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Whitby's Coffee House

14829 Marine Dr, White Rock · Restaurant

Official record from Fraser Health →

Inspection summary

Whitby's Coffee House has been inspected 14 times by Fraser Health Authority since January 11, 2012. The most recent inspection, on May 20, 2026, recorded 1 infraction.

8 of 14 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pests, Cleaning and sanitizing and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on April 11, 2024. For example: 304 - Premises not free of pests [s. 26(a)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on September 22, 2022. For example: 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on April 22, 2022. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on February 27, 2018. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on May 20, 2026. For example: 104 - Permit not posted in a conspicuous location [s. 8(7)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Routine Inspection

    1 infraction

    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Permit to operate not posted in a conspicuous location.
      • Corrective Action(s): Ensure the permit to operate issued by Fraser Health is posted in plain view of the public. Correct by May 21, 2026.
      • Violation Score: 1
      • 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
      • Observation: Front display freezer for gelatos ambient air temperature ~ -12 degrees C. Back storage area Frigidaire freezer ambient air temperature ~ -11 degrees C.
      • Corrective Action(s): Ensure all frozen potentially hazardous foods are stored/displayed at or below -18 degrees C.
      • Violation Score: 1
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Front display freezer for gelatos ambient air temperature ~ -12 degrees C. Back storage area Frigidaire freezer ambient air temperature ~ -11 degrees C.
      • Corrective Action(s): Adjust temperature setting or service if required. Ensure freezer units are capable of maintaining -18 degrees C or less. Correct by May 31, 2026.
      • Violation Score: 3
  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation (CORRECTED DURING INSPECTION): Observed old mice droppings on shelving near display cooler.
      • Corrective Action(s): Clean up droppings and sanitize affected surfaces. Monitor pest activity and contact pest control if new droppings are observed.
      • Violation Score: 3
  4. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Observed old rodent droppings on the shelving near the dishwashing area.
      • Corrective Action(s): Clean up droppings and sanitize affected surfaces. Contact pest control company if new droppings are observed.
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation (CORRECTED DURING INSPECTION): Newspaper lining the shelving under the expresso machine is dirty and has absorbed syrups.
      • Corrective Action(s): Discard the dirty newspaper as it cannot be properly cleaned and sanitized and can attract pests.
      • Violation Score: 3
  5. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Dipper wells found to be improperly plumbed which explains why they are not being used. (dipper well drains are "plumbed" to a bucket.) This infraction (improperly stored scoops and non-use of dipper wells) has been noted on all three of the previous 3 routine inspection reports. This is a serious infraction and continued infractions of this nature will result in increased enforcement; most likely the issuance of violation tickets. Options for compliance discussed. Operator is going to purchase enough scoops that they will keep one scoop per flavour in the actual ice creams on display.
      • Corrective Action(s):
      • Violation Score: 15
    • 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
      • Observation: Dipper wells found not plumbed to a functional drain; only to a bucket. Plumb properly to a functioning drain, or remove.
      • Corrective Action(s):
      • Violation Score: 5
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Numerous areas on shelves and under equipment are very dirty. Clean.
      • Corrective Action(s):
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation (CORRECTED DURING INSPECTION): Corrugated plastic board covering ice cream freezer is very dirty and worn. This was required to be removed in a previous inspection. If you wish to cover this freezer it must be with an acceptable food grade surface. If this violation continues further enforcement action will be taken.
      • Corrective Action(s):
      • Violation Score: 3
      • 310 - Single use containers & utensils are used more than once [s. 20]
      • Observation: Single use gloves have been removed and stored for re-use in multiple locations. Discard all disposable gloves as soon as they are removed.
      • Corrective Action(s):
      • Violation Score: 9
  6. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): In coffee bar area, spoon and thermometer stored in standing water at room temperature. Ice cream scoop stored in standing water at room temperature.
      • Corrective Action(s): Ensure spoons and any other food contact surfaces are stored in ice water or water above 60C. Ensure dipper well is working and turned on at all times.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Wet dish clothes used for cleaning food contact surfaces. Not stored in sanitizer solution.
      • Corrective Action(s): Store all dish clothes in a sanitizer solution, as leaving on counter allows for the growth of pathogens/microbes when cloth is wet or use a spray sanitizer solution.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Ice machine has mold growth and overall not kept in sanitary condition.
      • Corrective Action(s): Empty ice machine and clean as per manufactures instructions. Ensure ice machine is cleaned regularly.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Shelves lined with non-food grade material. Dust and debris build-up on shelves in back prep area, debris build-up under chest freezer & sink.
      • Corrective Action(s): Do not line shelves with non-food grade material. Ensure shelves are cleaned regularly. Clean behind and underneath hard to reach areas.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation (CORRECTED DURING INSPECTION): Dipper well was not working at the time of inspection. Ice cream scoops stored in adequately.
      • Corrective Action(s): Repair/scrub dipper well. Dipper mill was fixed during inspection. Ensure dipper well is turned on during business hours, and is in good working order.
      • Violation Score: 3
  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    0 infractions

  9. Routine Inspection

    0 infractions

  10. Routine Inspection

    0 infractions

  11. Follow-Up Inspection

    0 infractions

  12. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Sandwich display cooler is at 7.9 C (air temperature) and 7.1 C (food temperature).
      • Corrective Action(s): Sandwiches are made fresh daily. Move all potentially hazardous foods (sandwiches, cheesecake, sausage rolls, samosas) to an alternate cooler so that they will be stored at 4C or colder. Do not store any potentially hazardous foods in this cooler unless it can keep them at 4 C or colder and have adequate air flow to all shelves.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: There is no hot water or paper towels at the staff washroom hand sink. Apparently the hot water tank was leaking.
      • Corrective Action(s): Provide hot water at the staff washroom hand sink. Until hot water is provided, lock staff washroom and have staff use the customer washroom which does have hot and cold running water, liquid soap and paper towels.
      • Violation Score: 15
  13. Routine Inspection

    0 infractions

  14. Routine Inspection

    0 infractions

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