Best Western Sunrise Inn & Suites - Whirlpool
3101 43 Avenue Stony Plain AB T7Z 1L1 · Aquatic Facility
Inspection summary
Best Western Sunrise Inn & Suites - Whirlpool has been inspected 13 times by Alberta Health Services (Environmental Public Health) since November 30, 2023. The most recent inspection, on September 4, 2026, found no infractions.
2 of 13 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 16 times across 11 separate inspections, most recently on August 28, 2026. For example:
Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
Chemicals and toxic substancesHigher risk
Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.
Recorded 5 times across 4 separate inspections, most recently on October 1, 2024. For example:
Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
Permits, records and postingLower risk
Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.
Recorded once on November 30, 2023. For example:
Are proper testing, monitoring, and other records being properly maintained?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
13 inspections
- Risk Management Inspection
0 infractions
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The Prov Lab reported a Heterotrophic Plate Count (HPC) of 110 CFU/mL, which exceeds the acceptable limit of 100 CFU/mL.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
0 infractions
- Risk Management Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
3 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The bacteriological water sample from March 31, 2026, showed Pseudomonas aeruginosa present in the sample.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The bacteriological water sample from March 31, 2026, showed HPC count at 130 CFU/mL
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The bacteriological water sample from October 14, 2025, showed the heterotrophic plate count at 1,100 CFU.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
2 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The June 10 2025 water sample evidenced Total Coliforms present
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Risk Management Inspection
2 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- September 26, 2024: The combined chlorine measured to be 1.80 and 1.54. The combined chlorine was measured to be 1.33ppm and 1.45ppm. Reduce to combined chlorine to be under 1.0ppm to maximize bather comfort.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
3 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The combined chlorine was measured to be 1.33ppm and 1.45ppm. Reduce to combined chlorine to be under 1.0ppm to maximize bather comfort.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- This violation has been carried over from the previous report:Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.Sept 17, 2024: Turnover period was calculated to be 80 minutes based on a flow rate of 25gpm and a pool volume of 2000 gallons. Please consult your pool service provider to rectify this issue.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The water level was observed to be low in the whirlpool. The water level was increased immediately upon request. Ensure the water level is about half way up the skimmer to maximize water flow through the skimming devices.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
2 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Free Chlorine was measured to be at 0.62ppm with an automated ORP reading of 697. The operator was advised to close the hot tub and raise the Free Chlorine. The PHI later returned to the facility. Free Chlorine was at 3.04ppm
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes. December 08, 2023: Turnover period at the time of inspection was 33minutes. This is an ongoing violation and must be corrected. Please consult your pool service provider to rectify this issue.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
4 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The combined chlorine was measured to be at 2.20ppm.Please ensure combined chlorine is maintained at the lowest possible level.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The Total Alkalinity of the pool was measured to be at 54ppm.Please note that that Total Alkalinity must be maintained between 60ppm - 180ppm.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Original violation from Oct 2022:Volume: 2000 gallons. Flow meter reading: 18gpm. Turnover rate=1.9 hours Readings and measurements taken March 9th, & March 21, 2023:Volume: 2000 gallons. Flow meter reading: 50gpm. Filtration rate: 10.18gmp/sg ft. Turnover rate= 40mins. The turnover period for the whirlpool is too long at 40mins.November 30, 2023: The whirlpool turnover period was calculated to be 33 minutes. Please note that this is an ongoing issue and must be rectified. For whirlpools with a volume of four or more cubic meters, the turnover period shall be maintained within 20 minutes.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- The observed testing and monitoring records for the pool does not contain Combined Chlorine readings. Please ensure Combined Chlorine is tested and recorded at least once a day.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
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