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Willow Tree Village - Whirlpool

714 Willow Park Drive SE Calgary AB T2J 0L8 · Aquatic Facility

Official record from Alberta →

Inspection summary

Willow Tree Village - Whirlpool has been inspected 11 times by Alberta Health Services (Environmental Public Health) since July 19, 2024. The most recent inspection, on September 1, 2026, found no infractions.

4 of 11 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 8 times across 6 separate inspections, most recently on August 21, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on August 26, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on August 26, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Risk Management Inspection

    0 infractions

  2. Risk Management Inspection

    2 infractions

    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Daily water chemistry testing records were not completed.-ensure the water chemistry is tested every day and recorded.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • No anti-entrapment plans were available (or in the AHS files).-submit the anti-entrapment plan for the whirlpool.-UPDATE: anti-entrapment plans are up-to-date but are on-site; will go on-site to review.
  3. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) One floating weir in the whirlpool was no longer floating so it was not skimming the surface of the water.-replace the malfunctioning floating weir.2) There was no flow meter.-install a flow meter.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Daily water chemistry testing records were not completed.-ensure the water chemistry is tested every day and recorded.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • No anti-entrapment plans were available (or in the AHS files).-submit the anti-entrapment plan for the whirlpool.
  4. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Sep 3, 2025 had Pseudomonas aeruginosa isolated.-treat and resampleID: 25ES-247E00258
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Sep 10, 2025 had Pseudomonas aeruginosa isolated.-treat and re-sample-ID: 25ES-253E00436
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on Sep 10, 2025 had a Heterotrophic Plate Count of 160 CFU/mL-treat & resampleID: 25ES-253E00436
  5. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Sep 3, 2025 had Pseudomonas aeruginosa isolated.-treat and resampleID: 25ES-247E00258
  6. Risk Management Inspection

    0 infractions

  7. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on July 16, 2025 had Pseudomonas aeruginosa Isolated.ID 25ES-198E00146
  8. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The sample collected on August 22, 2024 had total coliforms present.Treat the hot tub and send in a resample.
  9. Risk Management Inspection

    0 infractions

  10. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The sample collected on July 24, 2024 had psedomonas present.Treat the pool, rebalance the chemistry, and send in a resample.
  11. Monitoring Inspection

    0 infractions

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