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Best Western Plus Chateau Inn - Pool

5027 Lakeshore Drive Sylvan Lake AB T4S 1R3 · Aquatic Facility

21 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC of 250 in sample collected Mar. 17.Please take all necessary corrective action to ensure the water is microbiologically safe. Once the water chemistry is balanced, please submit a new microbiological water sample at your earliest convenience.
  3. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Disinfection and circulation were continuous and automated system is operational. The flow rate exceeded the maximum rate of filtration and was adjusted during the inspection. Flow rate was at 80 and reduced to 70 GPM.
  4. Risk Management Inspection

    0 infractions

  5. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC >57,000
  6. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Pool volume 10,607 gallonsFilter area 4.9 sqftGMP- At initial observation the gmp was set too high at 80-90. Onsite operator reduced the flow on the pool to 70 gmp.Turnover rate 10,607 gallons/70 gpm/60= 2.52 hoursMaximum rate of filtration 70 gpm/4.9 sqft= 14.28 gpmTurnover rates and maximum rates of filtration is satisfactory.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Soap near the shower stations was noted to be low. Please refill soap so patrons can properly shower before and after using the pool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Handrails to the pool was noted to be loose and needing to be tightened. Operator will send video proof of the handrail being tightened.2) Pool is in good condition. No cracks or peeling was observed on the bottom of the basin.
  7. Risk Management Inspection

    0 infractions

  8. Risk Management Inspection

    0 infractions

  9. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • TC present in sample collected Sept. 23.
  10. Risk Management Inspection

    0 infractions

  11. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms present in sample collected Sept. 9.
  12. Risk Management Inspection

    0 infractions

  13. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Final results available for Total coliforms. Total coliform = presentPHI previously emailed the operator the following document: Interpreting Microbiological Sample Test - Results for Public Swimming Pools for more information and for suggested corrective action.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Heterotrophic plate count reported on 26Aug2025. HPC = 760 cfu/mL
  14. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms were detected in the pool water sample collected on August 26, 2025, using the enzyme substrate method.PHI emailed the operator the following document: Interpreting Microbiological Sample Test - Results for Public Swimming Pools for more information and for suggested corrective action.
  15. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was fluctuating between 75 - 80 GPM which exceeds the maximum rate of filtration for this filter. Operator adjusted flow to below 73 GPM.
  16. Monitoring Inspection

    1 infraction

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The phone in the enclosure was not working properly and didn't have a dial tone. Phone rang at front desk, but no communication could be sent or recieved. A different phone was brought in and a call to front desk went through and could be heard. Please ensure the phone is in proper working order at all times in case of an emergency.
  17. Demand Inspection

    0 infractions

  18. Monitoring Inspection

    0 infractions

  19. Risk Management Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Basin is in poor condition and several areas are missing paint and have chipped areas in the basin surface. 2. skimmer basket is broken which will allow items meant to be filtered out to pass through - a new basket is on order. 3. rust observed on door to pool and metal chipping. Required: 1. Basin must be resurfaced and rough edges removed. 2. replace the filter basket3. repair or replace the door/frame
  20. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected Jan. 2 had the following results:Total coliforms absentHPC 530.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Basin is in poor condition and several areas are missing paint and have chipped areas in the basin surface. 2. skimmer basket is broken which will allow items meant to be filtered out to pass through - a new basket is on order. 3. rust observed on door to pool and metal chipping. Required: 1. Basin must be resurfaced and rough edges removed. 2. replace the filter basket3. repair or replace the door/frame
  21. Initial Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Basin is in poor condition and several areas are missing paint and have chipped areas in the basin surface. 2. skimmer basket is broken which will allow items meant to be filtered out to pass through - a new basket is on order. 3. rust observed on door to pool and metal chipping. Required: 1. Basin must be resurfaced and rough edges removed. 2. replace the filter basket3. repair or replace the door/frame