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Creekstone Mountain Lodge - Whirlpool

707 Spring Creek Drive Canmore AB T1W 0C7 · Aquatic Facility

Official record from Alberta →

Inspection summary

Creekstone Mountain Lodge - Whirlpool has been inspected 4 times by Alberta Health Services (Environmental Public Health) since October 30, 2024. The most recent inspection, on March 12, 2026, recorded 1 infraction.

None of the 4 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 3 times across 3 separate inspections, most recently on March 12, 2026. For example: Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on March 4, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on October 30, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Risk Management Inspection

    1 infraction

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The chemical feed pumps were shutting off when the recirculation pump was shut off but the pool operator could still turn on the chemical pumps using the controller. Develop written procedure stating this is not to be done. Should also look into interlock to prevent this.
  2. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity measured was over 200ppm.Requirement:Ensure the total alkalinity is between 60-180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The free available chlorine (FAC) measured was 0.83ppm with ORP of 840. The operator mentioned he had to manually add chlorine, this indicates the automatic chemical system may not be working or not properly calibrated.Requirement:Ensure the automated chemical system installed is working optimally.
  3. Demand Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity measured was over 200ppm.Requirement:Ensure the total alkalinity is between 60-180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The free available chlorine (FAC) measured was 0.83ppm with ORP of 840. The operator mentioned he had to manually add chlorine, this indicates the automatic chemical system may not be working or not properly calibrated.Requirement:Ensure the automated chemical system installed is working optimally.
  4. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine was at 1.53ppm. Adjusted during inspection; reached 2.22ppm.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • No sanitation plans or water quality response plans. These are required.The supervision and safety plan is not specific to the property; needs to be redone.Unsure as to how the information re: not using the pool if have had diarrhea in the last two weeks or those who should wear water-resistant swimwear is communicated to users. Was not on signage. Please put information on signage or provide how it is communicated to bathers in another way.

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