Emerald Palace
54 - 55 Castleridge Boulevard NE Calgary AB T3J 3J8 · Food - General
4 inspections
- Monitoring Inspection
5 infractions
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- **Repeated violation Jan 29, 2026*****Repeat Violation observed Feb 12 2025*** Foods were stored in rubber nonfood grade containers. Please replace containers with ones that are safe for food.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- **Violation still exists, all the cut veggies stored at room temperature were discarded during current inspection Jan 29, 2026*****Repeat violation observed Feb 12 2025*** Cooked meat, noodles and cut vegetables such as mushrooms, bell preppers, carrots were stored on the countertop at room temperature. Keep all perishable foods in the cooler and take them out as needed.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Mouse droppings were noted in the back storage hallway near the bathrooms. Please thoroughly clean/sanitize areas contaminated by mouse droppings. Implement effective control measures against mice.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- **The violation still exists*****Repeat violation observed Feb 12 2025***Reusable wiping cloths were placed by the handwashing sink. Store reusable wiping cloths in a bucket of sanitizer or launder after each use.
- 23. Is the facility maintained in a clean and sanitary condition?
- *The violation still exists*****Repeat violation observed Feb 12 2025***There was an accumulation of dust, food debris, garbage in the back storage area near the bathrooms and hard to reach areas. Please thoroughly clean this area.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Monitoring Inspection
7 infractions
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- ***Repeat Violation observed Feb 12 2025*** Foods were stored in rubber nonfood grade containers. Please replace containers with ones that are safe for food.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- ***Repeat violation observed Feb 12 2025*** Cooked meat, noodles and cut vegetables such as mushrooms, bell preppers, carrots were stored on the countertop at room temperature. Keep all perishable foods in the cooler and take them out as needed.
- 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
- ***Repeat violation observed Feb 12th 2025***A roll of paper towel was placed on the handwashing sink making it easy to contaminate the bulk supply.Provide paper towel in a dispenser.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- *** Repeat violation observed Feb 12 2025***1) One dead cockroach observed under shelf near aquarium. Please clean and sanitize area.2) Mouse droppings were noted in the back storage hallway near the bathrooms. Please thoroughly clean/sanitize areas contaminated by mouse droppings. Implement effective control measures against mice.
- 17. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Critical)?
- *** Repeat violation observed Feb 12 2025**Staff members using household insect spray in kitchen to treat cockroaches. Note that chemical spray application is not safe.Discard the insecticide and retain the services of a pest control company to deal with the pest issues.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- ***Repeat violation observed Feb 12 2025***1. Reusable wiping cloths were placed by the handwashing sink. Store reusable wiping cloths in a bucket of sanitizer or launder after each use.2. The handle of a rice cooker behind the bar was repaired with tape. Please remove tape and properly repair so unit is easily cleanable.
- 23. Is the facility maintained in a clean and sanitary condition?
- ***Repeat violation observed Feb 12 2025***There was an accumulation of dust, food debris, garbage in the back storage area near the bathrooms. Please thoroughly clean this area.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Demand Inspection
9 infractions
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- 1) Open food (sheets of deep fried dough) were stored in office directly next to a hanging dish glove. Protect/remove all open food from office and store foods in a safe and sanitary manner.2) Partially cooked chicken that were hung in the walk-in cooler were touching the walk-in cooler wall and sides of a shelf. These surfaces did not appear to be clean. Please cover/protect all foods in storage.3) Foods were stored in rubber nonfoodgrade containers. Please replace containers with ones that are safe for food.4) An open bottle of oil was stored on top of the dishwasher. This is not a clean area - store foods in a sanitary manner.
- 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
- Staff-eaten orange peels were saved and stored on food prep areas behind the bar. Discard/store away from food storage/prep areas.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Two large bowls of previously cooled cooked rice were stored on the counter at room temp. Please keep perishable foods in the cooler and remove them from the cooler as they are needed.
- 11. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Critical)?
- Dshwasher final rinse measured approximately 10 ppm. Please manually sanitize all dishes/utensils until dishwasher is repaired and sanitizes at 100 ppm.
- 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
- Cloth towels were hanging near the bar hand sink and no paper towels were provided. Please remove all hand towels and use paper towels for hand washing. Supply paper towels in a dispenser/holder.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- 1) Two dead cockroaches were noted in the storage cupboard for canned foods in the office. Clean and sanitize all surfaces where dead insects are found. Implement proper pest control for cockroaches.2) Dead cockroach observed under shelf near aquarium. Please clean and sanitize area.3) Mouse droppings were noted in the back storage hallway near the bathrooms. Please thoroughly clean/sanitize areas contaminated by mouse droppings. Implement effective control measures against mice.
- 17. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Critical)?
- Staff members using household insect spray in kitchen to treat cockroaches. Please note this chemical spray application is not safe to be used in the kitchen and around food. Please use safe, approved method of insect control.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- 1) Aluminum take-out containers were badly warped and re-used for portioning foods at the cook line. Please obtain bowls or containers instead as they can be easily washed/sanitized.2) Wet and dry batter bowls were dirty from previous night and left to be reused the next day. These bowls were stored on top of pails at the cook line. Ensure to clean all food equipment/utensils, dirty dishes at the end of each night before closing to avoid further pest issues. Obtain proper fitting lids for food containers.3) Dishwasher racks were severely contaminated with grime. Please thoroughly clean or replace racks.4) The handle of a rice cooker behind the bar was repaired with tape. Please remove tape and properly repair so unit is easily cleanable.
- 23. Is the facility maintained in a clean and sanitary condition?
- 1) The wall, ceiling air change unit, and tiles around it above the dishwashing sinks were dusty. Please clean.2) Lower shelves under the main prep counter in the kitchen where clean dishes were stored were contaminated with food debris. Please clean.3) There was a heavy accumulation of grime/food debris on the floors in the walk-in cooler (particularly in corner on right side of door). Please thoroughly clean the entire cooler including the walls, floor, door handles.4) There was an accumulation of dust, food debris, garbage in the back storage area near the bathrooms. Please clean.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Monitoring Inspection
1 infraction
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Cooked chow main noodles were sitting at room temperature. The temperature of the noodles measured 14C.Operator relocated the noodles into the cooler.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?