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BCIT - Tim Hortons Unit #67424

3700 Willingdon Ave, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

BCIT - Tim Hortons Unit #67424 has been inspected 19 times by Fraser Health Authority since December 11, 2012. The most recent inspection, on August 17, 2026, recorded 2 infractions.

9 of 19 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 6 times across 4 separate inspections, most recently on August 17, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 4 times across 4 separate inspections, most recently on August 11, 2025. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 3 times across 3 separate inspections, most recently on August 11, 2025. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on August 25, 2023. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on March 6, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Upon arrival of EHO sanitizer buckets had stickers indicating they needed to be changed 30 minutes prior. One bucket of sanitizer solution was found to be at concentrations of less than 200ppm QUAT. CORRECTED DURING INSPECTION.
      • .
      • Corrective Action(s): Ensure staff are changing sanitizer solution buckets when time is up.
      • .
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Upon arrival of EHO two hand sinks and liquid soap dispensing units blocked.
      • One sink liquid soap dispensing unit blocked with cardboard box and one sink soap dispensing unit blocked with fallen glove containers.
      • CORRECTED AT TIME OF INSPECTION - items removed.
      • .
      • Corrective Action(s): Ensure sinks are free from obstructions. Limit what is stored around sink to only liquid soap.
      • .
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Floor of walk in freezer unit has "button" seal missing from middle of stainless floor. There is now a small hole in the stainless steel which is accumulating debris
      • Back door has issues with the lock. Lock can not be opened from outside. Staff have to prop door open. This has potential for rodent infestation
      • Glove container has fallen into hand sink area and is blocking soap dispensing unit. Too many items around sink due to this large container now taking up space.
      • .
      • Corrective Action(s): Have floor of walk in freezer unit sealed in this area where "button" has popped out.
      • Back door lock must be repaired so that it does not have to be propped open.
      • Glove container needs to be hung back onto wall so that it is not blocking hand sink.
      • .
      • Violation Score: 3
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Final cleaning required at facility.
      • .
      • Corrective Action(s): Ensure final cleaning occurs
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Some items requiring finishing from contractor:
      • - Any areas around plumbing which have gap need to be filled to prevent against pest entry.
      • - Wall board missing under plumbing stack at West hand sink
      • - locate sink plugs
      • - Three compartment sink hot water is leaking at hot water handle of faucet.
      • .
      • Corrective Action(s): Ensure the above items are completed prior to opening.
      • .
      • Violation Score: 3
  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Food items in walk in cooler unit measured to be at between 7 and 8 degrees Celsius (milk, cheese, eggs)
      • CORRECTED DURING INSPECTION - items relocated to functional cooler units.
      • .
      • Corrective Action(s): Do not use cooler units that are not at temperatures of 4 degrees Celsius. Temperatures may not come down.
      • .
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Upon arrival of EHO containers of sanitizer solution at front food service area were at concentrations less than 200ppm QUAT.
      • CORRECTED DURING INSPECTION - sanitizer containers refilled with new solution.
      • .
      • Sanitizer dispensed from unit is not at 200ppm QUAT. Unit is not dispensing sanitizer at appropriate temperatures. Temperatures of 50-100ppm QUAT were observed at time of inspection.
      • .
      • Corrective Action(s): Ensure sanitizer solution is changed out frequently.
      • .
      • Have sanitizer unit serviced immediately. Until such time as unit is repaired the solution needs to be dispensed from SE12 three compartment sink.
      • .
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Front of ice machine is missing door. No protection for ice inside. Door has been removed as it is broken.
      • .
      • Corrective Action(s): Replace door. If door can not be replaced then replace the unit. Broken door has been an issue for awhile. Unit needs to be replaced. Seek out replacement immediately.
      • .
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Main walk in cooler unit measuring temperatures of between 10 and 15 degrees Celsius. Ambient air temperatures not maintained at 4 degrees Celsius or less.
      • .
      • Corrective Action(s): Make repairs to cooler unit. Ensure temperatures of less than or equal to 4 degrees Celsius are maintained.
      • Do not use cooler to store potentially hazardous food items until such time as cooler reaches and maintains temperatures of less than or equal to 4 degrees Celsius.
      • .
      • Violation Score: 15
  5. Follow-Up Inspection

    0 infractions

  6. Follow-Up Inspection

    0 infractions

  7. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Dishwasher broken and not in use.
      • Three compartment sink set up upon arrival of EHO. Sanitizer solution at 200ppm in third compartment of sink. Sanitizer test strips for dishwashing area. Facility has brought in additional staff for washing of dishes. Staff member was found at time of inspection to be washing items
      • Dishwasher found to be malfunctioning yesterday. Technician was called and serviced machine for 3 hours. Technician has been called for additional servicing of unit. Technician has ordered parts for servicing
      • .
      • Ice machine has duct tape around top
      • .
      • Corrective Action(s): Ensure three compartment sink manual warewashing is employed as an alternative method for dishwashing is set up. Common use items are still required by sanitation plan to be washed and sanitized after two hours. Manual dishwashing methods are to be used until such time as dishwasher is repaired.
      • Ensure dishwasher is repaired as soon as possible.
      • .
      • Duct tape is unsuitable for food preparation areas.
      • .
      • .
      • Violation Score: 15
  8. Follow-Up Inspection

    0 infractions

  9. Follow-Up Inspection

    0 infractions

  10. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Dishwasher broken but three compartment sink not set up upon arrival of EHO.
      • Sanitizer solution at 0ppm in third compartment of sink once three compartment sink was set up.
      • Sanitizer test strips missing from dishwashing area
      • Three hours had lapsed since opening and according to sanitation plan commonly used items are to be washed and sanitized after 2 hours. It was now three hours and no method on site set up for dishwashing was observed by EHO. Facility had no way to wash and sanitize items upon arrival of EHO.
      • CORRECTED DURING INSPECTION - three compartment sink manual warewashing was employed and sanitizer jug was refilled, sanitizer test strips located at time of inspection.
      • .
      • Corrective Action(s): Ensure that once dishwasher is found to be malfunctioning an alternative method for dishwashing is set up. Common use items are still required by sanitation plan to be washed and sanitized after two hours.
      • .
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Dishwasher found to be malfunctioning at approximately 8am this morning. Technician was called. Part has been ordered. Technician has been called for "emergency servicing" of unit.
      • .
      • Corrective Action(s): Ensure dishwasher is repaired as soon as possible.
      • Manual dishwashing methods are to be used until such time as dishwasher is repaired.
      • .
      • Violation Score: 9
  11. Routine Inspection

    0 infractions

  12. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Lack of hand soap at front hand sink. Liquid soap pump is broken. Plumber has stated it can not be used.
      • .
      • Corrective Action(s): Replace soap dispenser with functional unit or repair. Purchase liquid soap dispensing unit. Use alternative front hand sink until such time as soap dispenser is supplied with liquid soap.
      • Ensure all hand sinks are adequately supplied with liquid soap, paper towels and hot and cold water.
      • .
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Coffee stir spoon not submerged in ice water. Ice had melted.
      • CORRECTED DURING INSPECTION
      • Ice scoop submerged in ice bin. Handle in contact with ice.
      • CORRECTED DURING INSPECTION
      • .
      • Corrective Action(s): Ensure all stir spoons are stored on ice or in ice baths.
      • Ensure ice scoop is stored in holster. Discuss with staff.
      • .
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning required at glazing station. Floor and wall
      • .
      • Corrective Action(s): Ensure this area is routinely cleaned and sanitized.
      • Discuss with janitorial staff.
      • .
      • Violation Score: 3
  13. Follow-Up Inspection

    0 infractions

  14. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): A flat of eggs are noted at the table where eggs are prepared. Food internal temperature is measured to be 10.7oC.
      • Corrective Action(s): Potentially hazardous foods must be stored in cooler. Flat of eggs discarded.
      • Violation Score: 5
    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Facility has added preparation of raw eggs since last inspection. It is prepared at the back with a ventilation meant for baked goods.
      • Corrective Action(s): As preparing eggs generate grease laden vapor, a commercial ventilation is required. Until you get confirmation the existing ventilation system can be used for grease laden vapor, do not prepare eggs. Written approval must be provided to resume.
      • Violation Score: 1
  15. Routine Inspection

    0 infractions

  16. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Coffee cups and containers stored behind hand washing station in the front service area. The bags of coffee cups were wet with soap and water from staff washing their hands.
      • Corrective Action(s): Do not store products or food containers near hand washing stations. Containers contaminated by hand soap or water were discarded by operator. Correction required immediately.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Walk in freezer had bags of donuts slipping off the shelf and stored on the floor. The freezer was full at the time of inspection.
      • Corrective Action(s): Ensure all foods are stored at least 15 cm off the ground on shelving. Correction required today.
      • Violation Score: 3
  17. Routine Inspection

    1 infraction

    • 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
      • Observation: Walk-in freezer is sitting at -3oC.
      • Corrective Action(s): Ensure walk-in freezer temperature is colder at -18oC
      • Violation Score: 1
  18. Routine Inspection

    1 infraction

    • 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
      • Observation: Walk-in freezer are measured at -3.1oC
      • Corrective Action(s): Ensure temperature of freezer is maintained around -18oC
      • Violation Score: 1
  19. Routine Inspection

    0 infractions

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