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Hi Five Chicken Coquitlam

102 - 565 Clarke Rd, Coquitlam · Restaurant

Official record from Fraser Health →

Inspection summary

Hi Five Chicken Coquitlam has been inspected 8 times by Fraser Health Authority since July 10, 2023. The most recent inspection, on August 7, 2026, found no infractions.

5 of 8 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on August 6, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on April 10, 2024. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on August 6, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Follow-Up Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: 1. No chlorine was detected using a test strips in the dishwasher during the sanitizing cycle.
      • 2. The sink and surface sanitizer was not being dispensed at the correct concentration of 2.11-4.30 mL/L.
      • Sanitizer is required to remove illness causing pathogens from dishware and food contact surfaces.
      • Corrective Action(s): - Stop using the dishwasher and sanitizer dispenser. Call a repair company to fix the dishwasher and the sanitizer dispenser.
      • - Ensure the dishwasher during the sanitizing cycle dispenses 100 ppm chlorine.
      • - Ensure the sink and surface sanitizer is dispensed at 2.11-4.30 mL/L concentration.
      • Violation Score: 15
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): The employee washroom did not have paper towels available. Paper towels are required so employees can dry their hands after hand washing.
      • Corrective Action(s): The employee added paper napkins to the washroom. Ensure that all hand sinks have hot water, paper towels, and liquid soap.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: 1. Food debris has accumulated along the floor near the walls throughout the premises.
      • 2. Large amounts of water is pooling near the grill line and the back hand sink and dishwashing area.
      • Food debris and pooling water can attract pests to the premises, and help pests to survive within the premises.
      • Corrective Action(s): Clean thoroughly throughout the premises, including the area listed above, to remove all food debris and pooling water. Date to be corrected by: Immediately
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1. The dishwasher was not able to dispense chlorine sanitizer, despite mulitple runs.
      • 2. The sanitizer dispenser was not able to dispense sink and surface sanitizer at the correct concentration. Sanitizer is required to remove pathogens from the dishware to prevent illness.
      • 3. The walk-in freezer has ice on the floor below the fan.
      • 4. The floor below the back hand sink and in the dishwashing area has holes, bulging in some parts, and is spongy when walked in. The floor is not easily cleanable, durable, or smooth.
      • Corrective Action(s): 1. Call a repair company to repair the dishwasher, so the sanitizing cycle dispenses 100 ppm chlorine. Date to be corrected by: Immediately
      • 2. Call a repair company to repair the sanitizer dispenser, so it will dispense the correct concentration of sink and surface sanitizer. Date to be corrected by: Immediately
      • 3. Clean the ice off the floor. Call a repair company to service the walk-in freezer. Date to be corrected by: August 21, 2026
      • 4. Call a repair person for the floor, so it is smooth, durable, and easily cleanable. Date to be corrected by: August 21, 2026
      • Violation Score: 15
  3. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: sanitizer bucket feeding dishwasher is completely empty. restaurant does not have replacement until Saturday
      • Corrective Action(s): manual sanitize all dishes in 2 compartment sink. fill each sink with warm water and put 1 ounce bleach in each sink. store dishes in sinks for 2 minumets and then let air dry.
      • Violation Score: 25
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Back door has a gap at the bottom.
      • Corrective Action(s): Install a door sweep or weather stripping underneath the door to prevent pest entry.
      • Date to be Corrected By: April 22, 2024
      • Corrective Action(s):
      • Violation Score:
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Sink beside two compartment sink has leaky pipes.
      • Corrective Action(s): Call technician to fix pipes. Operator is aware of the leaky pipe and already called technician. Repair to prevent unsanitary conditions.
      • Date to be Corrected By: April 22, 2024
      • Corrective Action(s):
  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    0 infractions

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