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Valoroso Warehouse

1083 Richter St Kelowna BC V1Y 2K6 · Food Retailer - Food Store

Inspection summary

Valoroso Warehouse has been inspected 6 times by Interior Health Authority since December 19, 2014. The most recent inspection, on September 15, 2025, recorded 1 infraction.

2 of 6 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Pests, Food temperature control and Protecting food from contamination.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 4 times across 4 separate inspections, most recently on September 15, 2025. For example: 2 Are proper pest control measures in place on the premises?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on March 15, 2017. For example: 4 - Are proper refrigeration, freezing and thawing procedures followed?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on February 17, 2022. For example: 5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on March 15, 2017. For example: 5 - Are there handwashing stations available and properly supplied?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on March 15, 2017. For example: 3 - Is the premises construction and layout unchanged and in accordance with approved plans?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Monitoring

    1 infraction

    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): Observed a deceased mouse near the back emergency exit. Operator stated that a pest control company services the facility once every three weeks and that additional in-house pest control measures are also in place. EHO discussed the following with the operator: - All food items must be stored at least 6 inches off the floor. - Clutter (e.g., excess cardboard, wood) should be minimized to reduce harbourage conditions. - The back door must be fully sealed with weather stripping. - Any food products that have been accessed by pests must be discarded. - Dead pests must be removed immediately, and the affected area must be cleaned, rinsed, and sanitized with a 200ppm bleach water solution. Facility is to provide the most recent pest control service report.
      • F2.2B The premises must be protected against entry of pests.
      • F2.2C The premises must be maintained free of pests.
  2. Monitoring

    2 infractions

    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): Observed holes in walls near front and back doors, these openings may allow for entry or harborage of pests and must be patched. Contaminated/outdated products observed stored in the loading bay, these should be removed from the premises to help maintain pest free facility.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): Ceiling is damaged and in disrepair. Overhead drywall sheets are cracked/broken and dangling, some panels appear to be water damaged and may have mold growth on them. Damaged ceiling sheets could cause serious physical injury if debris falls while staff are underneath. Falling debris may also lead to contamination of products in storage.
      • F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
  3. Monitoring

    4 infractions

    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): Daily logs started, however no records recorded this week. March 13, 14, 15,
    • F2.2 - Is the premises free from a pest infestation?
      • Observation(s): The flooring in the trailer, will require a detailed cleaning along the wall and between the rows in the floor of the trailer. A vacuum and an extension cord is needed for staff to clean. There is metal and old parts and wooden debris, papers, etc, stored on the outside wall of the warehouse and the trailer. Keep copy of pest control operators note and dates of visits at the site.
      • F2.2A - The premises must be maintained free of pests.
    • F3.3 - Is the premises construction and layout unchanged and in accordance with approved plans?
      • Observation(s): Provide EHO with a date that roof should be repaired by. Ceiling is water damaged.
    • F3.5 - Are there handwashing stations available and properly supplied?
      • Observation(s): There is no washroom or hot water in this building for staff. Informed that washroom in adjacent building is no longer made available for staff. Require hot water for had washing and cleaning, and a washroom for the staff.
      • F3.5A - Handwashing station must be supplied with hot and cold running water.
      • F3.5B - Handwashing station must be supplied with liquid soap in a dispenser.
      • F3.5C - Handwashing station must be supplied with single-service product for drying hands.
      • F3.5D - Handwashing stations must be maintained adequate in number and location to ensure convenient access to all employees.
  4. Monitoring

    3 infractions

    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): No record logs of temperature in cooler or freezer. Require daily logs be kept, and recorded.
    • F2.2 - Is the premises free from a pest infestation?
      • Observation(s): Rodent dropping noted by storage of Pizzeria flour. Clean area. Insect and rodent dropping noted in the trailer. The flooring in the trailer, will require a detailed cleaning along the wall and between the rows in the floor of the trailer. Clean and remove pallets, wooden debris, papers, etc, stored on the outside wall of the warehouse and the trailer. Keep copy of pest control operators note and dates of visits at the site.
      • F2.2A - The premises must be maintained free of pests.
    • F3.3 - Is the premises construction and layout unchanged and in accordance with approved plans?
      • Observation(s): Ceiling is water damaged, water is leaking into the warehouse in a couple of areas. The ceiling in need of repair at these water damaged areas. Water is leaking into the warehouse at time of inspection.
  5. Monitoring

    0 infractions

  6. Monitoring

    0 infractions

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