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Palgongtea Canada

3700 Willingdon Ave, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Palgongtea Canada has been inspected 5 times by Fraser Health Authority since September 29, 2023. The most recent inspection, on September 29, 2026, found no infractions.

2 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Protecting food from contamination.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on January 3, 2024. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on September 4, 2024. For example: 304 - Premises not free of pests [s. 26(a)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on January 3, 2024. For example: 209 - Food not protected from contamination [s. 12(a)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings observed on floor under pipes in back area.
      • .
      • Corrective Action(s): Clean and sanitize area.
      • Use 200ppm Chlorine or equivalent.
      • Soak affected areas.
      • .
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Hole exists in wall above area where rodent droppings were located.
      • .
      • Corrective Action(s): Fill hole with non-chewable material such as metal or wood.
      • Metal steel wool was discussed as suitable material
      • .
      • Violation Score: 3
  4. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Upon arrival of EHO lack of sanitizer solution.
      • CORRECTED DURING INSPECTION. Third compartment sink filled with sanitizer solution.
      • .
      • Corrective Action(s): As facility lacks a dishwasher the third compartment sink is to be filled with sanitizer solution at all times for both sanitizing of counter and blenders and other food equipment/utensils
      • Ensure sanitizer solution is changed frequently throughout the day.
      • .
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Upon arrival of EHO hand sink lacked paper towels
      • .
      • Corrective Action(s): Ensure hand sinks are adequately supplied at all times.
      • .
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Scoops for ice machine stored on top on cloth.
      • .
      • Corrective Action(s): Ensure ice scoops are stored in easily cleanable durable container. This should be routinely cleaned
      • .
      • Violation Score: 3
  5. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Lack of sanitizer solution upon arrival of EHO.
      • CORRECTED DURING INSPECTION - Sanitizer solution was made upon request of EHO.
      • When questioning staff blenders and common use food preparation equipment is not washed and sanitized at a high enough frequency.
      • .
      • Corrective Action(s): Ensure sanitizer solution is made prior to the start of food production and used throughout the day
      • Ensure commonly used items such as blenders and spoons are washed-rinsed-sanitized at least every 2 hours or more frequently as needed.
      • .
      • Violation Score: 5

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