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Canoe Hotel & Suites - Upper Whirlpool

600 Banff Avenue Banff AB T1L 1H8 · Aquatic Facility

Official record from Alberta →

Inspection summary

Canoe Hotel & Suites - Upper Whirlpool has been inspected 7 times by Alberta Health Services (Environmental Public Health) since October 11, 2024. The most recent inspection, on June 26, 2026, recorded 2 infractions.

1 of 7 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 10 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 11 times across 5 separate inspections, most recently on June 26, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on October 11, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmer closest to the stairs was missing its floating weir. - Please install weir, ensure flow through the skimmers is being maximized.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock on the wall is not fully visible from the upper whirlpool. - Please install a clock that can be seen by patrons in the whirlpool.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 15/26; Sample had HPC of 110cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmer closest to the stairs was missing its floating weir. - Please install weir, ensure flow through the skimmers is being maximized.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock on the wall is not fully visible from the upper whirlpool. - Please install a clock that can be seen by patrons in the whirlpool.
  3. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Tuesday May 19th, 2026, was not processed by the lab. Missing ID sticker on the bottle.- Operators were informed to submit a re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmer closest to the stairs was missing its floating weir. - Please install weir, ensure flow through the skimmers is being maximized.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock on the wall is not fully visible from the upper whirlpool. - Please install a clock that can be seen by patrons in the whirlpool.
  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmer closest to the stairs was missing its floating weir. - Please install weir, ensure flow through the skimmers is being maximized.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock on the wall is not fully visible from the upper whirlpool. - Please install a clock that can be seen by patrons in the whirlpool.
  5. Monitoring Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday February 3rd, 2025, was not processed by the lab. Missing ID sticker on the bottle. - Operators were informed to treat and re-sample.
  7. Initial Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was initially too low at 44 ppm, was raised to 64 ppm during the inspection. - Please ensure alkalinity is maintained in the 60-180 ppm range.

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