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Tim Hortons

101 - 3660 Westwinds Drive NE Calgary AB T3J 5H3 · Food - General

Inspection summary

Tim Hortons has been inspected 8 times by Alberta Health Services (Environmental Public Health) since February 27, 2024. The most recent inspection, on September 17, 2026, recorded 1 infraction.

2 of 8 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 3 times across 3 separate inspections, most recently on September 17, 2026. For example: Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 3 separate inspections, most recently on July 23, 2026. For example: Is the facility maintained in a clean and sanitary condition?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded once on February 27, 2024. For example: Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded once on February 27, 2024. For example: Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on September 24, 2024. For example: Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Demand Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Fruit flies were observed in the drink/food pick-up area near till #3. - Ensure effective pest control measures are maintained to prevent fruit fly activity within the facility. Keep garbage bin lids closed when not in use, and clean and dry the cabinet beneath the handwashing sink located in the food pick-up area to eliminate conditions that may attract or support pests.
  2. Risk Management Inspection

    0 infractions

  3. Monitoring Inspection

    2 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • A few mouse droppings were observed behind the shelving unit in back storage area.- Pest control report checked, - Ensure to clean the area (wear PPE during cleaning) and get the service from a certified pest control company.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • The area behind the oven in the sandwich preparation section, as well as the cabinet under the coffee dumping sink near Till #3, was found to be dirty with accumulated food debris and moisture.- Thoroughly clean and sanitize these areas, remove all food debris, and ensure the surfaces are kept clean and dry to prevent contamination and pest attraction.
  4. Monitoring Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Silicon behind front hand washing sink and also at counter wall/joint in coffee dispensing area appeared moldy.- Remove the old silicone and apply fresh silicone behind the front handwashing sink and at the counter-wall joint in the coffee dispensing area.
  5. Monitoring Inspection

    2 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • A nickel-sized hole was observed at the bottom between the external doors located at the back of the facility, creating an entry point for pests.Please repair the door to ensure it is properly sealed and free of any gaps.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • The handwash sink located in in the back beside the donut processing area was clogged and draining slowly.Please repair the handwash sink to ensure it is unclogged and draining.
  6. Demand Inspection

    1 infraction

    • 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
      • The toilet in one stall was missing a toilet seat. Please install.
  7. Demand Inspection

    0 infractions

  8. Monitoring Inspection

    2 infractions

    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • The front prep sink did not have hand soap.Staff refilled the dispenser.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • The ice scoop was stored on top of the ice in the ice machine.Ensure the scoop is stored in a manner that prevents contamination of the ice by the handle.

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