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International Hotel Calgary - Whirlpool

220 4 Avenue SW Calgary AB T2P 0H5 · Aquatic Facility

Official record from Alberta →

Inspection summary

International Hotel Calgary - Whirlpool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since October 24, 2023. The most recent inspection, on March 20, 2026, recorded 1 infraction.

5 of 12 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 8 times across 5 separate inspections, most recently on October 2, 2025. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on March 20, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on December 22, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on October 24, 2023. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Risk Management Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be 7.83. The pool operator manually adjusted, and pH was retested to be 7.43. Please closely monitor the pH to ensure it stays between 6.8-7.6.
  2. Monitoring Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The combined flow rate of the system (recirculation and jets) is 90gpm and 150gpm = 240gpm (based on pump curves). The main drain covers installed are rated to 178gpm/180gpm depending on the pipe port orientation. The maximum flow rate exceeds the covers installed. Covers will need to be replaced with ones that can handle the combined flow. Until then the jets should not be used.
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (25ES-274E00225) collected on September 30th at 09:05 was rejected by the lab as it was received 24 hours past the collection time (received: October 1st at14:56). Please submit a new water sample as soon as possible.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on March 11th, 2025, came back unsatisfactory as Pseudomonas aeruginosa was isolated. Please treat the hot tub and re-sample immediately.
  7. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on January 4th, 2025, was rejected as it was received at the lab more than 24 hours after collection.Please re-sample.
  8. Monitoring Inspection

    0 infractions

  9. Risk Management Inspection

    0 infractions

  10. Demand Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Water level above top of skimmer.-Lower the water level so that the top layer of water is skimmed into recirculation system
  11. Monitoring Inspection

    0 infractions

  12. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas isolated from sample.-Treat and re-sample
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC 260 CFU/mL.-Re-sample
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • VIOLATION: - Filtration rate was calculated to be 12.9 GPM/sqftCOMPLETE THE FOLLOWING: - Reduce the filtration rate. Do not exceed the filtration rate of 15 GPM/sqft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • VIOLATION: - Operator demonstrated that additional training needed. COMPLETE THE FOLLOWING: - Enroll in an approved Pool Course and obtain additional training.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • VIOLATION: - Labels on the pool reagents indicate products were expired as of 2021. COMPLETE THE FOLLOWING: - Replace any expired pool reagents.

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