Skip to content
Loading map…

Dairy Queen #27348

5630 152nd St, Surrey · Restaurant

26 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    2 infractions

    • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): A new batch of gravy was placed in the hot-holding unit by staff at time of inspection, and internal temperature measured only about 50C.
      • Corrective Action(s): Hot food must be hot-held at 60C or hotter. Additionaly, ensure all food is properly heated to 74C prior to placing in hot-holding units at 60C or hotter. Staff reheated the gravy to 74C at time of inspection.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): A single-use cup was being used as a scoop for ice cream toppings.
      • Corrective Action(s): Cup discarded. Use proper scoops with handles and ensure the handles are not in direct contact with food.
      • Violation Score: 3
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    0 infractions

  6. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Fruit/drain flies present again in ice cream/ "chill" side of kitchen.
      • Corrective Action(s): Sanitation was satisfactory at time of inspection. Continue with your regular pest control company services and increase the frequency of visits again until the fly issue is resolved.
      • Also ensure to continue with the following:
      • - Thoroughly clean and sanitize all equipment/surfaces including floors and walls in this area at the end of each night
      • - Cover all spouts/nozzles with single-use cling wrap or stoppers.
      • - Clean and sanitize spouts/nozzles frequently throughout each day.
      • - Flush drains nightly
      • - Do not keep any food items out/uncovered in this area.
      • Correct by: Ongoing.
      • Violation Score: 3
  7. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Food preparation sink (next to three-compartment sink in the back) faucet was leaking.
      • Corrective Action(s): Contact a plumber to fix the leaky faucet.
      • Correct by: 1 week.
      • Violation Score: 3
  8. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Fly activity has decreased since previous visit, however flies are still present. Pest control operator has been onsite but has not yet administered treatment for flies.
      • Corrective Action(s): - Schedule for pest control operator to treat the facility for flies, and to continue to do so until no activity is reported.
      • - Continue deep cleaning and sanitizing on a daily basis, as well as flushing drains.
      • Correct by: 1 week
      • Violation Score: 3
  9. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: A significant number of flies were noted in the "Chill" area of the kitchen (where blizzard machines and toppings are located).
      • Corrective Action(s): Pest control has been servicing once a month. Due to the fly infestation, increase pest control servicing until the issue has been resolved. Ensure deep cleaning and bleaching all surfaces is done at the end of each day, including in all hard-to-reach areas. Continue to keep ice cream/syrup dispenser nozzles and spouts covered when not in use, and ensure to clean and sanitize all nozzles and spouts frequently throughout each day. Keep all food items covered.
      • Correct by: Immediately
      • Violation Score: 9
  10. Routine Inspection

    2 infractions

    • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Gravy hot-held at 45C.
      • Corrective Action(s): Gravy was properly reheated in the microwave at time of inspection, then placed in hot-holding unit.
      • For hot-holding, always heat/reheat the food item to at least 74C (or 100C if it is a liquid) for 15 seconds, THEN place in the preheated hot-holding unit to be held at 60C or hotter.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Fruit flies were observed around/near the Blizzard machines.
      • Corrective Action(s): Contact a pest control company for servicing as needed. Ensure to thoroughly clean and sanitize the Blizzard machines and surrounding areas at the end of each day, and cover the dispenser nozzles.
      • Correct by: Immediately
      • Violation Score: 3
  11. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Fruit flies observed outside staff washroom by mop pails. Staff indicated area was being cleaned, but fruit fly issue persists.
      • Corrective Action(s): If cleaning is not solving the pest issue, contact pest control management company to investigate source of flies.
      • Correct by: immediately.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Heavy grease build up observed on range hood baffle above patty griller.
      • Corrective Action(s): Clean and schedule for regular cleaning.
      • Correct by: immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1. water pooling on bottom of ice cream-side under counter cooler (storing toppings).
      • 2. condensation observed on exterior of 3 door ice cream cake display
      • 3. condensation observed on bottom of 2 door ice cream freezer (MB)
      • Corrective Action(s): Contact refrigeration technician to have above identified units looked at.
      • Correct by: immediately
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: Items stored at facility that staff identified as not in use. Remove/discard from food preparation area.
      • 1. non-food related tools (charging cable, retractable knife) stored with bakery piping tips (dirty).
      • 2. tool (spatula), toy and pencil stored in dirty single use cup on cake prep station
      • Corrective Action(s): Remove items that are not used for food prep.
      • Correct by: immediately
      • Violation Score: 1
  12. Follow-Up Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer bucket measured 0ppm at time of inspection.
      • *Corrected During Inspection* Assistant manager replaced bucket with fresh sanitizer measured to be 400ppm; please have staff regularly check sanitizer bucket to ensure adequate concentration of sanitizer is available for cleaning surfaces.
      • Corrective Action(s):
      • Violation Score: 5
    • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation (CORRECTED DURING INSPECTION): Apple watch observed charging on cake decoration stand/station.
      • *Corrected During Inspection* Watch and charger removed and moved to manager's office.
      • Corrective Action(s):
      • Violation Score: 1
  13. Follow-Up Inspection

    1 infraction

    • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Chemicals stored in improper spray bottle
      • - window cleaner in bottle labelled "Sanitizer" (black marker used to label as sanitizer, but not legible)
      • - QUATS sanitizer in peroxide spray bottle
      • Corrective Action(s): Store chemicals appropriately in properly labelled containers.
      • - Recommended to order extra bottles in case:
      • a. situations where more bottles become necessary (e.g. large-scale cleaning)
      • b. existing spray bottle is damaged/breaks
      • Violation Score: 3
  14. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Vanilla icing stored on floor at start of inspection.
      • *Corrected during inspection* Staff returned to use icing; staff was called to perform another task. Please educate staff into proper storage of food products (off the floor, and into appropriate environment (e.g. cooler/freezer) when called to do another task)
      • Corrective Action(s):
      • Violation Score: 5
      • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation: Grilled chicken in warmer observed to be at 40°C at time of inspection. Product was in bottom-left slot. Staff informed inspector the warming unit was known to not be working properly, and was unsure when the product was placed in warmer.
      • Corrective Action(s): Discard product and repair/replace unit immediately. In the meantime, use alternate slot to keep future products warm. Check regularly to ensure unit is holding product temperatures at 60°C or greater
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handwash station in ice cream area not equipped with paper towel at start of inspection.
      • - Corrected during inspection; Staff replaced towel during inspection. Please regularly check all hand wash stations to ensure they are properly equipped with liquid hand soap and paper towels at all times.
      • Corrective Action(s):
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1. Vanilla icing for cake decoration observed open and stored on floor at room temperature. Product measured to be -3°C at time of inspection.
      • - Corrected during inspection; product placed on plastic cart. Please educate staff to:
      • a. never store products on the floor
      • b. always keep product covered when not in use
      • c. if product is perishable, store product in appropriate environment (e.g. cooler/freezer) when called away to perform another task
      • 2. Opened packets of sauces observed in walk-in cooler in uncovered metal cambro.
      • Corrective Action(s): 2. Always cover opened food when in storage.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: 1. Grease/food debris build up observed.
      • 2. Cutting board surface of sandwich prep cooler heavily scored and discoloured.
      • Corrective Action(s): 1. Immediately schedule deep clean is necessary for areas around, under, and behind large appliances and shelving (cake decorating area and walk-in cooler/freezer).
      • 2. Replace/resurface cutting board immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1. 6-slot warming unit not properly working; bottom left slot (grilled chicken) observed to be holding at 40°C
      • 2. cutting board surface of sandwich prep cooler is discoloured, heavily scored and is not possible to properly clean / sanitize.
      • Corrective Action(s): 1. have technician look into repairing/replacing unit; in meantime, do not use bottom left slot unless it can hold products at 60°C
      • 2. resurface/replace cutting board; board cannot be flipped due to manufacturer 'indents' meant to hold board in place
      • Violation Score: 9
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Chemicals stored in improper spray bottle
      • - window cleaner in bottle labelled "Sanitizer" (black marker used to label as sanitizer, but not legible)
      • - QUATS sanitizer in peroxide spray bottle
      • Corrective Action(s): - Store chemicals appropriately in properly labelled containers.
      • - Recommended to order extra bottles in case:
      • a. situations where more bottles become necessary (e.g. large-scale cleaning)
      • b. existing spray bottle is damaged/breaks
      • Violation Score: 9
  15. Follow-Up Inspection

    0 infractions

  16. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings observed in the following areas:
      • 1) Undercounter storage area by the walk in cooler
      • 2) Behind and beside the employee locker storage area and in the employee office
      • 3) Behind one of the upright freezers
      • Corrective Action(s): Droppings were removed at time of inspection. You must:
      • 1) sanitize all affected areas with 1000 ppm bleach
      • 2) Discard any containers that have droppings on them
      • 3) Maintain pest control visits weekly for one month (send copy of reports to your district EHO). If the pest control operator notes that there are no further concerns, your visits can be reduced to biweekly
      • 4) Maintain a daily cleaning schedule so that food/debris does not accumulate and provide a source of food for rodents.
      • Correct by: Today and ongoing
      • Violation Score: 15
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Rodent droppings had not been cleaned/removed from various areas of premises (see violation 304)
      • Corrective Action(s): Staff must remove all rodent droppings and sanitize the areas with 1000 ppm bleach. Staff must maintain a daily cleaning schedule and clean up any spills/food debris immediately.
      • Correct by: Today and ongoing
      • Violation Score: 15
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: There is a leak under the handwash sink in the corner. Pipe has large leak whenever tap is turned on.
      • Corrective Action(s): Repair pipe/leak such that handsink can be used without any leakage.
      • Correct by: This week
      • Violation Score: 3
  17. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Some uncovered desserts (cakes, frozen treats) inside the walk in freezer.
      • Corrective Action(s): Ensure to keep all foods covered to protect them from contamination.
      • Correct by: immediately
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Some fruit flies observed in the food prep area outside the walk in cooler (with the soft serve ice cream machines).
      • Corrective Action(s): Ensure lids are kept on for all food containers and surfaces are sanitized/wiped down regularly. Keep Drive thru window closed when not serving any customers.
      • Correct by: Immediately and ongoing
      • Violation Score: 3
  18. Follow-Up Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Handsink by drive thru window is still not functional.
      • Corrective Action(s): Operator has indicated that the whole sink and counter will need to be replaced. In the meantime, staff are washing hands at the handsink in the corner of the room.
      • As discussed, this handsink was part of the original floor plan approval and needs to be functional.
      • Correct by: 2 weeks
      • Violation Score: 3
  19. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Various food items in prep cooler bottom compartment were above 4 deg C and had been in there for for over 12 hours:
      • 1) Sliced cheese (prepackaged): 9.6 deg C
      • 2) Grated cheddar cheese in container: 6.9 deg C
      • 3) Chicken Breasts: 6.9 deg C
      • 4) Gravy in plastic container: 6.9 deg C
      • Corrective Action(s): All food items discarded. As discussed, all potentially hazardous food items need to be kept at 4 deg C or less.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handsink by drive thru window is not functional.
      • Corrective Action(s): Manager has indicated it will be repaired this week. Use the other handwash sink in the corner until the broken handsink is repaired.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1) Sandwich prep cooler was at 8.7 deg C (bottom compartment). Top compartment was left open during inspection as well.
      • 2) Paper towel dispenser at handsink in corner (by ice cream area) was not working.
      • Corrective Action(s): 1) Repair or adjust cooler such that it maintains food to have internal temperature of 4 deg C or less. As discussed, if the top lid for the cooler inserts are left open, this can potentially increase the temperature of the bottom compartment of your cooler as well. Keep the lid closed when not in use.
      • 2) Repair paper towel dispenser
      • Correct by: Today
      • Violation Score: 3
  20. Follow-Up Inspection

    0 infractions

  21. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): No liquid soap available at handsink in cake decorating area.
      • Corrective Action(s): Liquid soap replaced at time of inspection. All handsinks must always be stocked with liquid soap, paper towels, hot/cold running water. Keep extra stock so that you do not have to wait for a delivery of your soap.
      • Violation Score: 5
    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: There is water coming through the tiles and the metal panel on the floor of the walk in cooler entrance (by the ice cream dispenser machines). Supervisor on site indicated that a working order has been placed to fix the issue.
      • Corrective Action(s): Address and stop the leak such that there is no more pooling water by your walk in cooler as this will lead to unsanitary conditions.
      • Correct by: 1 week
      • Violation Score: 3
  22. Follow-Up Inspection

    0 infractions

  23. Routine Inspection

    1 infraction

    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation (CORRECTED DURING INSPECTION): At time of inspection, manager on duty was not able to produce copy of FoodSafe certificate to verify that they have successfully passed the course. As discussed, there must always be at least one FoodSafe certified staff member during each shift when the kitchen is in operation.
      • Corrective Action(s): Spoke to owner over the phone. Owner indicated that the manager on duty does have FoodSafe and will e-mail a copy of the certificate. Email to: [email protected]
      • Violation Score: 1
  24. Follow-Up Inspection

    0 infractions

  25. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Various items in prep cooler inserts (across from the fries station) were at 7-9 deg C. Both top prep cooler doors were left wide open during inspection even though staff were not using the cooler for any food prep.
      • Corrective Action(s): Spoke with on site manager who showed temperature records from 2 hours prior to inspection that the foods probed in the prep cooler inserts were at <4 deg C. All potentially hazardous foods (cheeses, etc) are to be moved from the prep inserts into a cooler that is <4 deg C.
      • Do not overfill the inserts in the prep cooler as it will always be warmer due to the opening and closing. Also, it is important that staff are aware that the lids should be kept CLOSED when not in use to prevent cold air loss.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Ice scoop left inside the ice bin (with the handle touching the ice) by the drive thru window.
      • Corrective Action(s): Always store ice scoop outside bin when not in use. Corrected during inspection
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Liquid soap dispenser at handsink in the corner in the soft serve ice cream area is very inconvenient for staff to use as it is not easy to push the dispenser.
      • Corrective Action(s): Replace this with a simple liquid pump soap so staff have easy access to it.
      • Correct by: Today
      • Violation Score: 3
  26. Follow-Up Inspection

    0 infractions