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Flamingo Hotel - Courtyard Hot Tub

722 Redcliff Drive SW Medicine Hat AB T1A 5E3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Flamingo Hotel - Courtyard Hot Tub has been inspected 15 times by Alberta Health Services (Environmental Public Health) since November 17, 2023. The most recent inspection, on February 11, 2026, recorded 9 infractions.

None of the 15 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 9 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 61 times across 15 separate inspections, most recently on February 11, 2026. For example: Is the pool in compliance with verbal and/or written approvals and/or orders issued by an Executive Officer, and is the Executive Officer not being obstructed or interfered with in the exercise of his/her powers?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 11 times across 11 separate inspections, most recently on February 11, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 11 times across 11 separate inspections, most recently on February 11, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 15 times across 15 separate inspections, most recently on February 11, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. Demand Inspection

    9 infractions

    • 01. Is the pool in compliance with verbal and/or written approvals and/or orders issued by an Executive Officer, and is the Executive Officer not being obstructed or interfered with in the exercise of his/her powers?
      • The Closure Order was not posted. A copy of the Order will be emailed along with this report. Please ensure you post the Order for the public to view.Replace any cordon tape that has been removed.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  2. Demand Inspection

    9 infractions

    • 01. Is the pool in compliance with verbal and/or written approvals and/or orders issued by an Executive Officer, and is the Executive Officer not being obstructed or interfered with in the exercise of his/her powers?
      • : Although there were no patrons in any basins. It was demonstrated that basins are easily accessible to the public as per inspector's observations/opening comments. Staff removed all pool toys.Staff put up chain links to prevent public access.Staff turned around closure sign on whiteboard to ensure public is aware that basins cannot be accessed. Again, there are serious consequences to not complying with an active order. A follow up inspection will be conducted.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  3. Risk Management Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  4. Risk Management Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  5. Risk Management Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  6. Demand Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  7. Risk Management Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  8. Demand Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  9. Demand Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  10. Demand Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  11. Risk Management Inspection

    8 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Routine water samples have not been submitted for bacteriological testing since 2019. A valid access number has been provided to the operator. Please resume submitting weekly samples.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The level of free available chlorine in the hot tub water was measured at 0.18 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical feeding and monitoring system was not working. The pH displayed on the system controller (8.71) was not consistent with manual test results (7.29). Operator noted that the chlorine pump for the hot tub was not feeding properly and that the flow cell and probes likely require maintenance.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flowmeter was not working correctly. Operator informed inspector that the flow meter was installed incorrectly. Please repair or replace the flowmeter so that the flow rate can be monitored, and appropriate turnover rate can be verified.The flowmeter should be installed along the discharge/return side of the hot tub circulation line after the filter. Any cross-connections that bypass the filter should be disabled.A minimum recirculation rate of 53 GPM should be achieved in order to maintain an adequate turnover for the 1069 Gallon (4.05 m3) spa.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single block-able main drain (approx. 12 x 12"). The main drain design/construction could not be verified during the inspection. A screw was missing from the main drain cover. The single blockable submerged suction outlet (main drain) did not have a suction entrapment prevention system.The submerged suction outlet (main drain) was not inspected with daily findings recorded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock above the hot tub was not working. The phone for the pool area had been removed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hot tub skimmer cover has multiple cracks and presents a trip/fall hazard. Please replace or repair the skimmer cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies, including cleaning schedules, safety plans, and pool water contamination incident response, were not available. An anti-entrapment plan was not available. Information was not available for the submerged suction outlets (drain covers) including installation, sizing, and expiry.Please compile appropriate written policies and ensure they are available to all applicable staff.
  12. Risk Management Inspection

    2 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single main drain. A screw is missing from the main drain cover.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • There are no written policies for pool contamination such as from fecal incidents. Compile a written policy that is available to all staff.
  13. Demand Inspection

    2 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single main drain. A screw is missing from the main drain cover. The hot tub is currently drained/empty and closed to the public.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • There are no written policies for pool contamination such as from fecal incidents. Compile a written policy that is available to all staff.
  14. Demand Inspection

    2 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single main drain. A screw is missing from the main drain cover. The hot tub is currently drained/empty and closed to the public.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • There are no written policies for pool contamination such as from fecal incidents. Compile a written policy that is available to all staff.
  15. Monitoring Inspection

    2 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The hot tub has a single main drain. A screw is missing from the main drain cover. The hot tub is currently drained/empty and closed to the public.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • There are no written policies for pool contamination such as from fecal incidents. Compile a written policy that is available to all staff.

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