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Ptarmigan Inn - Whirlpool Two

337 Banff Avenue Banff AB T1L 1H8 · Aquatic Facility

Official record from Alberta →

Inspection summary

Ptarmigan Inn - Whirlpool Two has been inspected 11 times by Alberta Health Services (Environmental Public Health) since February 7, 2024. The most recent inspection, on August 12, 2026, found no infractions.

3 of 11 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 11 times across 8 separate inspections, most recently on August 5, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 6 times across 6 separate inspections, most recently on October 15, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 3 times across 3 separate inspections, most recently on October 15, 2025. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Demand Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Tuesday August 4th, 2026, was not processed by the lab. Missing ID sticker on the bottle. - Operators were informed to submit a re-sample.
  3. Demand Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday March 2nd, 2026, was not processed by the lab, missing date/time on the form. Operators were informed to submit a re-sample.
  5. Monitoring Inspection

    0 infractions

  6. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Tuesday October 14th, 2025, was not processed by the lab. Missing ID sticker on the bottle. - Operators were informed to submit a re-sample.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Flow meters on the jet pumps were maxed out; was not able to get an accurate reading on flow. Ensure that maximum flow does not exceed drain cover specifications (use values off of pump curve).
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Clarity is not being tracked on the daily log sheets. - Please record daily observations regarding water clarity on the daily log sheets.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain covers have been replaced in June 2024, anti-entrapment plans have not yet been updated to include the new specifications for the covers. - Please update anti-entrapment plans.
  7. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday August 11th, 2025, was not processed by the lab. Missing time/date of collection information on the form. - Operators were informed to submit a re-sample.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Flow meters on the jet pumps were maxed out; was not able to get an accurate reading on flow. Ensure that maximum flow does not exceed drain cover specifications (use values off of pump curve).
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Clarity is not being tracked on the daily log sheets. - Please record daily observations regarding water clarity on the daily log sheets.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain covers have been replaced in June 2024, anti-entrapment plans have not yet been updated to include the new specifications for the covers. - Please update anti-entrapment plans.
  8. Monitoring Inspection

    3 infractions

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Flow meters on the jet pumps were maxed out; was not able to get an accurate reading on flow. Ensure that maximum flow does not exceed drain cover specifications (use values off of pump curve).
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Clarity is not being tracked on the daily log sheets. - Please record daily observations regarding water clarity on the daily log sheets.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain covers have been replaced in June 2024, anti-entrapment plans have not yet been updated to include the new specifications for the covers. - Please update anti-entrapment plans.
  9. Demand Inspection

    2 infractions

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Flow meters on the jet pumps were maxed out; was not able to get an accurate reading on flow. Ensure that maximum flow does not exceed drain cover specifications (use values off of pump curve).
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • 1) Safety and Supervision Plan was not in place. Complete and ensure plan is updated regularly.
  10. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday October 28th, 2024, was not processed by the lab. Missing ID sticker on the bottle. - Operators were informed to submit a re-sample.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Flow meters on the jet pumps were maxed out; was not able to get an accurate reading on flow. Ensure that maximum flow does not exceed drain cover specifications (use values off of pump curve).
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • 1) Safety and Supervision Plan was not in place. Complete and ensure plan is updated regularly.
  11. Monitoring Inspection

    2 infractions

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Flow meters on the jet pumps were maxed out; was not able to get an accurate reading on flow. Ensure that maximum flow does not exceed drain cover specifications (use values off of pump curve).
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • 1) Safety and Supervision Plan was not in place. Complete and ensure plan is updated regularly.

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