Waves Coffee (New Westminster)

715 Columbia St, New Westminster · Restaurant

23 inspections

Routine InspectionJan 6, 2026
0 infractions
Routine InspectionAug 11, 2025
1 infraction
- 103 - Failure to hold a valid permit while operating a food service establishment [s. 8(1)]
  - Observation: Permit fee for April 1, 2025 - March 31, 2026 oustanding.
  - Corrective Action(s): Outstanding Permit Fee letter hand delivered. Permit fee in the amount of $150 made payable to Fraser Health Authority required.
  - Violation Score: 1
Routine InspectionFeb 19, 2025
0 infractions
Routine InspectionAug 21, 2024
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Handwashing sink inside the kitchen next to the dishwasher observed obstructed at the beginning of the inspection.
  - Corrective Action(s): Please ensure all handwashing station are fully equipped and free of obstruction at all times.
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Fans observed to be dusty.
  - Corrective Action(s): Please ensure all fans are dust free.
  - To be corrected by: Aug 23, 2024
  - Violation Score: 3
Follow-Up InspectionMar 18, 2024
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: Ice machine still has yet to be cleaned.
  - Corrective Action(s): Please clean and sanitize insides the ice machine immediately.
  - To be corrected by: Today.
  - Please email EHO pictures of clean ice machine.
  - Violation Score: 15
Routine InspectionMar 12, 2024
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Kitchen handwashing station not working. No running water observed.
  - Dirty laundry was also observed stored infront of the hand washing station.
  - Corrective Action(s): All handwashing station must be fully equipped with hot and cold running water, liquid soap, paper towels. Handwashing stations must be unobstructed.
  - As a temporary measure, staff may use the two compartment sink to handwash.
  - Violation Score: 15
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: Both ice machine observed to have mildew growth.
  - Corrective Action(s): Please discard all the ice, clean and sanitize the machines. To be completed by: March 14, 2024
  - Violation Score: 15
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Kitchen handwashing station not working. No running water observed.
  - Corrective Action(s): Handwashing station MUST be fully equipped at all times.
  - To be corrected by: March 18, 2024
  - Violation Score: 15
Routine InspectionNov 10, 2023
1 infraction
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: 1) Base boards behind the dishwasher not flush against the wall leaving a gap
  - 2) Front door unable to close fully
  - 3) Holes observed under both sinks in the front area
  - Corrective Action(s): Ensure above issues are repaired/replaced so that there are no potential pest entrance.
  - Date To Be Corrected: Dec 10
  - Violation Score: 9
  - 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
  - Observation (CORRECTED DURING INSPECTION): Bottle labeled "washroom sanitizer" contained detergent not sanitizer.
  - Corrective Action(s): Ensure to correctly label chemicals to ensure proper facility sanitation.
  - Violation Score: 3
Routine InspectionMar 21, 2023
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: 5X dead cockroaches observed in sticky trap underneath the espresso machine
  - 5X dead cockroaches observed in cabinet under customer sugar/creamer station, bottom shelf
  - 1X live cockroach observed in cabinet under customer drink pass, bottom shelf
  - 1X live cockroach observed on the ground next to the barista cooler
  - Corrective Action(s): Clean the bottom shelves of the end of the coffee bar and do not use the bottom shelf for storage until pest issues have been resolved. Provide most recent pest control service report to area inspector immediately
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Water leak noted underneath 2 comp sink next to large ice machine, pooling water noted under various spray bottles
  - Corrective Action(s): Clean this area immediately, remove the spray bottles for now and repair the leak. due 1 week
  - Violation Score: 1
Follow-Up InspectionNov 21, 2022
0 infractions
Follow-Up InspectionNov 10, 2022
1 infraction
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: OUTSTANDING: facility renovations required in previous follow up inspection have not been completed:
  - -unfinished wall and floor joints underneath the counters around the barista station
  - unfinished wall/floor joints around the mop sink and wall towards the door
  - -missing baseboards in the staff room
  - Corrective Action(s): all outstanding issues to be completed within 1 week
  - Violation Score: 5
Follow-Up InspectionAug 5, 2022
1 infraction
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: OUTSTANDING: floor plans have not been submitted for the renovations that have taken place. This was coded and written in the previous routine inspection dating June 29, 2021 when a closure order was issued. the following issues were identified:
  - -barista area is only equipped with a single compartment handsink. this area at minimum requires one more sink as a utility sink and dump sink
  - -unfinished wall and floor joints under the counters around the barista station
  - -unfinished wall and floor joints around the large ice machine near POS
  - -unfinished 2X4 wood support beside the large ice machine
  - -mop sink in the back of house is still missing (since June 2021)
  - -unfinished wall and floor joints around the mop sink and wall towards the door
  - -unfinished wall across from back of house handsink (adjacent walls have FRP walls)
  - -baseboards falling off in staff room
  - Corrective Action(s): Submit floor plans drawn to scale with 2nd sink in barista area and mop sink in the back of house. Do not start construction on these plans until approved by regulatory authorities
  - Paint or seal all exposed wood
  - Paint or seal all unfinished walls. ensure that wall and floor joints are sealed and coved to allow for easy cleaning
  - Reinstall the mop sink after floor plans have been approved
  - Operator will be provide floor plans within 1 week.
  - Violation Score: 5
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: 3 staff on site at the time of inspection, none of them had completed FOODSAFE level 1
  - Corrective Action(s): Minimum 1 staff member with FOODSAFE level 1 certification must be on site during all times of operation.
  - Violation Score: 1
Routine InspectionAug 2, 2022
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Barista cooler contents measured >4C: oat milk 8C, ambient temperature 8C
  - Corrective Action(s): moved potentially hazardous foods into working cooler units. Do not use this cooler unit for holding potentially hazardous foods until it has been repaired.
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): REPEAT OBSERVATION: staff wash and sanitize continuously used equipment once a day (end of the day). Continuously used equipment must be sanitized minimum once every 4 hours.
  - Corrective Action(s): Run all carafes through the dishwasher every 4 hours. Create a log or timer system to keep track
  - Violation Score: 5
  - 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
  - Observation (CORRECTED DURING INSPECTION): Surface sanitizer measured 0 ppm QUATS in the only spray bottle available in the front of house
  - Corrective Action(s): re-made. ensure that sanitizer solution is made daily and tested daily to meet 200 ppm QUATS concentration requirement
  - Violation Score: 5
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: REPEAT OBSERVATION: floor plans have not been submitted for the renovations that have taken place. This was coded and written in the previous routine inspection dating June 29, 2021 when a closure order was issued. the following issues were identified:
  - -barista area is only equipped with a single compartment handsink. this area at minimum requires one more sink as a utility sink and dump sink
  - -unfinished wall and floor joints under the counters around the barista station
  - -unfinished wall and floor joints around the large ice machine near POS
  - -unfinished 2X4 wood support beside the large ice machine
  - -mop sink in the back of house is still missing (since June 2021)
  - -unfinished wall and floor joints around the mop sink and wall towards the door
  - -unfinished wall across from back of house handsink (adjacent walls have FRP walls)
  - -baseboards falling off in staff room
  - Corrective Action(s): Submit floor plans drawn to scale with 2nd sink in barista area and mop sink in the back of house. Do not start construction on these plans until approved by regulatory authorities
  - Paint or seal all exposed wood
  - Paint or seal all unfinished walls. ensure that wall and floor joints are sealed and coved to allow for easy cleaning
  - Reinstall the mop sink after floor plans have been approved
  - Violation Score: 5
  - 209 - Food not protected from contamination [s. 12(a)]
  - Observation: ice scoop stored in ice (within smaller ice machine)
  - Corrective Action(s): moved to a clean container. ensure that ice scoops are kept in a clean container and handles are not stored in food (ice included)
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Barista cooler is unable to maintain contents <4C at the time of inspection
  - Corrective Action(s): service the cooler unit. must be repaired before 10:00am August 05
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: 3 staff on site at the time of inspection, none of them had completed FOODSAFE level 1
  - Corrective Action(s): Minimum 1 staff member with FOODSAFE level 1 certification must be on site during all times of operation.
  - Violation Score: 1
Follow-Up InspectionJun 30, 2021
0 infractions
Routine InspectionJun 29, 2021
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Dairy products in the bar cooler measured 11.7C internal, iced coffee measured 13.9C internal, chai mix measured 14.1C internal.
  - Corrective Action(s): potentially hazardous foods discarded, other contents moved to working cooler in the back of house. ensure that all cold potentially hazardous foods are kept <4C at all times.
  - Violation Score: 15
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: Renovations of front of house and back of house started without obtaining health approval.
  - -Back of house layout changed
  - -Flooring in the coffee bar has been removed and concrete exposed
  - -Janitorial mop sink disconnected from wall, plumbing in wall exposed
  - -Packages of food and to go containers have a layer of dust from demos
  - Corrective Action(s): As per inspection reports from May and Dec 2019, floor plans for renovations were to be submitted to City of New Westminster and Fraser Health for review prior to commencing work.
  - Order issued to cease renovations until floor plans are reviewed and approved by area inspector
  - Violation Score: 5
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Tile floors in the bar have been removed, floor is not able to be cleaned properly. construction dust and debris noted in bar cubbies, food packages, food handling utensils, and take out containers.
  - Corrective Action(s): Full cleaning of the facility required after renovations are complete.
  - Violation Score: 9
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: -South display cooler, bar cooler, and mini black cooler unable to maintain contents <4C.
  - -Ice machine was pooling water inside ice machine well
  - -Janitorial sink not connected to plumbing
  - -Bar cooler door's hinges broken, does not close properly
  - Corrective Action(s): Repair the above noted items.
  - Violation Score: 9
Routine InspectionOct 15, 2020
1 infraction
- 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
  - Observation (CORRECTED DURING INSPECTION): Barista station wiping cloth not stored in sanitizer solution at the time of inspection
  - Corrective Action(s): Replaced. ensure that wiping cloths are stored in sanitizer solution when not in use
  - Violation Score: 5
Routine InspectionDec 12, 2019
1 infraction
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Display coolers measured 6C to 7C ambient temperature. though the machine was going through defrost cycle, some foods measured 6C internal.
  - Corrective Action(s): Ensure that potentially hazardous foods are moved to a properly working cooler if this continues
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): REPEAT OBSERVATION: milk carafes, blenders and spoons not sanitized until end of day
  - Corrective Action(s): All continuously used utensils must be cleaned and sanitized every 4 hours. Follow the tracking sheet above the front of house handwash station.
  - Violation Score: 5
Follow-Up InspectionJul 8, 2019
1 infraction
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation: OUTSTANDING: display cooler adjacent to POS system found to have an ambient temperature of 8C
  - Records indicate that the cooler unit was 3C earlier this morning
  - Most items are non-potentially hazardous, however there were cheesecakes, and samosas in this unit.
  - Corrective Action(s): Moved samosas and cheesecake to working adjacent cooler.
  - Cooler unit must be repaired as per correction order issued previously.
  - Only use this cooler unit for display of non-potentially hazardous foods
  - Violation Score: 5
Follow-Up InspectionMay 30, 2019
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): OUTSTANDING: display cooler adjacent to POS system found to have an ambient temperature of 6 degrees C.
  - Records indicate that the cooler unit was 5 degrees C in AM and has not been consistently <4 degrees C for the past 2 weeks
  - Wraps and sandwiches stored in the unit (brought out today) moved to working cooler unit in the back of house
  - Corrective Action(s): Do not use this cooler unit for the storage of potentially hazardous foods (yogurt parfaits, sandwiches, cream cheese, etc)
  - Have the cooler unit repaired so it is capable of holding contents <4 degrees C
  - Products for display may be held in the cooler unit but cannot be for sale.
  - correction order issued
  - Violation Score: 5
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
  - Observation: OUTSTANDING: duct tape used to hold bar cooler door seal in place
  - Corrective Action(s): repair the door seal. duct tape is not an acceptable material for repairing food equipment
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: OUTSTANDING: display cooler adjacent to POS system found to have an ambient temperature of 6 degrees C.
  - Records indicate that the cooler unit was 5 degrees C in AM and has not been consistently <4 degrees C for the past 2 weeks
  - Corrective Action(s): Do not use this cooler unit for the storage of potentially hazardous foods (yogurt parfaits, sandwiches, cream cheese, etc)
  - Have the cooler unit repaired so it is capable of holding contents <4 degrees C
  - Violation Score: 9
Routine InspectionMay 10, 2019
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Display cooler adjacent to POS found to be holding contents >4C
  - -2 yogurt parfaits
  - -4 cup salads
  - -various sandwiches and wraps
  - Morning and evening temperature records indicate that the cooler unit has been >4C for several weeks
  - Corrective Action(s): discarded potentially hazardous contents.
  - Do not use this cooler unit to hold cold potentially hazardous foods until it has been repaired.
  - Products for display may be held in the cooler unit but cannot be for sale.
  - Repair the cooler so it is capable of holding products <4C at all times.
  - Violation Score: 15
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Milk carafes, blenders and spoons not sanitized until end of day.
  - Corrective Action(s): All continuously used utensils must be cleaned and sanitized every 4 hours. Reminder to follow tracking sheet above front of house handwash station
  - Violation Score: 5
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
  - Observation: Duct tape used to hold bar cooler door seal in place.
  - Corrective Action(s): Repair the door seal. duct tape is not an acceptable material for repairing food premises.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Display cooler adjacent to display cooler found to have an ambient temperature of 9 degrees C
  - Corrective Action(s): Potentially hazardous foods in the cooler were discarded.
  - do not use this cooler unit until it has been repaired and is capable of holding contents <4C at all times.
  - Violation Score:
Routine InspectionDec 17, 2018
1 infraction
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
  - Observation: Manager and staff on site. FOODSAFE level 1 certification could not be verified
  - Corrective Action(s): Ensure that minimum 1 staff member with FOODSAFE level 1 certification is on site at all times of operation. proof of course completion must be available for inspection
  - Violation Score: 1
Follow-Up InspectionJun 29, 2018
0 infractions
Routine InspectionJun 25, 2018
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Sweets display cooler and mini bar cooler found to be holding foods >4 degrees C
  - Discarded 7 mini chocolate milks, 7 mini milks, and multiple individual packs of cream cheese from display cooler
  - Discarded dairy and dairy alternatives
  - Corrective Action(s): Do not use the cooler units until they are capable of holding contents <4 degrees C
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Staff do not keep track of warewashing milk carafes.
  - Corrective Action(s): continuously used containers must be cleaned and sanitized every 4 hours
  - retrain staff and obtain timer
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: containers of chocolate for hot chocolate stored underneath paper towels by handsink. this is not a sanitary location
  - Corrective Action(s): Move chocolate to a sanitary location
  - Violation Score: 3
  - 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
  - Observation: Containers in the freezer found to have dividers made of cardboard, tape, and foil.
  - Corrective Action(s): Discard the dividers and replace with food grade dividers (plexiglass, stainless steel, etc.)
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Display cooler (right) and mini display cooler holding contents >4 degrees C
  - Corrective Action(s): repair the cooler units.
  - Violation Score: 3
Routine InspectionSep 29, 2011
0 infractions