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Big Box Outlet Store

5104 24 St Vernon BC V1T 8X2 · Food Retailer - Food Store

Details

Google rating
4.6 / 5 (18)

Opening hours

  • Friday9 a.m.–8 p.m.
  • Monday9 a.m.–8 p.m.
  • Saturday9 a.m.–6 p.m.
  • Sunday10 a.m.–6 p.m.
  • Thursday9 a.m.–8 p.m.
  • Tuesday9 a.m.–8 p.m.
  • Wednesday9 a.m.–8 p.m.

Contact details, hours and reviews from Google Maps

Inspection summary

Big Box Outlet Store has been inspected 9 times by Interior Health Authority since May 1, 2014. The most recent inspection, on May 28, 2026, found no infractions.

7 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct food-handling risks.

The last 6 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded once on September 27, 2016. For example: Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded once on June 2, 2015. For example: 12 - Is the contact information the same?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    0 infractions

  4. Monitoring

    0 infractions

  5. Monitoring

    0 infractions

  6. Monitoring

    0 infractions

  7. Monitoring

    1 infraction

    • Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): As discussed with the Assistant Manager, the mop/janitor sink tap requires a RPBP (reduced pressure backflow preventer, for example, a WATTS screwed onto the faucet).
  8. Monitoring

    1 infraction

    • 12 - Is the contact information the same?
      • Observation(s): Name of facility has changed to 'Big Box Outlet Store’. The Manager confirmed Ownership is the same. Requested a new Application for Food Premises be submitted for the Name Change.
  9. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Jessica O'Dwyer

    It was incredibly unfortunate. I went into the Vernon big-box outlet, and to my excitement, I found the exact stove I’ve been searching for. However, it was incorrectly priced, so it wasn’t properly discounted. To make matters worse, it had damage, and the sales manager, lacking in customer service skills, refused to rectify the issue and instead tried to work around it. They acted as if the damage wasn’t a problem and simply changed the price, but it still didn’t reflect the actual damage and concerns about the appliance. I only took a few photos to send to my husband, but I should have taken a picture of the top, where there were actual scratches on the cooktop, which was a clear sign of the problem. I should have walked away from that deal anyway.

  • Harold Hartel

    It seems like every year we find an epic deal the first year it was a two-person kayak the second year it was Christmas decor the this year was a great deal on some glass high quality solar lights for our front yard. Always a great place to go to find a good deal on clothes toiletries and camping stuff too. Shout out to Britt we are excellent customer service and positive attitude!

  • Queen V Yyc

    You truly never know whats in this store! But I always find more than I bargain for & im always surprised to see the newest inventory..... exercise some patients & take your time to really look thru the store to find some great deals. Bargains are found at big box outlet!

  • Nataliya Boyko

    BE CAREFUL!!!! They lie a lot at the checkout! Every time they charge the wrong price or add items you didn’t buy. I’ve been there 7 times already, and every single time they lied at the register. always check your receipt! They apologize as if it’s accidental — seriously? Every time you “accidentally” forget the correct price or add items I didn’t even buy?

  • Logan Saunders

    Update: I was correctly charged for the vegan jerky. Please disregard the owner reply down below. I apologize for my error. I have walked by this store many times here in Vernon, but decided to come inside. I received very friendly service, and the one guy working the shelves is very outgoing and pleasant. I almost bought a calendar pocket book but noticed it was from 2023. I think if you're selling calendars, they need to be from 2025. It is December 2024. They have a bunch of appliances, a seasonal section, and art supplies. Overall my experience was fine.

  • Jane G

    Make sure discounts are applied. Great prices. The person ahead of me and myself were initially overcharged by two different cashiers. You have to inform them the discounts for your items.

  • Brenda Arter-Vanderburg

    Got a great deal on outdoor patio set with fire table. Staff was good, wrapped set up and loaded it for me.

  • kyle brown

    Deb and Tammy are great. We recently renovated our bedroom powder room and we bought the vanity, mirror and barn door from big box in vernon. They look feel like high end material but at a discount price. I have another bathroom to do and we have purchased a 72 inch vanity from them as well.

  • Jessica O'Dwyer

    It was incredibly unfortunate. I went into the Vernon big-box outlet, and to my excitement, I found the exact stove I’ve been searching for. However, it was incorrectly priced, so it wasn’t properly discounted. To make matters worse, it …

  • Harold Hartel

    It seems like every year we find an epic deal the first year it was a two-person kayak the second year it was Christmas decor the this year was a great deal on some glass high quality solar lights for our front yard. Always a great place to …

  • Queen V Yyc

    You truly never know whats in this store! But I always find more than I bargain for & im always surprised to see the newest inventory..... exercise some patients & take your time to really look thru the store to find some great deals. Bargains are found at big box outlet!

  • Nataliya Boyko

    BE CAREFUL!!!! They lie a lot at the checkout! Every time they charge the wrong price or add items you didn’t buy. I’ve been there 7 times already, and every single time they lied at the register. always check your receipt! They apologize …

  • Logan Saunders

    Update: I was correctly charged for the vegan jerky. Please disregard the owner reply down below. I apologize for my error. …

  • Jane G

    Make sure discounts are applied. Great prices. The person ahead of me and myself were initially overcharged by two different cashiers. You have to inform them the discounts for your items.

  • Brenda Arter-Vanderburg

    Got a great deal on outdoor patio set with fire table. Staff was good, wrapped set up and loaded it for me.

  • kyle brown

    Deb and Tammy are great. We recently renovated our bedroom powder room and we bought the vanity, mirror and barn door from big box in vernon. They look feel like high end material but at a discount price. I have another bathroom to do and we have purchased a 72 inch vanity from them as well.

  • Paula Arrance

    Great store! Lots of options. Bigger than we have in Kelowna. The lady who helped us was awesome. Will come back here for sure.

  • Judy Sanders

    Britt was absolutely the best! She was so friendly and outgoing. Best customer service!

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