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The Twin Otter Pub

9 - 1305 175 Street SW Edmonton AB T6W 4H3 · Food - General

Official record from Alberta →

Inspection summary

The Twin Otter Pub has been inspected 11 times by Alberta Health Services (Environmental Public Health) since October 1, 2024. The most recent inspection, on April 24, 2026, recorded 6 infractions.

None of the 11 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 17 infractions recorded. The higher-risk findings here relate to: Pests, Cleaning and sanitizing and Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 12 times across 11 separate inspections, most recently on April 24, 2026. For example: Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 2 separate inspections, most recently on July 30, 2025. For example: Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 4 times across 3 separate inspections, most recently on April 17, 2026. For example: Are food temperatures during storage and processing being controlled to maximize food safety?

  • Chemicals and toxic substancesHigher risk

    Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.

    Recorded 2 times across 2 separate inspections, most recently on April 24, 2026. For example: Are chemicals stored and handled in a safe manner?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 10 times across 5 separate inspections, most recently on April 24, 2026. For example: Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Risk Management Inspection

    6 infractions

    • 09. Are chemicals stored and handled in a safe manner?
      • ** - some chemical spray bottles were not labeled to disclose contents to prevent potentially hazardous accidental mixing of chemicals.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • April 17, 2026: Repleta fly population observed in the bar area. Education on Repleta fly abatement was provided onsite. July 30, 2025: Small black flies still observed on the walls by the glasswasher and the dining booths close to this area.Feb 12, 2025: Small black flies still observed on the walls by the glasswasher and dining booths close to this area.Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • ** - unfinished wood walls were observed in back hallway. Recommendation to paint/seal as it could be contributing to fly problem. Discussed onsite. All surfaces in a food facility storage and processing areas should be smooth, cleanable, non-absorbent and durable.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • April 24, 2026:Fan diffusers of the counter coolers have not been cleaned.April 17, 2026:** - poor sanitation was observed in the kitchen the bar that includes but is not limited to: the interior fan diffusers of the counter coolers, the freezer in the bar, the upside down glass washers, all containers/buspans, the grill shelf, the underside of the grill shelf, the spice containers, hanging utensil containers, all spray bottles, potato fry press, shelving below food equipment. Two metal stainless steel bowls were observed black with soot, grease, and proper cleaning. The burger press was filthy. The probe thermometer was stored in filth and grease.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • April 24, 2026:- The dishwasher controls, the area around the handwash sink and cupboards across from the kitchen handwash sink still require cleaning.April 17, 2026** - poor sanitation was observed in the kitchen the bar that includes but is not limited to: the bar floors under equipment and in hard-to-reach places (broken glass in many areas as well), the interior of the glasswasher, the door/door frame for the walk-in cooler, walk in cooler fan, dishwasher area walls, all faucets for sinks, dishwasher controls, handwashing sink area of the kitchen (walls), cupboards across from the handwashing sink (kitchen)
    • 23. Is the facility maintained in a clean and sanitary condition?
      • April 24, 2026- The wall in the staff washroom still requires cleaning.April 17, 2026** - poor sanitation was observed in the washrooms such as: the toilet bases in the washrooms, the wall in the staff washroom. ** - bar soap was observed in the staff washroom: please use only liquid soap.
  2. Demand Inspection

    11 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • ** - scoop was stored with the dirty high-touch surface of the handle in direct contact with food ingredients (flour)
    • 09. Are chemicals stored and handled in a safe manner?
      • ** - some chemical spray bottles were not labeled to disclose contents to prevent potentially hazardous accidental mixing of chemicals.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • ** - many high-risk foods such as meats and cut vegetables, ready-to-eat foods were stored well above the “fill line” of the counter coolers. The meat was measured (exterior reading) of 10’C. Do not stored high-risk foods above the fill lines
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • ** - staff stored 5 pieces of salmon at room temperature (thaw?). PHI directed for the salmon to be put away in the cooler. When the PHI was leaving, PHI observed what appeared to be seafood improperly thawing at room temperature in a sink, within a bucket of stagnant water. The water was not on or running. Retrain staff on safe thawing methods.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • April 17, 2026: Repleta fly population observed in the bar area. Education on Repleta fly abatement was provided onsite. July 30, 2025: Small black flies still observed on the walls by the glasswasher and the dining booths close to this area.Feb 12, 2025: Small black flies still observed on the walls by the glasswasher and dining booths close to this area.Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • ** - cold water was leaking from the dishwasher sink faucet. Please repair
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • ** - unfinished wood walls were observed in back hallway. Recommendation to paint/seal as it could be contributing to fly problem. Discussed onsite. All surfaces in a food facility storage and processing areas should be smooth, cleanable, non-absorbent and durable.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • ** - poor sanitation was observed in the kitchen the bar that includes but is not limited to: the interior fan diffusers of the counter coolers, the freezer in the bar, the upside down glass washers, all containers/buspans, the grill shelf, the underside of the grill shelf, the spice containers, hanging utensil containers, all spray bottles, potato fry press, shelving below food equipment. Two metal stainless steel bowls were observed black with soot, grease, and proper cleaning. The burger press was filthy. The probe thermometer was stored in filth and grease.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • ** - fryer basket was in poor condition exhibiting broken metal/missing pieces. Please replace.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • ** - poor sanitation was observed in the washrooms such as: the toilet bases in the washrooms, the wall in the staff washroom. ** - bar soap was observed in the staff washroom: please use only liquid soap.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • ** - poor sanitation was observed in the kitchen the bar that includes but is not limited to: the bar floors under equipment and in hard-to-reach places (broken glass in many areas as well), the interior of the glasswasher, the door/door frame for the walk-in cooler, walk in cooler fan, dishwasher area walls, all faucets for sinks, dishwasher controls, handwashing sink area of the kitchen (walls), cupboards across from the handwashing sink (kitchen)
  3. Risk Management Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • July 30, 2025: Small black flies still observed on the walls by the glasswasher and the dining booths close to this area.Feb 12, 2025: Small black flies still observed on the walls by the glasswasher and dining booths close to this area.Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
  4. Risk Management Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • July 30, 2025: Small black flies still observed on the walls by the glasswasher and the dining booths close to this area.Feb 12, 2025: Small black flies still observed on the walls by the glasswasher and dining booths close to this area.Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
  5. Risk Management Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • July 30, 2025: Small black flies still observed on the walls by the glasswasher and the dining booths close to this area.Feb 12, 2025: Small black flies still observed on the walls by the glasswasher and dining booths close to this area.Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
  6. Monitoring Inspection

    10 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • 0 ppm quat sanitizer detected in the solutions in the kitchen, needs to be at minimum 200ppm.- Staff manually prepared 200 ppm quat sanitizer solutions as the automatic chemical dispenser was checked and found to be not working.
    • 05. Do food handlers refrain from handling food while ill and have acceptable attire and hygiene?
      • Staff are eating in the kitchen while on active duty.- Staff should eat while on a break and out of the kitchen/food handling areas.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • A vape pen, staff cell phone and beverages were stored in the kitchen on the food preparation counter and cart.- All staff personal belongings are to be stored out of the kitchen and away from foods, food equipment
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • The walk-in cooler is operating at 11 C, needs to be at 4C or colder.- High risk perishable foods relocated to the other prep coolers and large walk-in beer cooler until the kitchen walk-in cooler can maintain 4C or colder.
    • 11. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Critical)?
      • The kitchen dishwasher rinse temperature was measured at 63C at the plate, needs to be at minimum 71C at the plate. The external wash and rinse gauges on the dishwasher are not moving and do not appear to be functional. - Staff were instructed to manually sanitize all dishware coming from the dishwasher. A 200 ppm quat sanitizer solution was prepared in one of the large sinks. The dishwasher technician was called for service.
    • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
      • Quat sanitizer test paper and iodine sanitizer test papers could not be located.- Testing equipment must be available for measuring sanitizing agent concentrations.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • The back exit door was propped open. Staff informed this was due to the kitchen being warm.- Keep the back exit door closed at all times to prevent the possible entry of pests or install a tight-fitting screen door.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • July 30, 2025: Small black flies still observed on the walls by the glasswasher and the dining booths close to this area.Feb 12, 2025: Small black flies still observed on the walls by the glasswasher and dining booths close to this area.Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
    • 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
      • Water was noted on the floor in the bar area by the glasswasher and coolers as well as along the wall by the kitchen ice machine and in the dishwash area.- Do not allow water to pool on the floor as can serve as aa source for pest breeding grounds and mold growth.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • The floor under the ice machine is dirty with black buildup, the area under the "clean" dishwash counter is cluttered with items and the green cart in the kitchen has an accumulation of food particles on it.- Cleaning is required.
  7. Demand Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Feb 12, 2025: Small black flies still observed on the walls by the glasswasher and dining booths close to this area.Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
  8. Risk Management Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Nov 28, 2024: Small black flies still noted in the bar area.Oct 1, 2024: Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
  9. Risk Management Inspection

    2 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • Oct 1, 2024: The Food Handling Permit currently on display expired in 2023.July 10, 2023:The Food Handling Permit on display has expired.
  10. Risk Management Inspection

    4 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • Oct 1, 2024: The Food Handling Permit currently on display expired in 2023.July 10, 2023:The Food Handling Permit on display has expired.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • The interior and exterior of the ice machine requires cleaning.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Oct 11/24: Ceiling tiles still require cleaning.Oct 1/24:1. Ceiling tiles around the kitchen air vents have dust accumulation.2. Grease and dust accumulation noted on the kitchen exhaust hood.3. The cupboard interior below the glasswasher is very dirty.- Cleaning is required
  11. Monitoring Inspection

    7 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Garlic butter made from fresh garlic was measured at 18C on the counter. Food discarded.- High risk foods must be stored at <4C or >60C.
    • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
      • Quat sanitizer test papers were not available for measuring the sanitizer concentrations.
    • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
      • Oct 1, 2024: The iodine test kit onsite is damaged and the test papers were water damaged. Discarded.- Obtain a new and functional test kit to ensure that the glasswasher sanitizer strength is tested on a daily basis.July 10, 2023:The iodine test kit is missing components needed to properly test the sanitizer strength of the glasswasher.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Numerous small black flies are noted in the bar area as well as in the dishwash area of the kitchen.- Pest control contract is in place. Implement abatement measures.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • Oct 1, 2024: The Food Handling Permit currently on display expired in 2023.July 10, 2023:The Food Handling Permit on display has expired.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • The interior and exterior of the ice machine requires cleaning.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • 1. Ceiling tiles around the kitchen air vents have dust accumulation.2. Grease and dust accumulation noted on the kitchen exhaust hood.3. The cupboard interior below the glasswasher is very dirty.- Cleaning is required

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