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Q-Nails

1768 - 1632 14 Avenue NW Calgary AB T2N 1M7 · Personal Services

Official record from Alberta →

Inspection summary

Q-Nails has been inspected 6 times by Alberta Health Services (Environmental Public Health) since February 26, 2024. The most recent inspection, on February 19, 2026, recorded 2 infractions.

1 of 6 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 14 infractions recorded. The higher-risk findings here relate to: Hand hygiene and infection control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Hand hygiene and infection controlHigher risk

    Infection control is the core of a personal service inspection. Inspectors check that operators clean their hands and change gloves between clients, that a stocked hand sink is available, and that anything that breaks the skin is handled so blood-borne infections such as hepatitis B, hepatitis C and HIV cannot pass from one client to the next.

    Recorded once on January 15, 2026. For example: Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 5 times across 5 separate inspections, most recently on February 19, 2026. For example: Are facility-specific written procedures established to adequately describe safe and sanitary practices?

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded 5 times across 4 separate inspections, most recently on February 4, 2026. For example: Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?

  • Food safety training and certificationLower risk

    Some jurisdictions require operators to complete infection-prevention training, or to hold specific qualifications for higher-risk services such as tattooing, piercing or electrolysis. These findings mean the training record was missing at the time. They do not by themselves mean a client was put at risk.

    Recorded 4 times across 4 separate inspections, most recently on February 19, 2026. For example: Has the operator notified the RHA of the existence of a personal service business, including contact and location information, as well as all personal services currently offered or new personal services that will be offered for facilities and/or special events?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times across 2 separate inspections, most recently on February 4, 2026. For example: Are general nuisance conditions, other than those noted in other violations, being prevented at this personal services facility (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Risk Management Inspection

    2 infractions

    • 02. Has the operator notified the RHA of the existence of a personal service business, including contact and location information, as well as all personal services currently offered or new personal services that will be offered for facilities and/or special events?
      • Business ownership stated is no longer under Andy Ho.City of Calgary Business license: Q-Nails Ltd. Until such time as Business License is changed, all infractions noted are issued to Q-Nails Ltd
    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Feb 04, 2026- REPEAT VIOLATION- written procedures were not onsite. Template for written procedures provided by email on January 26, 2026 to staff to complete. Jan 15, 2026 - Staff could not provide written procedures onsite for review.
  2. Risk Management Inspection

    4 infractions

    • 02. Has the operator notified the RHA of the existence of a personal service business, including contact and location information, as well as all personal services currently offered or new personal services that will be offered for facilities and/or special events?
      • Business ownership stated is no longer under Andy Ho.City of Calgary Business license: Q-Nails Ltd. Until such time as Business License is changed, all infractions noted are issued to Q-Nails Ltd
    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Feb 04, 2026- REPEAT VIOLATION- written procedures were not onsite. Template for written procedures provided by email on January 26, 2026 to staff to complete. Jan 15, 2026 - Staff could not provide written procedures onsite for review.
    • 27. Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?
      • Feb 04 2026-REPEAT VIOLATION- used equipment were left on the pedicure cart and manicure stations. Jan 15, 2026- Used equipment (file and bits) were left on the service carts by the pedicure chairs. **Immediately remove used tools after client service, discard single-use files that were used by client and reprocess drill bits in the designated reprocessing sink)Feb 04, 2026--Manicure station - counter surfaces lined with a clear plastic had powdery residue on surfaces-Waxing room- warmer unit for wax -had residue on outer surfaces of unit. The counter where the warmer unit was placed was greasy, with old stains.**Ensure proper cleaning is done on work stations after each client, wiping down environmental surfaces with a low level disinfectant.
    • 33. Are general nuisance conditions, other than those noted in other violations, being prevented at this personal services facility (Non-Critical)?
      • Staff had portioned disinfectant (Preempt RTU) from stock bottle to an unlabelled spray bottle. *Ensure all chemical bottles are labelled properly for use.
  3. Risk Management Inspection

    3 infractions

    • 02. Has the operator notified the RHA of the existence of a personal service business, including contact and location information, as well as all personal services currently offered or new personal services that will be offered for facilities and/or special events?
      • Business ownership stated is no longer under Andy Ho.
    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Staff could not provide written procedures onsite for review.
    • 27. Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?
      • Used equipment (file and bits) were left on the service carts by the pedicure chairs. **Immediately remove used tools after client service, discard single-use files that were used by client and reprocess drill bits in the designated reprocessing sink)
  4. Monitoring Inspection

    5 infractions

    • 02. Has the operator notified the RHA of the existence of a personal service business, including contact and location information, as well as all personal services currently offered or new personal services that will be offered for facilities and/or special events?
      • Business ownership stated is no longer under Andy Ho.
    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Staff could not provide written procedures onsite for review.
    • 08. Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?
      • Waxing room- alcohol based product (ABHR) in the room did not have a DIN. **Provide a ABRH with DIN for use in the waxing room
    • 20. Is reusable equipment disinfected properly?
      • The following disinfectants onsite were past expiration date:1. CS20- expiry May 20252. PREempt RTU- expire Nov 2025ACTION- discard expired disinfectants and ensure all reusable equipment is disinfected
    • 27. Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?
      • Used equipment (file and bits) were left on the service carts by the pedicure chairs. **Immediately remove used tools after client service, discard single-use files that were used by client and reprocess drill bits in the designated reprocessing sink)
  5. Risk Management Inspection

    0 infractions

  6. Monitoring Inspection

    3 infractions

    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Written procedures for skin preparation for cleansing skin, post-service care, and client care in an event of an accident cut/puncture are not available for review. Please ensure the written procedures for the above are available. Templates for written procedures: https://www.albertahealthservices.ca/assets/wf/eph/wf-eph-written-procedure-templates-personal-services.pdf
    • 20. Is reusable equipment disinfected properly?
      • Alcohol used to disinfect pedicure chairs. Alcohol is not permitted as a surface disinfectant. Ensure a low level disinfectant is used to disinfect high touch/customer contact surfaces.
    • 26. Are cosmetic products appropriate for their intended use and being handled properly?
      • Operators are reusing and storing used popsicle sticks in foot scrub. Ensure popsicle sticks are one time use and discarded after.

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