7-Eleven #32102
3160 Smith Dr Armstrong BC V0E 1B1 · Restaurant - Food Service
Details
- Google rating
- 3.6 / 5 (18)
- Phone
- (250) 546-2188
- Website
- Visit website →
Opening hours
- FridayOpen 24 hours
- MondayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- ThursdayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
Contact details, hours and reviews from Google Maps
Inspection summary
7-Eleven #32102 has been inspected 7 times by Interior Health Authority since October 9, 2014. The most recent inspection, on August 5, 2026, recorded 3 infractions.
2 of 7 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 3 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination and Food temperature control.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 3 times across 3 separate inspections, most recently on August 29, 2024. For example:
5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 2 times across 2 separate inspections, most recently on August 29, 2024. For example:
2 Are proper temperature controls maintained to ensure safe storage and display of foods?
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 4 times across 2 separate inspections, most recently on August 5, 2026. For example:
1 Does the operator have a valid operating permit or approval to operate?
About this data
These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
7 inspections
- Monitoring
3 infractions
- F3.1 Does the operator have a valid operating permit or approval to operate?
- Observation(s): Please locate and post your food permit behind the service counter where patrons can see it. If you cannot locate than you may request a reprint for $30 by calling 250-833-4106.
- F3.1A A valid permit to operate must be posted in a conspicuous location.
- F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
- Observation(s): Please obtain corporate food safety policies/plan.
- F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
- Observation(s): Please obtain corporate food safety policies/plan.
- F3.1 Does the operator have a valid operating permit or approval to operate?
- Monitoring
0 infractions
- Monitoring
2 infractions
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Observation(s): - upright cooler at 7C, and their gauge also read above 40F
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): - hole in wall due to plumbing repair
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Monitoring
1 infraction
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): F2.5B - Facility requires more frequent cleaning of high touch areas. General premises sanitation is poor.
- F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Monitoring
2 infractions
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): F2.5B General sanitation of the premises was observed to be poor. Corrective action: Improve sanitation plan to: • Enhance cleaning of food preparation, service and storage area floors • Enhance cleaning of high touch areas (doors, fridge and freezer handles)
- F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
- F3.1 Does the operator have a valid operating permit or approval to operate?
- Observation(s): F3.1A Permit to Operate and associated 2022/23 fiscal decal was not posted at the time of inspection Corrective action: Post Permit to Operate with 2022/23 fiscal decal affixed in a conspicuous location
- F3.1A A valid permit to operate must be posted in a conspicuous location.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Monitoring
1 infraction
- F1.2 - Are proper hot holding procedures followed?
- Observation(s): 1. The chicken kebob was approximately 57°C at time of inspection. The holding time on these was 2 hours and then they were discarded. Ensure this hot holding unit can maintain the food temperature of ≥60°C at all times. 2. The unit closest to the till (with the kebobs) did not have a thermometer in the unit. Ensure a NSF certified thermometer is placed in the unit to monitor temperatures. All other hot holding temperatures acceptable. Foods are heated to ≥74°C prior to placing in hot holding unit. Hot holding logs in place.
- F1.2A - Potentially hazardous food must be stored or displayed at 60°C or hotter.
- F1.2B - Accurate thermometers must be provided to monitor equipment.
- F1.2 - Are proper hot holding procedures followed?
- Monitoring
0 infractions
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Reviews
Reviews provided by Google Maps- Michael Drager
I am a regular customer at the 7-Eleven in Armstrong, BC, and I have to take a moment to specifically recognize Gord. He is, without a doubt, the reason I keep coming back. Gord consistently provides the excellent customer service every-time I visit the store! Gord is always genuinely friendly, incredibly quick, and efficient, even when the line is out the door. He treats every customer with patience and a massive smile, making even the quickest transaction feel personal and positive. He's a true local face who remembers people's small usual orders or just offers a friendly word that can instantly brighten your day. Keep up the fantastic work, Gord—you're the best!
- Astrid P
Went in and asked for a 10 and 10 of wings and wedges and for the wings to be tossed in honey garlic. The chick plopped 10 of each in then after i asked again for the wings to be sauced she dumped what was left of the honey garlic on top of the potatoes which were on top of the wings. I loved the wings from here cuz they are the most flavorful and juiciest 7/11 wings ive ever found. Im very dissatisfied and disappointed in the customer service I received.
- Hailey Letner
Female staff are awesome. Some of the male staff had gotten angry at me for parking by a pump when buying products inside the store. Another time I was yelled at for keeping my car running in -20 weather. No, I wasnt filling up. Yes it was staff that got angry at me.
- Austin Watters
Armstrong employee KAREN (YES THATS HER NAME) Needs to be retrained on the petro system. Unfortunately had to argue with her on how to apply petro points to the total for fuel and ended up just leaving after her poor attempt at belittling. Which Unfortunately also set me off. I'm definitely not sorry for what I said. But she either needs to be re trained, or fired. Pathetic excuse of a human.
- Troy Manuck
This place is the biggest JOKE!! They will rip you off if you are not paying attention BE CAREFUL.. Check your lotto tickets on the app DO NOT TRUST the cashier. They told me mine were not winners but the one was. And if you pay with cash. Double check what they give you for change.
- Geoff
Another FORMER customer complaint about rude staff and manager at Armstrong store. Complained about clerk not validating lotto ticket when I bought it...I live 15 miles away...when I tried to cash the lotto ticket where I live i was told I had to drive back to armstrong where I bought it as they had not activated it...when I complained at the store about 30 mile round trip drive...the time...the gas..I was told by till clerk and manager that I should be happy. When I said that I actually thought they might have apologized for their mistake and inconvenience caused....the manager very snidely said I apologize you had to go for a drive!!! Still not apologizing for not doing their job to activate the ticket when purchased. Did not take any responsibility at all. VERY UNPROFESSIONAL I will never be a customer again! Judging by all the other negative reviews about this rude condecending staff I am not the only one...obviously they are allowed to treat customers badly!!! Do not paste you're template reply that you added to all the other complaints about this staff and manager. JUST LET ALL THE BAD REVIEWS PILE UP BUT WON'T DO ANYTHING ABOUT THEM UPDATE....of course you respond with the same template response as every other complaint about you're staff....don't worry ALL of the details have been provided to much higher management of 7-11 than you. I am sure you will be hearing from them!!! Maybe try correcting staff behavior instead of watching multiple complaints about staff just keep piling up!!!
- Christian Flaten
The staff all need to be reassessed. I’ve had multiple disappointing experiences at the Armstrong 7-Eleven. The workers often come across as lazy and uninterested in their jobs. It feels like they’re just going through the motions with little effort or care. Customer service is lacking, and you rarely get a greeting or any sense of urgency. It’s frustrating when you’re trying to get in and out quickly, but the staff doesn’t seem to take their roles seriously. Definitely not the level of service you’d expect from a place that’s supposed to be convenient.
- Brady the Guide
They NEVER refill the receipt paper on the gas pumps. Annoying.
- Michael Drager
I am a regular customer at the 7-Eleven in Armstrong, BC, and I have to take a moment to specifically recognize Gord. He is, without a doubt, the reason I keep coming back. Gord consistently provides the excellent customer service …
- Astrid P
Went in and asked for a 10 and 10 of wings and wedges and for the wings to be tossed in honey garlic. The chick plopped 10 of each in then after i asked again for the wings to be sauced she dumped what was left of the honey garlic on top of …
- Hailey Letner
Female staff are awesome. Some of the male staff had gotten angry at me for parking by a pump when buying products inside the store. Another time I was yelled at for keeping my car running in -20 weather. No, I wasnt filling up. Yes it was staff that got angry at me.
- Austin Watters
Armstrong employee KAREN (YES THATS HER NAME) Needs to be retrained on the petro system. Unfortunately had to argue with her on how to apply petro points to the total for fuel and ended up just leaving after her poor attempt at belittling. …
- Troy Manuck
This place is the biggest JOKE!! They will rip you off if you are not paying attention BE CAREFUL.. Check your lotto tickets on the app DO NOT TRUST the cashier. …
- Geoff
Another FORMER customer complaint about rude staff and manager at Armstrong store. Complained about clerk not validating lotto ticket when I bought it...I live 15 …
- Christian Flaten
The staff all need to be reassessed. I’ve had multiple disappointing experiences at the Armstrong 7-Eleven. The workers often come across as lazy and uninterested in their jobs. It feels like they’re just going through the motions with …
- Brady the Guide
They NEVER refill the receipt paper on the gas pumps. Annoying.
- Lloyd Boonstra
New machines now dispense freshly ground individual coffee, latte, cappuccino, etc. (see photo for prices). This location, in particular, usually has a very good selection of baked goods and hot ready to go meal items.
- Rene Pothier
I actually really enjoy coming to this one. For the most part everything is well stocked and kept up with. I will say a huge downside for me and why I only gave 3 stars, is their speaker for the mobile checkout has been broken for months. I …