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Valley Road Home

575 Valley Rd Kelowna BC V1V 2E6 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Valley Road Home has been inspected 3 times by Interior Health Authority since October 5, 2022. The most recent inspection, on January 27, 2026, found no infractions.

1 of 3 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on April 30, 2024. For example: 5 - Are incidents and notifications reported and records retained as required?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded once on April 30, 2024. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on October 5, 2022. For example: 3 - Does the facility demonstrate appropriate outbreak prevention and control measures?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • R4.5 - Are incidents and notifications reported and records retained as required?
      • Observation(s): April 30, 2024 Contravention – The Licensee does not have a system in place to ensure compliance with keeping a record of all reportable incidents.
      • R4.5J - Retain a record of reportable incidents involving persons in care; 88(c)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): April 30, 2024 Contravention – During the last Routine Inspection monitoring of the outside area of the facility including patios for use by persons in care was discussed. It was determined at that time that a system was not in place. The Manager added monitoring and cleaning of the outdoor areas to the maintenance checklist. During this inspection it was noted that there was no documented evidence of monitoring and/or cleaning being conducted. The Manager reported that this will be corrected. Comment – The Licensee has a system in place to ensure that water temperature is being monitored. Upon discussion the Manager stated that the system will be revised to ensure that water temperature monitoring is being conducted in all person in care’s rooms.
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
  3. Routine Inspection

    1 infraction

    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): October 5, 2022 Contravention - The Licensee's system to ensure that employees follow protocol for fridge temperature monitoring is ineffective. It was noted during the inspection that temperatures were not documented daily as per the directive. Safe storage for meat thawing was also discussed.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )

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