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Hi Five Chicken (Hastings St)

5933 Hastings St, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Hi Five Chicken (Hastings St) has been inspected 8 times by Fraser Health Authority since October 23, 2023. The most recent inspection, on May 4, 2026, recorded 1 infraction.

3 of 8 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene and Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 3 times across 3 separate inspections, most recently on May 4, 2026. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on April 2, 2024. For example: 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on October 23, 2023. For example: 103 - Failure to hold a valid permit while operating a food service establishment [s. 8(1)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on November 20, 2024. For example: 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Paper towel dispensers (x2) were empty at the time of inspection.
      • Corrective Action(s):
      • - Restocked paper towel dispensers.
      • Violation Score: 5
  2. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Paper towel dispensers at a hand sink beside the prep cooler and another one by the cashier were empty.
      • Corrective Action(s):
      • - Staff restocked the paper towels at the time of inspection.
      • Violation Score: 5
  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): A garbage can was stored in front of the front hand washing sink. Due to its location, this would make the sink hard to reach by staff. Ensure that nothing is stored in front of this sink.
      • Corrective Action(s): Corrected during the inspection.
      • Violation Score: 5
    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: The staff onsite did not have FoodSafe level 1 or equivalent training. The requirement is that at least one staff member at all times has FoodSafe training.
      • Corrective Action(s): Ensure that staff are adequately trained in FoodSafe level 1 or an equivalent course.
      • Violation Score: 1
  5. Follow-Up Inspection

    0 infractions

  6. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1) The sandwich prep cooler was not working properly and food was stored on ice as a temporary measure. The operator stated that it is going to be replaced. Ensure that it will be replaced with a similar size, commercial cooler.
      • 2) The stand up 2 door freezer in the kitchen was not working properly (it was turned off during the inspection).
      • Corrective Action(s): Repair/ replace both within two weeks. The cooler should be < 4 C and the freezer should be < -18 C.
      • Violation Score: 9
  7. Follow-Up Inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • 103 - Failure to hold a valid permit while operating a food service establishment [s. 8(1)]
      • Observation: The restaurant changed ownership on October 14th without prior health approval. The menu and layout is not changing.
      • Corrective Action(s): Submit the following information within one week for health approval:
      • Application for health approval (attached) and supporting documentation, if applicable (certificate of incorporation, partnership or society)
      • Menu
      • Food Safety and Sanitation Plan for your restaurant
      • The owner’s FoodSafe Level 1 certificates, or an equivalent course, prior to opening. Note that one staff member onsite must have FoodSafe Level 1 at all times.
      • The permit fee will be pro-rated by month to $150, payable to Fraser Health by cheque during the initial inspection.
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Clean the grease buildup underneath the fryers.
      • Corrective Action(s): 1 week.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The faucet at the 2-compartment sink is not working properly, only the spray nozzle works.
      • Corrective Action(s): Fix within one week.
      • Violation Score: 9

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