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NG Nair Place - Coast Mental Health

23390 47th Ave, Langley · Institutional Kitchen

Inspection summary

NG Nair Place - Coast Mental Health has been inspected 16 times by Fraser Health Authority since January 17, 2018. The most recent inspection, on September 18, 2026, recorded 1 infraction.

4 of 16 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 7 times across 5 separate inspections, most recently on September 18, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 7 times across 7 separate inspections, most recently on February 15, 2024. For example: 304 - Premises not free of pests [s. 26(a)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on September 16, 2022. For example: 203 - Food not cooled in an acceptable manner [s. 12(a)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

16 inspections

  1. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): QUATS sanitizer bucket filled with 0ppm of solution. Operator indicated that ther eis only hot water in the bucket
      • Corrective Action(s): All QUATS sanitizer labelled buckets must be available at all times during operation at >200ppm. Buckets must be filled with QUATS sanitizer solution and not hot water. Operator replaced the solution with >200ppm of QUATS solution from dispenser.
      • Violation Score: 5
  2. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Red QUATS sanitizer bucket available with solution of sanitizer tested at <100ppm. QUATS sanitizer tested from the dispenser to be >200ppm.
      • Corrective Action(s): Ensure QUATS concentration in the sanitizer bucket is always maintained at >200ppm. Replace often when in use and if soiled. Operator replaced the solution of QUATS.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1. QUATS dispenser leaking water from the joint of the dispenser tube and dispenser when dispensing solution.
      • 2. Main handwash station unable to supply varying pressure and temperature of water when turning the hot and cold knob. An inconsistent flow of water at luke warm temperature is dispensed when adjusting the hot/cold knob
      • Corrective Action(s): 1. Repair/replace the dispenser tube to ensure there is no water leaking from the tube and dispenser.
      • 2. Repair/replace the faucet to ensure that pressure and temperature of water can be adjusted when turning on the hot and cold water knob.
      • Date to be corrected by: 2 weeks
      • Violation Score: 9
  3. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Repeat Violation:
      • Sanitizer bucket with cloth submerged in the solution tested to be 0ppm of chlorine and 0ppm of QUATS solution. Bleach solution available and QUATS dispenser serviced by EcoLab measured at >200pm from the dispenser. Operator's QUATS test strips expired.
      • Corrective Action(s): Sanitizer must be available at all times during operation. Recommend to always use QUATS as sanitizer for the kitchen and have bleach solution as a back up in case the dispenser is not working/dispensing proper concentrations. Have bucket of QUATS sanitizer available at all times during operation and replace when solution is soiled. Fresh solution of QUATS sanitizer solution must be made daily and tested when dispensed to ensure a concentration of 200-400ppm is obtained. Operator made a bucket of QUATS sanitizer.
      • Violation Score: 15
  4. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer bucket tested at 0ppm. Wrong sanitizer being used to make the sanitizer solution (diluted 0.5% peroxide being used)
      • Corrective Action(s): Educated staff member on making proper bleach sanitizer solution and using of test strip to test the concentration. Always ensure a concentration of 100ppm of bleach sanitizer solution is made and replaced every 2-4 hours depending on the use. Sanitizer solution is to be available at all times.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handwash station near the office ran out of liquid soap.
      • Corrective Action(s): Operator replaced the empty carton of liquid soap. Ensure to monitor the levels of soap and paper towel as they are crucial in conducting proper hand washing procedures.
      • Violation Score: 5
    • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Plastic wrap on new stand up fridge, freezer and food trolly.
      • Corrective Action(s): Ensure all plastic covering are removed from the equipment so that stainless steel is exposed to be easily cleaned and sanitized. Plastic is not a suitable material for food contact surfaces.
      • Date to be corrected: today
      • Violation Score: 3
  5. Routine Inspection

    0 infractions

  6. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Drain fly problem persists. Traps noted around grease trap and cooler area. Flies still observed coming out of grease trap lid where unit not sealed. Ants also noted coming out of and wandering around grease trap lid.
      • **New lid on order.
      • Fly activity may also be centering at back of cooling/freezer units, possibly at the condenser drip pans. Lots of flies noted, but cobwebs also noted so might be an issue of poor cleaning practices.
      • Corrective Action(s): - Continue to seal off grease trap lid as temporary measure. This will help guage the contribution this unit to the fly breeding.
      • - Clean up the kitchen in all areas to help evaluate activity patterns of flies. Above and below all equipment and hard to reach areas.
      • - Continue to identify additional breeding environments as discussed and implement controls.
      • - Continue to work wirh pest control to deal with ants and flies as discussed.
      • Violation Score: 9
  7. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Drain fly infestation noted in kitchen. Significant numbers of live flies noted in back corner of kitchen, especially around grease trap. Noted flies coming out of grease trap. Light trap/bug zapper combination creating a patch of dead flies on the ground in noted area. It is likely dead flies are spreading around the kitchen and potentially contaminating food. Also noted dead flies and other insects on floor under shelves, behind equipment and in general hard to reach areas.
      • Corrective Action(s): Remove bug zapper from kitchen. Light traps are ok, but should be designed for food envrionments. Discuss with pest control technician and get recommendations following integrated pest management (IPM) practices.
      • Clean up kitchen and storage areas of all dead bugs and organic matter building up in hard to reach areas.
      • Target all drains for daily drain fly control activities.
      • Violation Score: 9
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Grease trap lid no longer fits properly in space provided, is rusting and is likely provided access to breeding environment for the drain flies.
      • Drain pipe below double dish sink is old leaking copper pipe. Biomat has formed all around this pipe and connections.
      • Corrective Action(s): Replace lid with proper lid with gasket that will allow tight fit to prevent flies from breeding in this space. As a temporary measure, seal the lid edge such that it is impossible for flies to access.
      • Replace piping in this area and clean up connections such that they are free of biomat formation and leaks.
      • Implement a daily cleaning procedures for all open drains, including floor drains, as a means of reducing viable breeding grounds for these bugs.
      • Follow up inspection required. see date noted on report.
      • Violation Score: 9
  8. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Observed 3 kinds of pests in the kitchen:
      • 1. Trail of ants from office to dry storage flour/oat bins, feeding on spilled food (oats).
      • 2. Fruit flies around and on grease trap near dry storage door.
      • 3. Larger winged drain flies around dry storage door frame and light at the back near grease trap.
      • All dry foods are in bins. Scooped through oats and sugar, no signs of pests inside food bins.
      • Corrective Action(s): Clean up all spilled food.
      • Monitor all food bins for contamination and pests.
      • Ensure all food bins are sealed at night.
      • Monitor packaging in dry storage areas to ensure there is no pentration by pests.
      • Call pest control and follow all directions provided by pest control to control and eliminate all 3 types of pests.
      • Date to be completed by: Today.
      • Violation Score: 15
  9. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Small black flies around dry storage area, on walls and door frame of storage room, on lights and covers.
      • Some flies visible in dry storage room. Majority of items are covered and protected.
      • Door to back garbage is closed during the inspection.
      • Cook says flies appear seasonally and this has been an on going issue.
      • Corrective Action(s): Call pest control for a inspection.
      • Create a pest control plan to remove and control flies
      • Find the source of breeding or infestation and remove the issue.
      • Advise to install a fly light in this area (not above food prep) to control flies.
      • Date to be completed by: today.
      • Violation Score: 3
  10. Routine Inspection

    2 infractions

    • 203 - Food not cooled in an acceptable manner [s. 12(a)]
      • Observation: Large side of thick roast beef stored covered under plastic wrap, in metal cooling tray, on bottom shelf of upright fridge.
      • Operator said that roast is pulled out during the day from the oven, cooled on the counter for some time. Whole roast is then covered and placed in fridge to cool overnight.
      • Operator said internal temperature was checked after cooking, 160F/71C.
      • No records for cooking or cooling processes.
      • Internal temperature of roast <4C.
      • Fridge temperature <4C.
      • Corrective Action(s): Review proper cooling processes in your Food Safety Plan.
      • Record internal temperature of roast to track cooking and cooling processes.
      • Ensure roast is cooled as quickly as possible.
      • Cut roast into smaller portions after settling for about 30min; smaller portions stored in the fridge allow roast to cool quicker.
      • Current roast needs to go through recooking before serving.
      • Date to be completed by: Today.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Black drain flies or other type of small flies are found in the back door area (multiple garbage and compost are stored in lidded bins just behind the door).
      • Flies are found in dry storage area on boxes with food items.
      • Grease trap and floor drain in this back area.
      • Majority of food are stored in lidded containers and sealed bags.
      • Corrective Action(s): Consult with pest control contractor regarding the flies and where they could be coming from.
      • Store garbage containers further away from back door.
      • Install a light trap or other means to control the flies.
      • Ensure no flies are inside food and food storage containers.
      • Date to be completed by: today.
      • Violation Score: 3
  11. Routine Inspection

    0 infractions

  12. Follow-Up Inspection

    0 infractions

  13. Routine Inspection

    1 infraction

    • 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
      • Observation: Upright double door freezer is -7 degrees C.According to staff it has inconsistently been holding correct temperature.
      • Corrective Action(s): Ensure that all foods are being maintained at -18 degrees Celsius. Adjust, repair or replace as required. In meantime, remove meats and potentially hazardous products to another freezer.
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Floors along walls under and behind equipment have a build up of debris. Office floor has a build up of debris as well.
      • Corrective Action(s): This has been noted on previous inspections. Please address and maintain these areas.
      • Violation Score: 3
  14. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Bleach water for sanitizing contained dish soap.Sanitizer measured 50 PPM residual.
      • Corrective Action(s): Cleaning and sanitizing are two steps. Ensure that sanitizer water for wiping cloths does not contain soap as it will break down the chlorine. Ensure that it is maintained at 100 PPM chlorine residual. Obtain test strips for monitoring.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Ant problem observed in kitchen.
      • Corrective Action(s): Obtain pest control services to address problem.
      • Violation Score: 3
  15. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Flies noted in kitchen area.
      • Corrective Action(s): Please address and keep dining room door closed between uses.
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Black plastic on counter under pass through window is being used as counter space.
      • Yogurt and cottage cheese containers are being washed and reused.
      • Corrective Action(s): Do not use this black plastic as it is not food grade nor is it easily cleanable.
      • Do not reuse these containers as they are not intended for cleaning and reuse as food storage.
      • Violation Score: 3
  16. Routine Inspection

    0 infractions

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