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Aqua Pure Premium Water Inc.

1320 Dalhousie Dr Kamloops BC V2C 5P7 · Water Bottling - Food Processing

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Details

Google rating
4.4 / 5 (50)

Opening hours

  • Friday9 AM–6 PM
  • Monday9 AM–6 PM
  • Saturday9 AM–5 PM
  • SundayClosed
  • Thursday9 AM–6 PM
  • Tuesday9 AM–6 PM
  • Wednesday9 AM–6 PM

Contact details, hours and reviews from Google Maps

8 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    2 infractions

    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): • NEW INFRACTION: At the time of inspection, chlorine test strips were not available for testing the chlorine sanitizer concentration in the bottle washer. The sanitizer concentration must be tested daily to ensure that a concentration of 25 ppm-50ppm is maintained. Correct right away. • NOTE: local addresses of where test strips can be purchased are provided in the accompanying email.
      • F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): • INFRACTION NOT RESOLVED: This is an outstanding infraction from the previous inspection report. A chlorine sanitizer concentration was not detectable in the bottle washer; a chlorine sanitizer concentration of 25 ppm - 50 ppm must be maintained for proper sanitizing of the water bottles. Check the prime of the chlorine pump to ensure that chlorine is being pumped into the machine (there is a sanitizer prime button on the control console of the machine). If sanitizer will not dispense into the washer, have a dishwasher technician inspect the washer and repair as needed. • NOTE: Have the staff check the sanitizer concentration daily to ensure that the correct concentration is being maintained.
      • F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
  3. Monitoring

    2 infractions

    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): • Facility must have chlorine test strips for testing the sanitizer concentration for the bottle washer. • Purchase sanitizer test strips and have them available for staff to test the sanitizer concentration daily. • Correct by December 30, 2021.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): • A sanitizer concentration could not be detected in the rinse cycle of the bottle washer. At the time of inspection the chlorine sanitizer container was empty. • Re-usable water bottles must be properly sanitized prior to being refilled. Provide sanitizer for the bottle washer right away, and have staff check the sanitizer concentration daily (with test strips).
      • F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
  4. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): 1. At the time of inspection chlorine sanitizer was not being dispensed into the bottle washer. Adjust or repair the bottle washer so that chlorine is dispensed into the washer during the sani-cycle; the chlorine sanitizer should have a 50 ppm concentration after being injected into the bottle washer. Staff must test the sanitizer pump and the sanitizer concentration daily to ensure that the bottle washer is sanitizing the re-usable water bottles. Correct right away. 2. Reduce the risk of the bottle caps from becoming contaminated by keeping the caps in a closed container. Do not leave the caps exposed in an open box on the floor or in the sink overnight.
      • F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
  5. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): a) No sanitizer was detectable in the bottle washer's sanitizing cycle. The re-usable water bottles are not being sanitized before they are filled. Chlorine sanitizer is available under the bottle washer but no chlorine sanitizer is being dispensed into the washer. b) The bottle caps installed on the bottles at the filling station are not sanitized prior to use. The bottle caps should be submersed in a sanitizer solution prior to use. All bottle caps must be stored and handled in a sanitary manner; do not store an open box of caps on the floor. c) This facility must properly sanitize water bottles prior to filling. any bottles returning from clients have the potential to be contaminated.
      • F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
  6. Monitoring

    2 infractions

    • F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): a) At the time of inspection sanitizer could not be detected in the bottle washer. The bottle washer chlorine dispensing system must be inspected and repaired if necessary; an adequate amount of chlorine sanitizer must be dispensed for proper bottle sanitizing. b) Staff must be instructed on how to test for sanitizer concentration; at the time of inspection staff could not find any test papers for checking sanitizer.
    • F3.8 - Are the sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): a) At the time of inspection staff could not accurately identify the sanitizer(s) used for sanitizing surfaces and water dispensing equipment and staff could not find sanitizer test papers. b) All food processors (includes water bottling) must have a sanitation plan that identifies for employees what is to be cleaned and sanitized and how to prepare the sanitizing solutions. At the time of inspection staff could not find any document or instruction on cleaning and sanitizing. The facility operator/owner should show staff where to find this information, or if the information is not available for staff then a sanitation plan must be written for staff. A guideline for developing a processors sanitation plan is attached with this report, the templates in the guideline can be used to develop a plan. Please contact Interior Health at 250-851-7349 if you require any assistance with this.
      • F3.8A - Written procedures must include cleaning and sanitizing requirements for the establishment and all equipment and utensils.
      • F3.8B - Written procedures must include a list of all cleaning and sanitizing agents, including their concentration and uses.
      • F3.8C - Written procedures must include a list of all pesticides used in the establishment, including uses and storage requirements.
  7. Monitoring

    0 infractions

  8. Monitoring

    0 infractions

Reviews

Reviews provided by Google Maps
  • qwerks20114223

    Called for information about costs with taxes etc, asked one question and got an answer that answered every question I had without having to bring it up. Whoever (male voice) answered the phone really seems to know and care about their work

  • Kay Danielle

    Love Aquapure. Everyone is always so kind and helpful. Great water and great service

  • Margaret Humphrey

    Staff are always polite and helpful as well as quick and efficient.

  • Matthew S

    AQUA PURE DRIVERS ALWAYS PARK IN HANDICAPPED PARKING TAKING THE SPOT AWAY FROM PERMIT HOLDERS.. THIS ISNT THE FIRST TIME IVE SEEN AQUA PURE DO THIS.. TOTAL BS THAT AQUA PURE DOES THIS.. I DID LEAVE MY NAME AND NUMBER WITH MANAGER FOR OWNER TO CALL ABOUT THIS AND NO ONE CALLED.. AVOID AQUA PURE !

  • Doug Fege

    Went to refill the water, customer service was excellent! A young feller cleaned filled, wiped down and loaded into my truck. Was absolutely a great experience. I will always come back here.

  • J W

    Water is good, price structure is alright, staff are friendly. Update: They raised their prices because of the increase to minimum wage, which is kinda lame from a consumer standpoint. That said I can't speak to when they last increased their prices, so it could be fair. It just sucks that the basis of the increase was wages for employees. Can't the owner bite some of that cost?

  • Sarah Laing

    The water tastes good, as it damn well should at $2/gallon. Bulk fill is not available. Kinda whack, but folks were lining up for it.

  • Brenda Duggan

    The staff are friendly, helpful, fast and courteous! The quality of the water is high with no weird tastes and the cost is fair. The store has many products for dispensing or filtering water.

  • qwerks20114223

    Called for information about costs with taxes etc, asked one question and got an answer that answered every question I had without having to bring it up. Whoever (male voice) answered the phone really seems to know and care about their work

  • Kay Danielle

    Love Aquapure. Everyone is always so kind and helpful. Great water and great service

  • Margaret Humphrey

    Staff are always polite and helpful as well as quick and efficient.

  • Matthew S

    AQUA PURE DRIVERS ALWAYS PARK IN HANDICAPPED PARKING TAKING THE SPOT AWAY FROM PERMIT HOLDERS.. THIS ISNT THE FIRST TIME IVE SEEN AQUA PURE DO THIS.. TOTAL BS THAT AQUA PURE DOES THIS.. I DID LEAVE MY NAME AND NUMBER WITH MANAGER FOR OWNER TO CALL ABOUT THIS AND NO ONE CALLED.. AVOID AQUA PURE !

  • Doug Fege

    Went to refill the water, customer service was excellent! A young feller cleaned filled, wiped down and loaded into my truck. Was absolutely a great experience. I will always come back here.

  • J W

    Water is good, price structure is alright, staff are friendly. Update: They raised their prices because of the increase to minimum wage, which is kinda …

  • Sarah Laing

    The water tastes good, as it damn well should at $2/gallon. Bulk fill is not available. Kinda whack, but folks were lining up for it.

  • Brenda Duggan

    The staff are friendly, helpful, fast and courteous! The quality of the water is high with no weird tastes and the cost is fair. The store has many products for dispensing or filtering water.

  • Howard King

    BEST PRICE in all of Kamloops. Quick and great service. They always carry the filled bottles to the car. Water is SUPER CLEAN! 7 stage filtration makes the water taste remarkably different than tap water which often smells like chlorine.

  • Alex Armstrong

    We were quoted one price then charged another for the water for our sporting event. We overestimated the amount of water we would need; they were just going to dump the water even though the lids were still sealed. So we swapped our full …

  • Kamloops “Fishy” Explorer

    Prices went up but good service!

  • Akash Deep

    The service at this bottled water business is terrible. The person in change is always on the phone and never pays attention to customers. Very disappointing experience. My friend told me to write this review.

  • Jennifer Sawchuck

    I have seen your drivers park in Handicapped spots as well.. My Grandmother uses a walker and it’s pretty bad when your company drivers for Aqua Pure are taking up the handicapped spots when someone else needs the spot When Aqua pure has no permit to park in Handicapped spots ..

  • Arlene C Huska

    Always friendly and carries bottles to my car great service Happy New Year to all the staff

  • J Ciancone

    Great clean water and friendly staff! We have a well so have been drinking bottled water for years. These guys are great.

  • Gr8t outdoors

    Address is actually 1320 Dalhousie, the side road, not Notre dame, Petland is on the front and there waterfill machine is out of order, and the paper for sign looks old

  • Rob Steed

    Super fast and friendly service every time I go there. Thanks Jordan, Manpreet, and Trevor you guys Rock!!!

  • NINSIIMA RONALD

    its a good, quick and reliable place , also its a clean place . someone will take your water to the car . that's really great

  • Alphonse L'Abbe

    When we were evacuated from Merritt and needed some water to go back to Merritt ,they gave us an extra bottle to help out. It’s not much but if all evacuees got water there that would add up. Thank you

  • Jennifer Crall

    Best water hands down. The people have always been polite and quick on service.

  • Anthony Parkin

    Family owned and operated, great service and they carry out your full water jugs to your vehicle once they refill them.

  • Trudi Q

    Friendly staff, helpful and courteous. Love that they accompany store to door service.

  • Greg Marshall

    Friendly helpful service at a fair price. Staff carries water jugs out and loads them in your vehicle.

  • Jeff Goebel

    Nice guys always bring your bottles to the car. Fast!

  • Frank Rollins

    Cheapest water in town and very helpful staff. My go to spot regularly for water

  • Catalina Gomez

    Great service!! The staff is super helpful and fast.

  • Doug Whitney

    Awesome place bring in your empty water bottles they will refill them and bring them back to your vehicle

  • A Tolentino

    Customer service improved since I reviewed 2 years ago.. from 1 to 4 stars

  • Michelle Benson

    Super easy so quick and great prices. Super nice staff

  • Adam Marsh

    Fair prices, good water and very efficient and friendly service.

  • johnjewel55

    Great place. Just wish water was cheaper

  • Alex Passini

    Good service and clean show room. Their ROs were a little expensive.

  • Rhiannon Ellery

    Very friendly and helpful staff. Excellent product.

  • Sharon D

    Picking up water. Fast, Friendly, comparable prices

  • anne odwyer

    Fast, courteous, clean... these guys are great.

  • Carla Schofield - Hamel

    Great service...always fast and efficient.

  • Denni Bonetti

    Excellent service, great water!

  • Shana Kushniruk

    Rude service. Staff is not knowledgeable or friendly.

  • Jake Cooke

    Tried calling multiple times, left VM, no callback.

  • Justin Jardine

    Good service every time!

  • Angela Clarke

    Friendly, they help you carry your water to your car.

  • Ed Smeeton

    Staff always friendly and helpful.