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Canoe Hotel & Suites - Lower Whirlpool

600 Banff Avenue Banff AB T1L 1H8 · Aquatic Facility

Official record from Alberta →

Inspection summary

Canoe Hotel & Suites - Lower Whirlpool has been inspected 5 times by Alberta Health Services (Environmental Public Health) since October 11, 2024. The most recent inspection, on May 6, 2026, found no infractions.

2 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 3 times across 3 separate inspections, most recently on May 21, 2025. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times on October 11, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring Inspection

    0 infractions

  2. Monitoring Inspection

    0 infractions

  3. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Tuesday May 20th, 2025, was not processed by the lab. Missing ID sticker on the bottle.- Operators were informed to submit a re-sample.
  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday January 6th, 2025, had an HPC of 190CFU/ml. - Operators were informed to treat and re-sample.
  5. Initial Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was initially too high at 7.77. pH was adjusted during the inspection to be 7.57. - Please ensure the pH remains within the 6.8-7.6 range.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Total Alkalinity was initially too low at 33 ppm was raised during the inspection to 75 ppm. - Please ensure the TA remains within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmers 1,3, and 4 are missing their floating weirs. - Please ensure these are installed to maximize circulation.

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