Add fresh water more often to keep the combined chlorine low.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated monitoring system’s chemical readings were inconsistent with manual testing. Automated reading for pH was 7.3 and manual testing was 6.56. - Clean the probes and calibrate the system so it is providing consistent reading with manual testing.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Whirlpool water temperature measured at 43C. - Water temperature must be maintained at 40C or lower.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • No anti-entrapment plan was available.- Provide the anti-entrapment plan for review.
  6. Monitoring Inspection

    0 infractions

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